Lenovo ThinkPad T43p (English) Service and Troubleshooting guide for the Think - Page 52
Fingerprint, authentication, problems
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Solving computer problems v Restore your backups restores backups you have made with Rapid Restore Ultra, if backups have been made. v Run diagnostics starts diagnostics tests to help determine whether there are problems with your PC and what might be causing them. v Create diagnostic disks helps you create special disks used during diagnostic tests. In the top panel of the Rescue and Recovery workspace, you can click the following to open other pages or exit the utility: v Events Log enables you to view a log that contains information about events, or tasks, associated with Rescue and Recovery operations. v System Information enables you to see key hardware and software information about your computer. This information might be valuable when trying to diagnose problems. v Warranty Status enables you to see when your warranty expires, the terms of service for your computer, or list of replacement parts. v Help provides information about the various functions available in the Rescue and Recovery workspace. v Restart closes the Rescue and Recovery workspace and resumes the startup sequence that was interrupted. If you are using the ThinkPad T41/T41p Series computer, you can click the following tabs to open other pages or exit the utility: v Startup enables you to change the order of devices in which the PC searches for the operating system during startup. In some situations, you might need to start the operating system from a CD drive rather than the hard disk. You specify those kinds of changes on this page. v Preferences presents various options, depending on your model and accessories, you can set for the Access IBM Predesktop Area. v Information gathers essential information about your PC that you can provide to call center technicians, if necessary. v Help provides information about the various pages in Access IBM Predesktop Area. v Exit closes the Access IBM Predesktop Area and resumes the startup sequence that was interrupted. Fingerprint authentication problems If your finger(s) have any of the following conditions, you may not be able to register or authenticate it: v Your finger is wrinkled. v Your finger is rough, dry or injured. v Your finger is very dry. v Your finger is stained with dirt, mud, or oil. 30 ThinkPad® T40 Series Service and Troubleshooting Guide