Lenovo ThinkPad T450 (English) Statement of Warranty Services - US - Page 4

cannot be resolved via telephone, repair services will be arranged by the technician according to the applicable warranty service. a. Lenovo and Third-Party Software Support. Lenovo will provide direct telephone support for installation and basic usage problems for core software applications on the supported core software list found at www.lenovo.com//PriTechSupport/us. If Lenovo determines the performance of Your product is related to a thirdparty software application on the collaborative support software list found at www.lenovo.com//PriTechSupport/us, Lenovo will contact the third-party software supplier, open a service request on Your behalf, and transfer Your call to the software supplier. Lenovo is not responsible for third-party software or the acts or omissions of any software supplier. This Service is only available if You have the necessary licenses, support agreements, and entitlements from the software supplier. This Service is available for support of Lenovo software subject to the terms of Your software license agreement with Lenovo. 8. Payment and How to Obtain Service Payment must be received by Lenovo in advance of any Service. If You do not register with Lenovo, You will be required to provide proof of purchase as evidence of Your entitlement to a Service. Please contact Lenovo or an authorized service provider to obtain Service. A list of Lenovo authorized service providers can be found at support.lenovo.com. 9. Lim ita tio n o f Lia b ility LENOVO, INCLUDING ITS OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SUBCONTRACTORS, SUPPLIERS OR SOFTWARE DEVELOPERS, SHALL NOT BE LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY: 1) THIRD-PARTY CLAIMS FOR DAMAGES; 2) LOSS OF, OR DAMAGE TO, DATA; 3) SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR INDIRECT DAMAGES; OR 4) ANY LOSS OF PROFITS, BUSINESS, REVENUE, GOODWILL OR ANTICIPATED SAVINGS. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. 10. General Any information exchanged between Us is not confidential or proprietary, including any information You disclose over the phone or electronically. Lenovo and its affiliates and subcontractors may process, store and use information about Your transaction and Your contact information, including name, phone numbers, address, and e-mail addresses, to process and fulfill Your transaction. We may also contact You to notify You about any product recall, safety issue or service actions. Where permissible under local law, We may use this information to inquire about Your satisfaction with Our products or services or to provide You with information about other products and services. You may decline to receive any further such communications from Us at any time. In accomplishing these purposes, We may transfer Your information to any country where We do business; We may provide it to entities acting on Our behalf; or We may disclose it where required by law. We will not; however, sell or otherwise transfer personally identifiable information received from You to any third parties for their own direct marketing use without Your consent. If any provision of this Agreement is deemed unenforceable or void, the remaining provisions shall remain in effect. Nothing in this Agreement affects any statutory rights of consumers that may not be waived or limited by contract. Each of us grants the other the rights specified in this Agreement. No other license or rights (including license or rights under patents) are granted by either of us to the other. Neither of us grants the other the right to use its trademarks, trade names, or other designations in any promotion or publication without prior written consent. Neither of us will bring a legal action arising out of or related to this Agreement or a Service more than two years after the cause of action arose unless otherwise provided by applicable law without the possibility of waiver by contract. Neither of us is responsible for failure to fulfill obligations due to causes beyond their control. Either of us may communicate with the other by electronic means and such communication deemed to be in writing to the extent permissible under applicable law. An identification code contained in an electronic document shall be sufficient to verify the sender's identity and the authenticity of the document. Each of us will comply with any laws and regulations that are applicable to this Agreement. Neither of us may assign this Agreement, in whole or in part, without the prior written consent of the other. Any attempt to do so is void. Neither of us will unreasonably withhold such consent. The assignment of this Agreement by either of us to an affiliate or to our successor organization by merger or acquisition does not require the consent of L505-0101-01 - Warranty Services Agreement - US - CONSUMER Rev. March 2014