Lenovo ThinkPad 11e (English) Safety, Warranty, and Setup Guide - Page 1

Lenovo ThinkPad 11e Manual

Page 1 highlights

Unpack Safety, Warranty, and Setup Guide Brief user notices ThinkPad 11e and ThinkPad Yoga 11e http://www.lenovo.com/support ThinkPad® computer Power cord ac power adapter Documentation Lenovo® electronic manuals... for a greener planet! Refer to the electronic User Guide for detailed product information: http://www.lenovo.com/UserManuals PN: SP40F29914 Printed in China Note: Recovery discs are not provided. Instead, everything needed for recovering factory-installed files and applications is provided in the Lenovo_Recovery partition on your hard disk drive. If you decide to remove the Lenovo_Recovery partition, be sure to create a recovery disc first. For more information, see "Recovery overview" in the User Guide. See "Accessing your User Guide" for instructions on opening the electronic User Guide provided on your computer. Initial setup instructions 1. Connect to power. Ensure that all power cord connectors are securely and completely plugged into receptacles. Controls and indicators ThinkPad Yoga 11e ThinkPad 11e 2. Press the power button to turn on the computer. 3. Configure the operating system following the on-screen instructions to complete the initial setup. This process takes several minutes. Accessing your User Guide Your User Guide contains detailed information about your computer. To access your User Guide, do the following: Microsoft® Windows® 8.1 operating system: 1.Go to the Start screen. 2.Click the arrow icon in the bottom-left corner of the screen to go to the Apps screen. If you are using a touch screen, swipe up to go to the Apps screen. 3.Scroll to the right side of the screen, and click or tap Help and Support. The Windows Help and Support window opens. 4.Click or tap Lenovo User Guide. Windows 7: 1.From the Windows desktop, click or tap Start and then click or tap Help and Support. The Windows Help and Support window opens. 2.Click or tap Lenovo User Guide. Proximity sensor* Camera-in-use indicator Multi-touch screen* Speaker-mute key with indicator Fn Lock key with indicator System status indicator Speaker volume-up button Microphone Camera Windows® button* Microphone-mute key with indicator Touch pad Speaker volume-down button Power button Note: The controls marked with asterisk (*) are available on ThinkPad Yoga 11e only. Read before using your computer The following sections provide critical safety and regulatory information for Lenovo computers and instructions on how to access electronic versions of the publications developed for your computer. Read first - regulatory information Computer models equipped with wireless communications comply with the radio frequency and safety standards of any country or region in which it has been approved for wireless use. Be sure to read the Regulatory Notice for your country or region before using the wireless devices contained in your computer. To obtain a PDF version of the Regulatory Notice, refer to the "Downloading publications" section below. For users in Mexico: Advertencia: En Mexico la operación de este equipo está sujeta a las siguientes dos condiciones: (1) es posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada. Downloading publications Electronic versions of your computer publications are available from the Lenovo Support Web site. To download the publications for your computer, go to http://www.lenovo.com/UserManuals. Service and Support information The following information describes the technical support that is available for your product during the warranty period and throughout the life of your product. Refer to the Lenovo Limited Warranty for a full explanation of Lenovo warranty terms. See "Lenovo Limited Warranty notice" later in this document for details on accessing