Lenovo ThinkPad 570 IBM ThinkPad 570 Direct Dock Adapter Help and Service Info - Page 1

Part Number: 00N4653 IBM ThinkPad 570 Direct Dock Adapter Help and Service Information and Product Warranty Help and Service Information If you have questions about your new IBM ThinkPad 570 Direct Dock Adapter or require technical assistance, visit the IBM Personal Computing Support Web site at http://www.pc.ibm.com/support. You can also get help and information through the IBM PC HelpCenter in your geography (please check your 570 User's Guide for phone numbers and operating times). Response time might vary depending on the number and nature of the calls received. Marketing, installation and configuration support though the HelpCenter will be withdrawn or made available for a fee at IBM's discretion, 90 days after the option has been withdrawn from marketing. Additional support offerings, including step-by-step installation assistance, are available for a fee. During the warranty period, assistance for replacement or exchange of defective components is available. Step 1. Problem Solving You might be able to solve the problem yourself. Before calling the HelpCenter, please prepare for the call by following these steps: 1. If you are having installation or configuration problems, refer to the detailed sections on installation found in this manual. 2. Visit the Personal Computing Support Web site specific to the model of option you have purchased. Updated installation instructions, hints and tips, or updated system-specific notes are often published in this section. You might find that later device drivers are available that will improve the performance and compatibility of your ThinkPad 570 Direct Dock Adapter. © Copyright IBM Corp. 1999 1