Lenovo ThinkCentre M52 (English) Quick reference guide - Page 83
Types, Warranty, Service - 9211
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Machine Type Country or Region of Purchase Warranty Period 9210 United States, Canada, Latin America, Argentina, Mexico, Brazil, Europe, Middle East, Africa, Australia, New Zealand, Bangladesh, India, Indonesia, Malaysia, Philippines, Sinagapore, Sri Lanka, Vietnam, Brunei, Thailand, Japan, Korea, PRC (China), China (Hong Kong S.A.R), and Taiwan Parts and Labor - 3 years 9211 United States, Canada, Latin Parts and Labor - 4 America, Argentina, Mexico, Brazil, years Europe, Middle East, Africa, Australia, New Zealand, Bangladesh, India, Indonesia, Malaysia, Philippines, Sinagapore, Sri Lanka, Vietnam, Brunei, Thailand, Japan, Korea, PRC (China), China (Hong Kong S.A.R), and Taiwan Types of Warranty Service 2 2 Types of Warranty Service If required, your Service Provider will provide repair or exchange service depending on the type of warranty service specified for your Machine in the above table and as described below. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations, additional charges may apply outside your Service Provider's normal service area, contact your local Service Provider representative or your reseller for country and location specific information. 1. Customer Replaceable Unit (″CRU″) Service Lenovo will ship CRUs to you for you to install, Tier 1 CRUs are easy to install whereas Tier 2 CRUs require some technical skill and tools. CRU information and replacement instructions are shipped with your Machine and are available from Lenovo at any time on your request. You may request that a Service Provider install CRUs, at no additional charge, under the type of warranty service designated for your Machine. Lenovo specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned. When return is required, 1) return instructions and a container are shipped with the replacement CRU, and 2) you may be charged for the replacement CRU if Lenovo does not receive the defective CRU within 30 days of your receipt of the replacement. 2. On-site Service Appendix B. Lenovo Statement of Limited Warranty 63