Lenovo ThinkCentre E93z (English) Safety, Warranty and Setup Guide - Page 2
Lenovo Limited Warranty notice - 21 5 all in one desktop
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Telephone technical support Where applicable, you can get help and information from the Customer Support Center by telephone. Before contacting a Lenovo technical support representative, please have the following information available: model and serial number, the exact wording of any error message, and a description of the problem. Your technical support representative might want to walk you through the problem while you are at your computer during the call. Worldwide Lenovo support telephone list Important: Telephone numbers are subject to change without notice. The most upto-date telephone list for the Customer Support Center is always available at: http://www.lenovo.com/support/phone If the telephone number for your country or region is not listed, contact your Lenovo reseller or Lenovo marketing representative. Country or region Africa Algeria Argentina Australia Austria Bahrain Belgium Bolivia Brazil Brunei Canada Caribbean (Bermuda, Jamaica, Tortola) Chile China Colombia Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Finland France Germany Greece Guatemala Honduras Hong Kong Hungary India Indonesia Ireland Israel Italy Japan Telephone number South Africa: 0800110756 (English, Afrikaans) Central Africa: Contact the nearest Lenovo Business Partner +33 6 7348 1739 (French, English) 0800-666-0011 (Spanish) 1800 041 267 (English) 01-24592-5901 (German) Kanoo IT: 00 973 1771 1722 Bahrain Business Machine LLC: 00 973 1758 4302 02-210-9820 +32 (0)2 339 3611 (Warranty service and support) (Dutch) 02-210-9800 (French) 0800-10-0189 (Spanish) Calls made from within the Sao Paulo region: (11) 3889-8986 Calls made from outside the Sao Paulo region: 0800-701-4815 (Brazilian Portuguese) Dial 800-1111, and then dial 866-273-5446 (English, Bahasa Melayu) 1-800-565-3344 (English, French) 1-800 426 7378 (English) 800-361-213 (Spanish) Technical Support Line 800-990-8888 86-10-58851110 (Mandarin) 1-800-912-3021 (Spanish) 0-800-011-1029 (Spanish) 0800-0426 80092537 (Greek) +420-2-7213-1316 4520-8200 7010-5150 (Warranty service and support) (Danish) 1-866-434-2080 (Spanish) 1-800-426911 OPCION 4 (Spanish) 800-0000-418 (Toll free) 002-02-2594-8500 (Standard charges apply) (English, Arabic) 800-6264 (Spanish) +372 66 00 800 +372 6776793 09-459-6960 +358-800-1-4260 (Warranty service and support) (Finnish) 0238-557-450 Hardware: 0810-631-213 (Warranty service and support) Software: 0810-631-020 (Warranty service and support) (French) 01805-00 46 18 (Warranty service and support) (German) Contact the nearest Lenovo Business Partner 1800-624-0051 (Spanish) Tegucigalpa: 232-4222 San Pedro Sula: 552-2234 (Spanish) (852) 3071-3561 (Cantonese, English, Mandarin) +36 1 3825716 +36 1 3825720 (English, Hungarian) 1800 3000 THINK 1800 3070 8465 (Reliance) 1800-419-4666 (Tata) Email: [email protected] (English, Hindi) +6221 2992 5823 001-803-606-282 (Local number only) +603 8315 6859 (DID) (English, Bahasa Indonesia) 01-815-9202 01-881-1444 (Warranty service and support) (English) Givat Shmuel Service Center: +972-3-531-3900 02-7031-6101 +39-800-820094 (Warranty service and support) (Italian) 0120-000-817 Jordan Kazakhstan Korea Kuwait Latvia Lebanon Lithuania Libya Luxembourg Macao Macedonia Malaysia Malta Mexico Middle East Morocco Netherlands New Zealand Nicaragua Norway Oman Pakistan Jordan Business Systems: 00 962 6 5000999 Ext 713/127 General Computer & Electronic (GCE): 00 962 6 551 3879 +77273231427 (Standard charges apply) (Russian, English) 080-513-0880 (Toll Free) 0234834817 (Standard charges apply) (Korean) Easa Hussain Al Yousifi: 00 965 2244 5280 AM. KHORAFI: 00 965 2200 1100 1127 Khorafi Business Machines (KBM): 00 965 2259 4611 Diyar United Company: 00 965 4378 383 Redington Kuwait: 00 965 2433 3203; 25456250 / 25456251 +371 7070360 Quantech: 00 961 1999 500 Computer Business Machine (CBM): 00 961 1680 180 El Haceb S.A.L: 00 961 1771 300 +370 5 278 66 00 +33 6 7348 1739 (French, English) +352 360 385 222 (French) 0800-807 / (852) 3071-3559 (Cantonese, English, Mandarin) +389 23090625 (Macedonia) 1800-88-0013 (English, Bahasa Melayu) +35621445566 001-866-434-2080 (Spanish) +44 (0)1475-555-055 +212 5 22 509035 +212 5 22 509017 +31 (0)20 513 3939 (Dutch) 0508 770 506 (English) 001-800-220-1830 (Spanish) 6681-1100 8152-1550 (Warranty service and support) (Norwegian) Khimji Ramdas Computer Communication Systems: 00 968 2469 6255 Overseas Business Machines (OBM): 00 968 2460 1072, 2460 5018 Gulf Business Machines Services (GBMS): 00 968 2455 9831 INFO TECH (pvt) Ltd.: 00 924 2111 427 427 Country or region Panama Paraguay Peru Philippines Poland Portugal Qatar Romania Russia Saudi Arabia Singapore Slovakia Slovenia Spain Sri Lanka Sweden Switzerland Taiwan Thailand Turkey Ukraine United Arab Emirates United Kingdom United