the full warranty. If you purchased Lenovo services, refer to the following terms and conditions for detailed information: • For Lenovo Warranty Service Upgrades or Extensions, go to: http://support.lenovo.com/lwsu • For Lenovo Accidental Damage Protection Services, go to: http://support.lenovo.com/ladps Online technical support Online technical support is available during the lifetime of a product at http://www.lenovo.com/support. Telephone technical support Where applicable, you can get help and information from the Customer Support Center by telephone. Before contacting a Lenovo technical support representative, have the following information available: model and serial number, the exact wording of any error message, and a description of the problem. Your technical support representative might want to walk you through the problem while you are at your computer during the call. Worldwide Lenovo Support telephone list Important: Telephone numbers are subject to change without notice. The most up-to-date telephone list for the Customer Support Center is always available at http://www.lenovo.com/support/phone. If the telephone number for your country or region is not listed, contact your Lenovo reseller or Lenovo marketing representative. Country or region Africa Algeria Argentina Australia Austria Bahrain Belgium Bolivia Brazil Brunei Canada Caribbean (Bermuda, Jamaica, Tortola) Chile China Colombia Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Finland France Germany Greece Guatemala Honduras Hong Kong Hungary India Indonesia Ireland Israel Italy Jamaica Japan Telephone number South Africa: 0800110756 (English, Afrikaans) Central Africa: Contact the nearest Lenovo Business Partner +33 6 7348 1739 (French, English) 0800-666-0011 (Spanish) 1800 041 267 (English) 01-24592-5901 (German) Kanoo IT: 00 973 1771 1722 Bahrain Business Machine LLC: 00 973 1758 4302 +32 (0)2 339 3611 (Warranty service and support) (Dutch, French) 0800-10-0189 (Spanish) Calls made from within the Sao Paulo region: (11) 3889-8986 Calls made from outside the Sao Paulo region: 0800-701-4815 (Brazilian Portuguese) Dial 800-1111, then dial 866-273-5446 (English and Bahasa Melayu) 1-800-565-3344 (English, French) 1-800 426 7378 (English) 800-361-213 (Spanish) Technical Support Line 800-990-8888, 86-10-58851110 (Mandarin) 1-800-912-3021 (Spanish) 0-800-011-1029 (Spanish) 0800-0426, +385 1 6110095 (calls out side of Croatia) 80092537 (Greek) 800-353-637 4520-8200 7010-5150 (Warranty service and support) (Danish) 1-866-434-2080 (Spanish) 1-800-426911 OPCION 4 (Spanish) 800-0000-418 (Toll free) 002-02-2594-8500 (Standard charges apply) (English, Arabic) 800-6264 (Spanish) +372 66 00 800, +372 6776793 09-459-6960 358-800-1-4260 (Warranty service and support) (Finnish) Hardware: 0810-631-213 (Warranty service and support) (French) 0800-5004618 (Gebührenfrei) (Garantieservice und Support) Contact the nearest Lenovo Business Partner (Greek) 1800-624-0051 (Spanish) Tegucigalpa: 232-4222 San Pedro Sula: 552-2234 (Spanish) (852) 3071-3561 (Cantonese, English, Mandarin) +36 1 3825716 +36 1 3825720 (English, Hungarian) 1800 3000 THINK (1800 3000 8465) (Reliance) 1800-419-4666 (Tata) Email: [email protected] (English and Hindi) 001-803-442-425 (English, Bahasa Indonesia) 01-881-1444 (Warranty service and support) (English) Givat Shmuel Service Center: +972-3-531-3900 (Hebrew and English) 39-800-820094 (Warranty service and support) (Italian) 1-800 426 7378 (English) 0120-000-817 (Japanese, English) Country or region Jordan Kazakhstan Korea Kuwait Latvia Lebanon Lithuania Libya Luxembourg Macau Macedonia Malaysia Malta Mexico Middle East Morocco Netherlands New Zealand Nicaragua Norway Oman Pakistan Panama Paraguay Peru Philippines Poland Portugal Qatar Romania Russia Saudi Arabia Singapore Slovakia Slovenia Spain Sri Lanka