Lenovo ThinkCentre A58e User Guide - Page 60

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Before using the information in this manual and the product it supports, be sure to read and understand the ThinkCentre Safety and Warranty Guide and "Notices," on page 55. Lenovo Web site (http://www.lenovo.com) The Lenovo Web site provides up-to-date information and services to help you buy, upgrade, and maintain your computer. You can also do the following: v Shop for desktop and notebook computers, monitors, projectors, upgrades and accessories for your computer, and special offers. v Purchase additional services, such as support for hardware, operating systems, application programs, network setup and configuration, and custom installations. v Purchase upgrades and extended hardware repair services. v Download the latest device drivers and software updates for your computer model. v Access the online manuals for your products. v Access the Lenovo Limited Warranty. v Access troubleshooting and support information for your computer model and other supported products. v Find the service and support phone numbers for your country or region. v Find a Service Provider located near you. Help and service This section provides information about obtaining help and service. Using the documentation and diagnostic programs If you experience a problem with your computer, see Chapter 6, "Troubleshooting and diagnostics," on page 45. For information on additional resources to help you troubleshoot your computer problem, see "Information resources" on page 51. If you suspect a software problem, see the documentation that comes with the operating system or software program, including readme files and online help. Most computers come with a set of diagnostic programs that you can use to help you identify hardware problems. For instructions on using the diagnostic programs, see "Diagnostic programs" on page 46. You can get the latest technical information and download device drivers and updates from the Lenovo Support Web site at: http://www.lenovo.com/support Calling for service During the warranty period, you can get help and information by telephone through the Customer Support Center. 52 User Guide The following services are available during the warranty period: v Problem determination - Trained service personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem. v Hardware repair - If the problem is caused by hardware under warranty, trained service personnel are available to provide the applicable level of service.

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Before using the information in this manual and the product it supports, be sure to
read and understand the
ThinkCentre Safety and Warranty Guide
and “Notices,” on
page 55.
Lenovo Web site (http://www.lenovo.com)
The Lenovo Web site provides up-to-date information and services to help you
buy, upgrade, and maintain your computer. You can also do the following:
v
Shop for desktop and notebook computers, monitors, projectors, upgrades and
accessories for your computer, and special offers.
v
Purchase additional services, such as support for hardware, operating systems,
application programs, network setup and configuration, and custom
installations.
v
Purchase upgrades and extended hardware repair services.
v
Download the latest device drivers and software updates for your computer
model.
v
Access the online manuals for your products.
v
Access the Lenovo Limited Warranty.
v
Access troubleshooting and support information for your computer model and
other supported products.
v
Find the service and support phone numbers for your country or region.
v
Find a Service Provider located near you.
Help and service
This section provides information about obtaining help and service.
Using the documentation and diagnostic programs
If you experience a problem with your computer, see Chapter 6, “Troubleshooting
and diagnostics,” on page 45. For information on additional resources to help you
troubleshoot your computer problem, see “Information resources” on page 51.
If you suspect a software problem, see the documentation that comes with the
operating system or software program, including readme files and online help.
Most computers come with a set of diagnostic programs that you can use to help
you identify hardware problems. For instructions on using the diagnostic
programs, see “Diagnostic programs” on page 46.
You can get the latest technical information and download device drivers and
updates from the Lenovo Support Web site at:
Calling for service
During the warranty period, you can get help and information by telephone
through the Customer Support Center.
The following services are available during the warranty period:
v
Problem determination
- Trained service personnel are available to assist you
with determining a hardware problem and deciding what action is necessary to
fix the problem.
v
Hardware repair
- If the problem is caused by hardware under warranty, trained
service personnel are available to provide the applicable level of service.
52
User Guide