Lenovo ThinkPad T30 English - Service and Troubleshooting Guide for T30 - Page 30

Standby or hibernation problems - ibm drivers

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Solving computer problems the pointing device, and try using the TrackPoint and the touch pad. If the TrackPoint and the touch pad work, the error might be due to the mouse or the pointing device. Make sure that the cable for the mouse or the pointing device is securely connected to the docking station or the port replicator. Note: For more information, see the manual supplied with the mouse. Problem: The mouse buttons do not work. Solution: If your ThinkPad computer has the TrackPoint only, this problem may occur. Change the mouse driver to Standard PS/2® Port Mouse, and then reinstall IBM PS/2 TrackPoint. Drivers are provided in the C:\IBMTOOLS\DRIVERS directory on your hard disk drive. If your hard disk drive does not contain device drivers, refer to the ThinkPad Web site. For access to this Web site, open Access ThinkPad by pressing the ThinkPad button. Standby or hibernation problems Problem: The computer enters standby mode unexpectedly. Solution: If the processor reaches a temperature that is too high, the computer automatically enters standby mode to allow the computer to cool and to protect the processor and other internal components. Also, check the settings for standby mode, using Battery MaxiMiser. Problem: The computer enters standby mode immediately after Power-on self-test (POST) (the standby indicator light turns on). Solution: Make sure that: v The battery is charged. v The operating temperature is within the acceptable range. Refer to "Specifications" on page 5. If these items are correct, have the computer serviced. Problem: The critical low-battery error message is displayed, and the computer immediately turns off. Solution: The battery power is getting low. Connect the ac adapter to the computer, or replace the battery with a fully charged one. 18 ThinkPad® T30 Series Service and Troubleshooting Guide

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the pointing device, and try using the TrackPoint and the touch pad. If the
TrackPoint and the touch pad work, the error might be due to the mouse or
the pointing device.
Make sure that the cable for the mouse or the pointing device is securely
connected to the docking station or the port replicator.
Note:
For more information, see the manual supplied with the mouse.
Problem:
The mouse buttons do not work.
Solution:
If your ThinkPad computer has the TrackPoint only, this problem
may occur.
Change the mouse driver to
Standard PS/2
®
Port Mouse
, and then reinstall
IBM PS/2 TrackPoint
. Drivers are provided in the C:\IBMTOOLS\DRIVERS
directory on your hard disk drive. If your hard disk drive does not contain
device drivers, refer to the ThinkPad Web site. For access to this Web site,
open Access ThinkPad by pressing the ThinkPad button.
Standby or hibernation problems
Problem:
The computer enters standby mode unexpectedly.
Solution:
If the processor reaches a temperature that is too high, the computer
automatically enters standby mode to allow the computer to cool and to
protect the processor and other internal components. Also, check the settings
for standby mode, using Battery MaxiMiser.
Problem:
The computer enters standby mode immediately after Power-on
self-test (POST) (the standby indicator light turns on).
Solution:
Make sure that:
v
The battery is charged.
v
The operating temperature is within the acceptable range. Refer to
“Specifications” on page 5.
If these items are correct, have the computer serviced.
Problem:
The
critical low-battery error
message is displayed, and the
computer immediately turns off.
Solution:
The battery power is getting low. Connect the ac adapter to the
computer, or replace the battery with a fully charged one.
Solving computer problems
18
ThinkPad
®
T30 Series Service and Troubleshooting Guide