Lenovo ThinkPad S30 ThinkPad S30, S31 Hardware Maintenance Manual (October 200 - Page 6

What to Do First, Be careful not to replace a non-defective FRU., Note for Warranty

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this is suspected, clear the error log and run the test again. Do not replace any FRUs if log errors do not reappear. Be careful not to replace a non-defective FRU. What to Do First The servicer must include the following in the parts exchange form or parts return form that is attached to the returned FRU: 1. Name and phone number of servicer 2. Date of service 3. Date when part failed 4. Date of purchase 5. Failure symptoms, error codes appearing on the display, and beep symptoms 6. Procedure index and page number in which the failing FRU was detected 7. Failing FRU name and part number 8. Computer type, model number and serial number 9. Customer's name and address Before checking problems with the computer, determine whether or not the damage applies to the warranty by referring to the following: Note for Warranty: During the warranty period, the customer may be responsible for repair costs if the computer damage was caused by misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance by the customer. The following list provides some common items that are not covered under warranty and some symptoms that may indicate that the system was subjected to stresses beyond normal use: The following is not covered under warranty: v LCD panel cracked by applying excessive force or from being dropped v Scratched (cosmetic) parts v Cracked or broken plastic parts, broken latches, broken pins, or broken connectors caused by excessive force v Damage caused by liquid spilled into the system v Damage caused by the improper insertion of a PC Card or the installation of an incompatible card v Damaged or bent PC Card eject button v Fuses blown by attachment of a non-supported device v Forgotten computer password (making the computer unusable) 2 ThinkPad s30, s31

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this is suspected, clear the error log and run the test
again. Do not replace any FRUs if log errors do not
reappear.
Be careful not to replace a non-defective FRU.
What to Do First
The servicer must include the following in the parts
exchange form or parts return form that is attached to the
returned FRU:
1.
Name and phone number of servicer
2.
Date of service
3.
Date when part failed
4.
Date of purchase
5.
Failure symptoms, error codes appearing on the
display, and beep symptoms
6.
Procedure index and page number in which the failing
FRU was detected
7.
Failing FRU name and part number
8.
Computer type, model number and serial number
9.
Customer
’
s name and address
Before checking problems with the computer, determine
whether or not the damage applies to the warranty by
referring to the following:
Note for Warranty:
During the warranty period, the
customer may be responsible for repair costs if the
computer damage was caused by misuse, accident,
modification, unsuitable physical or operating environment,
or improper maintenance by the customer. The following
list provides some common items that are not covered
under warranty and some symptoms that may indicate that
the system was subjected to stresses beyond normal use:
The following is not covered under warranty:
v
LCD panel cracked by applying excessive force or from
being dropped
v
Scratched (cosmetic) parts
v
Cracked or broken plastic parts, broken latches, broken
pins, or broken connectors caused by excessive force
v
Damage caused by liquid spilled into the system
v
Damage caused by the improper insertion of a PC Card
or the installation of an incompatible card
v
Damaged or bent PC Card eject button
v
Fuses blown by attachment of a non-supported device
v
Forgotten computer password (making the computer
unusable)
2
ThinkPad s30, s31