Lenovo ThinkPad R50 English - Service and troubleshooting guide for ThinkPad R - Page 36
A startup problem, Problem, Solution, Start setup utility, Recover to factory contents - on screen display utility
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Solving computer problems A startup problem Problem: The Microsoft Windows operating system will not start. Solution: Use the Access IBM Predesktop Area to help solve or identify your problem. Starting the Access IBM Predesktop Area is easy. If, for some reason the Access IBM Predesktop Area does not open, do the following: 1. Turn off your PC, and then turn it back on again. 2. Watch the screen carefully while your PC starts. When the message "To interrupt normal startup, press the blue Access IBM button." is displayed at the lower left of the screen, press the blue Access IBM button. The Access IBM Predesktop Area opens to the Utilities page. A window such as this will appear: 3. After the Access IBM Predesktop Area opens to the Utilities page, you can select from the following icons: v Start setup utility opens the IBM BIOS Setup Utility program. v Recover to factory contents erases all files on primary partition--the C drive--and installs the software contents present when your PC was manufactured. Call the IBM HelpCenter for help and information before using this recovery method. (See the telephone numbers in this publication under "Calling IBM" on page 38. 26 ThinkPad® R50 Series Service and Troubleshooting Guide