Sweden Telephone number Jordan Business Systems: 00 962 6 5000999 (ext. 713/127) General Computer & Electronic (GCE): 00 962 6 551 3879 (English, Arabic) +77-273-231-427 (Standard Charges Apply) (Russian, English) 080-513-0880 (Toll free) (Korean) Easa Hussain Al Yousifi: 00 965 2244 5280 AM. KHORAFI: 00 965 2200 1100 1127 Khorafi Business Machines (KBM): 00 965 2259 4611 Diyar United Company: 00 965 4378 383 Redington Kuwait: 00 965 2433 3203, 25456250 / 25456251 +371 7070360 Quantech: 00 961 1999 500 Computer Business Machine (CBM): 00 961 1680 180 El Haceb S.A.L: 00 961 1771 300 +370 5 278 66 00 +33 6 7348 1739 (French, English) +352 360 385 222 (French) 0800-807 / (852) 3071-3559 (Cantonese, English, Mandarin) 1800-88-0013 (English, Bahasa Melayu) 1800-88-0013 (English, Bahasa Melayu) +35621445566 001-866-434-2080 (Spanish) +44 (0)1475-555-055 +212 5 22 509035 +212 5 22 509017 (Arabic) +31 (0)20 513 3939 (Dutch) 0508 770 506 (English) 001-800-220-1830 (Spanish) 8152-1550 (Warranty service and support) (Norwegian) Khimji Ramdas Computer Communication Systems: 00 968 2469 6255 Overseas Business Machines (OBM): 00 968 2460 1072, 2460 5018 Gulf Business Machines Services (GBMS): 00 968 2455 9831 International Office Products (pvt) Ltd.: 00 92 212 422 569, 00 92 213 241 2023 Selling Business Systems: 00 92 21 568 9823 206-6047 001-866-434-2080 (Lenovo Customer Support Center - Toll free) (Spanish) 009-800-52-10026 (Spanish) 0-800-50-866 OPCION 2 (Spanish) 180089086454 (GLOBE subscribers) 180014410719 (PLDT sbuscribers) (Tagalog, English) +48 22 760 7300 (Polish) +351 21 892 7046 (Portuguese) Al Mana Computer Services: 00 974 4489 966 (ext. 1992) Qatar Computer Services W.L.L: 00 974 4441 212 +4-021-224-4015 8-800-555-0317 (Toll free number) (Russian, English) 800 85 000 52 (Standard Charges Apply) (English, Arabic) 1-800-818-5219 (English, Mandarin, Bahasa Malaysia) +421-2-4974 -8888 +386-1-200-50-60 (Slovenian) +34 91-714-7983 (Spanish) +9411 2493547, +9411 2493548 (English) 08-477-4420 077-117-1040 (Warranty service and support) Country or region Switzerland Taiwan Thailand Turkey Ukraine United Arab Emirates United Kingdom United States Uruguay Venezuela Vietnam Yemen Telephone number (Swedish) 0800-55-54-54 (Warranty service and support) (German, French, Italian) 0800-000-702 (Mandarin) 001 800 4415 734 (Thai, English) 0212 336 03 66 00800 448 825 165 (Turkce) (Turkish) 044 362 42 81 (Standard Charges Apply) (Ukrainian, Russian, English) 800 035702810 (Standard Charges Apply) (English, Arabic) 08705-500-900 (Standard warranty support) (English) 1-800-426-7378 (English) 000-411-005-6649 (Spanish) 0-800-100-2011 (Spanish) 120-11072 (Toll Free) +(84) 8 3521 8000 (Standard Charges Apply) (Vietnamese, English) Al Khirbash and Agencies: 00 967 1209 8278 Yemen Business Machines (YBM): 00-967 3 213324 00-967 3 214655 00-967 3 213909 Lenovo product service information for Taiwan Safety information This section contains important safety information for Lenovo products. Additional safety information is provided in the User Guide for your product. See "Accessing your User Guide" for additional information. Plastic bag notice DANGER Plastic bags can be dangerous. Keep plastic bags away from babies and children to avoid danger of suffocation. First Edition (May 2014) © Copyright Lenovo 2014. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration "GSA" contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

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PN: SP40F29914
Printed in China
First Edition (May 2014)
© Copyright Lenovo 2014.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use,
reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.
Safety, Warranty, and Setup Guide
Brief user notices
ThinkPad 11e and ThinkPad Yoga 11e
Lenovo
®
electronic manuals... for a greener planet!
