Lenovo ThinkPad A21e Hardware Maintenance Manual for ThinkPad A21e (2628) - Page 33

Detecting system information withPC-Doctor, Hardware Info, Utility, Power system checkout - hard drive

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To cancel the test, press Esc. Checkout guide Note: After executing PC-Doctor, check the system time/date and reset them if needed. Detecting system information with PC-Doctor PC-Doctor can detect the following system information: Hardware Info v System Configuration v Memory Contents v Physical Disk Drives v Logical Disk Drives v VGA Information v IDE Drive Info v PCI Information v PNPISA Info v SMBIOS Info v VESA LCD Info Utility v Run External Tests v Surface Scan Hard Disk v Benchmark System v DOS Shell v Tech Support Form v Battery Rundown v View Test Log v Print Log v Save Log v Full Erase Hard Drive v Quick Erase Hard Drive Power system checkout To verify a symptom, do the following: 1. Power off the computer. 2. Remove the battery pack. 3. Connect the ac adapter. 4. Check that power is supplied when you power on the computer. 5. Power off the computer. 6. Disconnect the ac adapter and install the charged battery pack. 7. Check that the battery pack supplies power when you power on the computer. If you suspect a power problem, see the appropriate one of the following power supply checkouts: v "Checking the ac adapter" on page 30 v "Checking operational charging" on page 30 v "Checking the battery pack" on page 31 General descriptions 29

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To cancel the test, press
Esc
.
Note:
After executing PC-Doctor, check the system
time/date and reset them if needed.
Detecting system information with
PC-Doctor
PC-Doctor can detect the following system information:
Hardware Info
v
System Configuration
v
Memory Contents
v
Physical Disk Drives
v
Logical Disk Drives
v
VGA Information
v
IDE Drive Info
v
PCI Information
v
PNPISA Info
v
SMBIOS Info
v
VESA LCD Info
Utility
v
Run External Tests
v
Surface Scan Hard Disk
v
Benchmark System
v
DOS Shell
v
Tech Support Form
v
Battery Rundown
v
View Test Log
v
Print Log
v
Save Log
v
Full Erase Hard Drive
v
Quick Erase Hard Drive
Power system checkout
To verify a symptom, do the following:
1.
Power off the computer.
2.
Remove the battery pack.
3.
Connect the ac adapter.
4.
Check that power is supplied when you power on the
computer.
5.
Power off the computer.
6.
Disconnect the ac adapter and install the charged
battery pack.
7.
Check that the battery pack supplies power when you
power on the computer.
If you suspect a power problem, see the appropriate one
of the following power supply checkouts:
v
“Checking the ac adapter” on page 30
v
“Checking operational charging” on page 30
v
“Checking the battery pack” on page 31
Checkout guide
General descriptions
29