States Uruguay Venezuela Vietnam Yeman Telephone number International Office Products (pvt) Ltd.: 00 92 212 422 569, 00 92 213 241 2023 Selling Business Systems: 00 92 21 568 9823 206-6047 001-866-434-2080 (Lenovo Customer Support Center- toll free) (Spanish) 009-800-52-10026 (Spanish) 0-800-50-866 OPCION 2 (Spanish) 180089086454 (Domestic Toll Free) 180014410719 (International Toll Free) (Tagalog, English) +48 22 760 7300 (Polish) +351 21 892 7046 (Portuguese) Al Mana Computer Services: 00 974 4489 966 (ext. 1992) Qatar Computer Services W.L.L: 00 974 4441 212 Gulf Business Machines: 00-974 462 1395 +4-021-224-4015 8-800-555-0317 (Toll free number) (Russian) 800 85 000 52 (Standard charges apply) (English, Arabic) 800 6011 343 (Local number only) +603 8315 6856 (DID) (English) +421 2 4974 8888 +386-1-200-50-60 (Slovenian) 0901-100-000 (Spanish) +9411 2493547 +9411 2493548 (English) 08-477-4420 077-117-1040 (Warranty service and support) (Swedish) 058-333-0900 0800-55-54-54 (Warranty service and support) (German, French, Italian) 0800-000-702 (Mandarin) 001 800 4415 734 (English, Thai) 0212 336 03 66 00800 448 825 165 (Turkish) 044 362 42 81 (Ukrainian, Russian, English) 800035702810 (Standard charges apply) (English, Arabic) 01475-897-163 08705-500-900 (Standard warranty support) (English) 1-800-426-7378 (Select "Option #1") (English) 000-411-005-6649 (Spanish) 0-800-100-2011 (Spanish) 120-11072 (Toll Free) +(84) 8 3521 8000 (Standard charges apply) (Vietnamese, English) Al Khirbash and Agencies: 00 967 1209 8278 Yemen Business Machines (YBM): 00-967 3 213324 00-967 3 214655 00-967 3 213909 Lenovo product service information for Taiwan Safety information This section contains important safety information for Lenovo products. Additional safety information is provided in the User Guide for your product. See "Accessing your User Guide" for additional information. Laser compliance statement CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure. DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following: Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. Plastic bag notice DANGER Plastic bags can be dangerous. Keep plastic bags away from babies and children to avoid danger of suffocation. Tip-over hazard prevention notice Place the computer on a sturdy and low base, or anchor the furniture and position the computer as far back on the furniture as possible. Keep remote controls, toys, and other items that might attract children off the computer. Keep the computer, cables, and cords out of the reach of children. Supervise children in rooms where these safety tips have not been followed. Lithium coin cell battery notice DANGER Danger of explosion if battery is incorrectly replaced. When replacing the lithium coin cell battery, use only the same type or equivalent type that is recommended by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of. Do not: Throw or immerse into water Heat to more than 100°C (212°F) Repair or disassemble Dispose of the battery as required by local ordinances or regulations. The following statement applies to users in the state of California, U.S.A. California Perchlorate Information: Products containing manganese dioxide lithium coin cell batteries may contain perchlorate. Perchlorate Material - special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate Polyvinyl Chloride (PVC) cable and cord notice Warning: Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead, a chemical known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash hands after handling. Using headphones or earphones If your computer has both a headphone connector and an audio line-out connector, always use the headphone connector for headphones (also called a headset) or earphones. CAUTION: Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of the equalizer to maximum increases the earphone and headphone output voltage and the sound pressure level. Therefore, to protect your hearing, adjust the equalizer to an appropriate level. Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if the output of the headphone or earphone connectors do not comply with specifications of EN 50332-2. The headphone output connector of your computer complies with EN 50332-2 Sub clause 7. This specification limits the computer's maximum wide band true RMS output voltage to 150 mV. To help protect against hearing loss, ensure that the headphones or earphones you use also comply with EN 50332-2 (Clause 7 Limits) or a wide band characteristic voltage of 75 mV. Using headphones that do not comply with EN 50332-2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1. If different headphones or earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5 Limitation Values). Using headphones that do not comply with EN 50332-1 can be dangerous due to excessive sound pressure levels. Lenovo Limited Warranty notice This product is covered by the terms of the Lenovo Limited Warranty, version L5050010-02 08/2011. Read the Lenovo Limited Warranty (LLW) at http://www.lenovo.com/warranty/llw_02. You can view the LLW in a number of languages from this Web site. The LLW also is displayed on your computer during the initial setup. After the initial setup has completed, you can view the warranty on your computer by doing the following: Windows 8.1: Method 1 1. Go to the Start screen. 