Refer to the electronic
User Guide
for detailed product information:
Unpack
ThinkPad
®
computer
Power cord
ac power adapter
Documentation
Note:
Recovery discs are not provided. Instead, everything needed for recovering factory-installed files and
applications is provided in the Lenovo_Recovery partition on your hard disk drive. If you decide to remove
the Lenovo_Recovery partition, be sure to create a recovery disc first. For more information, see “Recovery
overview” in the
User Guide
. See “Accessing your User Guide” for instructions on opening the electronic
User Guide
provided on your computer.
Initial setup instructions
1.
Connect to power. Ensure that all power cord connectors are securely and completely plugged into
receptacles.
2.
Press the power button to turn on the computer.
3.
Configure the operating system following the on-screen instructions to complete the initial setup.
This process takes several minutes.
Accessing your User Guide
Your
User Guide
contains detailed information about your computer. To access your
User Guide
, do the
following:
Microsoft
®
Windows
®
8.1 operating system:
1. Go to the Start screen.
2. Click the arrow icon in the bottom-left corner of the screen to go to the Apps screen. If you are using a
touch screen, swipe up to go to the Apps screen.
3. Scroll to the right side of the screen, and click or tap
Help and Support
. The Windows Help and
Support window opens.
4. Click or tap
Lenovo User Guide
.
Windows 7:
1. From the Windows desktop, click or tap
Start
and then click or tap
Help and Support
. The Windows
Help and Support window opens.
2. Click or tap
Lenovo User Guide
.
Controls and indicators
ThinkPad Yoga 11e
ThinkPad 11e
Proximity sensor*
Microphone
Camera-in-use indicator
Camera
Multi-touch screen*
Windows
®
button*
Speaker-mute key with indicator
Microphone-mute key with indicator
Fn Lock key with indicator
Touch pad
System status indicator
Speaker volume-down button
Speaker volume-up button
Power button
Note:
The controls marked with asterisk (*) are available on ThinkPad Yoga 11e only.
Read before using your computer
The following sections provide critical safety and regulatory
information for Lenovo computers and instructions on how to access
electronic versions of the publications developed for your computer.
Read first — regulatory information
Computer models equipped with wireless communications comply with
the radio frequency and safety standards of any country or region in
which it has been approved for wireless use.
Be sure to read the
Regulatory Notice
for your country or region before
using the wireless devices contained in your computer. To obtain a
PDF version of the
Regulatory Notice
, refer to the “Downloading
publications”
section below.
For users in Mexico:
Advertencia:
En Mexico la operaci
ó
n de este equipo est
á
sujeta a las
siguientes dos condiciones: (1) es posible que este equipo o
dispositivo no cause interferencia perjudicial y (2) este equipo o
dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operaci
ó
n no deseada.
Downloading publications
Electronic versions of your computer publications are available from
the Lenovo Support Web site. To download the publications for your
Service and Support information
The following information describes the technical support that is
available for your product during the warranty period and throughout
the life of your product. Refer to the Lenovo Limited Warranty for a full
explanation of Lenovo warranty terms. See “Lenovo Limited Warranty
notice” later in this document for details on accessing the full warranty.
If you purchased Lenovo services, refer to the following terms and
conditions for detailed information:
For Lenovo Warranty Service Upgrades or Extensions, go to
:
For Lenovo Accidental Damage Protection Services, go to
:
Online technical support
Online technical support is available during the lifetime of a product at
Telephone technical support
Where applicable, you can get help and information from the
Customer Support Center by telephone. Before contacting a Lenovo
technical support representative, have the following information
available: model and serial number, the exact wording of any error
message, and a description of the problem.
Your technical support representative might want to walk you through
the problem while you are at your computer during the call.
Worldwide Lenovo Support telephone list
Important:
Telephone numbers are subject to change without notice.
The most up-to-date telephone list for the Customer Support Center is
If the telephone number for your country or region is not listed, contact
your Lenovo reseller or Lenovo marketing representative.
Country or region
Telephone number
Africa
South Africa: 0800110756 (English, Afrikaans)
Central Africa: Contact the nearest Lenovo Business
Partner
Algeria
+33 6 7348 1739 (French, English)
Argentina
0800-666-0011 (Spanish)
Australia
1800 041 267 (English)
Austria
01-24592-5901 (German)
Bahrain
Kanoo IT: 00 973 1771 1722
Bahrain Business Machine LLC: 00 973 1758 4302
Belgium
+32 (0)2 339 3611 (Warranty service and support)
(Dutch, French)
Bolivia
0800-10-0189 (Spanish)
Brazil
Calls made from within the Sao Paulo region:
(11) 3889-8986
Calls made from outside the Sao Paulo region:
0800-701-4815
(Brazilian Portuguese)
Brunei
Dial 800-1111, then dial 866-273-5446
(English and Bahasa Melayu)
Canada
1-800-565-3344 (English, French)
Caribbean
(Bermuda,
Jamaica, Tortola)
1-800 426 7378 (English)
Chile
800-361-213 (Spanish)
China
Technical Support Line
800-990-8888, 86-10-58851110 (Mandarin)
Colombia
1-800-912-3021 (Spanish)
Costa Rica
0-800-011-1029 (Spanish)
Croatia
0800-0426, +385 1 6110095 (calls out side of Croatia)
Cyprus
80092537 (Greek)
Czech Republic
800-353-637
Denmark
4520-8200
7010-5150 (Warranty service and support)
(Danish)
Dominican
Republic
1-866-434-2080 (Spanish)
Ecuador
1-800-426911 OPCION 4 (Spanish)
Egypt
800-0000-418 (Toll free)
002-02-2594-8500 (Standard charges apply)
(English, Arabic)
El Salvador
800-6264 (Spanish)
Estonia
+372 66 00 800, +372 6776793
Finland
09-459-6960
358-800-1-4260 (Warranty service and support)
(Finnish)
France
Hardware: 0810-631-213 (Warranty service and
support)
(French)
Germany
0800-5004618 (Gebührenfrei) (Garantieservice und
Support)
Greece
Contact the nearest Lenovo Business Partner (Greek)
Guatemala
1800-624-0051 (Spanish)
Honduras
Tegucigalpa: 232-4222
San Pedro Sula: 552-2234
(Spanish)
Hong Kong
(852) 3071-3561
(Cantonese, English, Mandarin)
Hungary
+36 1 3825716
+36 1 3825720
(English, Hungarian)
India
1800 3000 THINK (1800 3000 8465) (Reliance)
1800-419-4666 (Tata)
Email: [email protected] (English and Hindi)
Indonesia
001-803-442-425
(English, Bahasa Indonesia)
Ireland
01-881-1444 (Warranty service and support)
(English)
Israel
Givat Shmuel Service Center:
+972-3-531-3900
(Hebrew and English)
Italy
39-800-820094 (Warranty service and support)
(Italian)
Jamaica
1-800 426 7378 (English)
Japan
0120-000-817 (Japanese, English)
Country or region
Telephone number
Jordan
Jordan Business Systems:
00 962 6 5000999 (ext. 713/127)
General Computer & Electronic (GCE):
00 962 6 551 3879 (English, Arabic)
Kazakhstan
+77-273-231-427 (Standard Charges Apply)
(Russian, English)
Korea
080-513-0880
(Toll free) (Korean)
Kuwait
Easa Hussain Al Yousifi: 00 965 2244 5280
AM. KHORAFI: 00 965 2200 1100 1127
Khorafi Business Machines (KBM): 00 965 2259 4611
Diyar United Company: 00 965 4378 383
Redington Kuwait: 00 965 2433 3203, 25456250 /
25456251
Latvia
+371 7070360
Lebanon
Quantech: 00 961 1999 500
Computer Business Machine (CBM): 00 961 1680 180
El Haceb S.A.L: 00 961 1771 300
Lithuania