2. Click the arrow icon in the bottom-left corner of the screen to go to the Apps screen. If you are using a touch screen, swipe up to go to the Apps screen. 3. Click or tap Warranty Information. Method 2 1. Go to the Start screen. 2. Click or tap Lenovo Support. The Lenovo Support window opens. 3. Click or tap Service and Warranty. Windows 8: From the desktop or the Start screen 1. Move the pointer to the top-right or bottom-right corner of the screen to display the charms, and then click Search. If you are using a touch screen, swipe in from the right edge of the screen to display the charms, and then tap Search. 2. From the Apps screen, click or tap Warranty Information. From the Start screen 1. Click or tap Lenovo Support. The Lenovo Support window opens. 2. Click or tap Service & Warranty. Windows 7: From the Windows desktop, click Start Experience Lenovo Warranty. All Programs Lenovo Device If you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office or reseller to obtain a printed version of the LLW. Warranty information To check the warranty status of your computer, go to http://www.lenovo.com/warranty-status, and then follow the instructions on the screen. Customer Replaceable Units Customer Replaceable Units (CRUs) are parts that can be upgraded or replaced by the customer. If a CRU is determined to be defective during the warranty period, a replacement CRU will be provided to the customer. Customers are responsible for installing the self-service CRUs for this product. Customers also can install optionalservice CRUs, which might require some technical skills or tools, or request that a technician install the optional-service CRU under the terms of the applicable warranty service type for your country or region. The following tables list CRUs for your computer and tell where to find the replacement instructions. Machine types 10B8, 10B9, 10BA, 10BH, 10BJ, 10BK, 10CX, and 10CY. Self-service CRUs Computer stand Keyboard Mouse CRU installation instructions are in the User Guide for the respective product. See "Accessing your User Guide" for additional information. Electronic emission notices This device has been tested and found to comply with the limits for a Class B digital device. The User Guide for this product provides the complete Class B compliance statements that are applicable for this device. See "Accessing your User Guide" for additional information. Korean Class B compliance statement European Union conformity Radio and Telecommunications Terminal Equipment Directive This product is in compliance with the essential requirements and other relevant provisions of the Radio and Telecommunications Terminal Equipment Directive, 1999/5/EC. The Declaration of Conformity information is located in the Regulatory Notice, which you can download from the Lenovo Support Web site. See "Downloading publications" for additional information. Recycling and environmental information Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to: http://www.lenovo.com/recycling Important WEEE information Country-specific information is available at: http://www.lenovo.com/recycling Recycling information for Japan Recycling and disposal information for Japan is available at: http://www.lenovo.com/recycling/japan Recycling information for China Additional recycling statements Additional information about recycling computer components and batteries is in your User Guide. See "Accessing your User Guide" for details. Restriction of Hazardous Substances Directive (RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment ("RoHS recast" or "RoHS 2"). For more information about Lenovo progress on RoHS, go to: http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf China RoHS The information in the following table is applicable for products manufactured on or after March 1, 2007 for sale in the People's Republic of China. Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE). Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. Eurasian compliance mark ENERGY STAR Select models conform to ENERGY STAR® requirements. Additional ENERGY STAR information is in your User Guide. See "Accessing your User Guide". Legal notices Lenovo, For Those Who Do., the Lenovo logo, and ThinkCentre are trademarks of Lenovo in the United States, other countries, or both. Microsoft and Windows are trademarks of the Microsoft group of companies. Other company, product, or service names may be trademarks or service marks of others. For additional legal notices, refer to the User Guide for your computer. See "Accessing your User Guide" for additional information.