+370 5 278 66 00
Libya
+33 6 7348 1739 (French, English)
Luxembourg
+352 360 385 222
(French)
Macau
0800-807 /
(852) 3071-3559
(Cantonese, English, Mandarin)
Macedonia
1800-88-0013 (English, Bahasa Melayu)
Malaysia
1800-88-0013
(English, Bahasa Melayu)
Malta
+35621445566
Mexico
001-866-434-2080 (Spanish)
Middle East
+44 (0)1475-555-055
Morocco
+212 5 22 509035
+212 5 22 509017
(Arabic)
Netherlands
+31 (0)20 513 3939 (Dutch)
New Zealand
0508 770 506 (English)
Nicaragua
001-800-220-1830 (Spanish)
Norway
8152-1550 (Warranty service and support)
(Norwegian)
Oman
Khimji Ramdas Computer Communication Systems:
00 968 2469 6255
Overseas Business Machines (OBM):
00 968 2460 1072, 2460 5018
Gulf Business Machines Services (GBMS):
00 968 2455 9831
Pakistan
International Office Products (pvt) Ltd.:
00 92 212 422 569, 00 92 213 241 2023
Selling Business Systems:
00 92 21 568 9823
Panama
206-6047
001-866-434-2080 (Lenovo Customer Support Center
- Toll free)
(Spanish)
Paraguay
009-800-52-10026 (Spanish)
Peru
0-800-50-866 OPCION 2 (Spanish)
Philippines
180089086454 (GLOBE subscribers)
180014410719 (PLDT sbuscribers)
(Tagalog, English)
Poland
+48 22 760 7300 (Polish)
Portugal
+351 21 892 7046 (Portuguese)
Qatar
Al Mana Computer Services: 00 974 4489 966 (ext.
1992)
Qatar Computer Services W.L.L: 00 974 4441 212
Romania
+4-021-224-4015
Russia
8-800-555-0317 (Toll free number)
(Russian, English)
Saudi Arabia
800 85 000 52 (Standard Charges Apply)
(English, Arabic)
Singapore
1-800-818-5219 (English, Mandarin, Bahasa Malaysia)
Slovakia
+421-2-4974 -8888
Slovenia
+386-1-200-50-60 (Slovenian)
Spain
+34 91-714-7983 (Spanish)
Sri Lanka
+9411 2493547, +9411 2493548 (English)
Sweden
08-477-4420
077-117-1040 (Warranty service and support)
Country or region
Telephone number
(Swedish)
Switzerland
0800-55-54-54 (Warranty service and support)
(German, French, Italian)
Taiwan
0800-000-702 (Mandarin)
Thailand
001 800 4415 734
(Thai, English)
Turkey
0212 336 03 66
00800 448 825 165 (Turkce)
(Turkish)
Ukraine
044 362 42 81
(Standard Charges Apply)
(Ukrainian, Russian, English)
United Arab
Emirates
800 035702810 (Standard Charges Apply)
(English, Arabic)
United Kingdom
08705-500-900 (Standard warranty support)
(English)
United States
1-800-426-7378
(English)
Uruguay
000-411-005-6649 (Spanish)
Venezuela
0-800-100-2011 (Spanish)
Vietnam
120-11072 (Toll Free)
+(84) 8 3521 8000 (Standard Charges Apply)
(Vietnamese, English)
Yemen
Al Khirbash and Agencies:
00 967 1209 8278
Yemen Business Machines (YBM):
00-967 3 213324
00-967 3 214655
00-967 3 213909
Lenovo product service information for Taiwan
Safety information
This section contains important safety information for Lenovo products.
Additional safety information is provided in the
User Guide
for your
product. See “Accessing your User Guide” for additional information.
Plastic bag notice
DANGER
Plastic bags can be dangerous. Keep plastic bags away from
babies and children to avoid danger of suffocation.