Lenovo ThinkPad W520 (English) User Guide
Lenovo ThinkPad W520 Manual
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- Lenovo ThinkPad W520 | (English) User Guide - Page 1
User Guide ThinkPad T520, T520i, and W520 - Lenovo ThinkPad W520 | (English) User Guide - Page 2
Notice have been uploaded on the Web site. To refer to them, go to http://support.lenovo.com and click User Guides & Manuals. Then follow the instructions on the screen. Third Edition (May 2012) © Copyright Lenovo 2012. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant - Lenovo ThinkPad W520 | (English) User Guide - Page 3
45 Managing your battery power 45 Power-saving modes 45 Handling the battery 47 Connecting to the network 49 Ethernet connections 49 Wireless connections 49 Using the built-in modem 57 Presentations and multimedia 77 Changing display settings 77 Connecting a projector or external display - Lenovo ThinkPad W520 | (English) User Guide - Page 4
the driver for USB 3.0 199 Installing ThinkPad Monitor File for Windows 2000/XP/Vista/7 199 ThinkPad Setup 201 Config menu 202 Date and time menu 203 Security menu 203 Startup menu 204 Restart menu 206 ThinkPad Setup items 206 Updating your system UEFI BIOS . . . . . 216 Using system - Lenovo ThinkPad W520 | (English) User Guide - Page 5
251 Battery and power 251 Drives and other storage devices . . . . . 255 Software problems 257 Ports and connectors 257 Chapter 11. Getting support . . . . 259 Before you contact Lenovo 259 Register your computer 259 Download system updates 259 Record information 259 Getting help and service - Lenovo ThinkPad W520 | (English) User Guide - Page 6
iv User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 7
the battery is charging, system activity and the level of charge in the battery keyboard by lifting your hands from the palm rest. Protect yourself from the heat generated by the ac power adapter. When the ac power not place the ac power adapter in contact with ac power adapter, a mouse, a keyboard, - Lenovo ThinkPad W520 | (English) User Guide - Page 8
, some products (such as speakers and monitors) ship with external power adapters. If you have such a product, this information applies to your product. In addition, computer products contain a coin-sized internal battery that provides power to the system clock even when the computer is unplugged - Lenovo ThinkPad W520 | (English) User Guide - Page 9
instructions, or until you get a suitable replacement. Safety guidelines Always observe the following precautions to reduce the risk of injury and property damage. For more information, see "Important safety information" in the Safety and Warranty Guide comes with your computer. Service and upgrades - Lenovo ThinkPad W520 | (English) User Guide - Page 10
. For more information on CRUs, refer to Chapter 6 "Replacing devices" on page 119 for this product. If you have any questions or concerns, contact the Customer Support Center. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are - Lenovo ThinkPad W520 | (English) User Guide - Page 11
adapter or to replace the outlet with one that enables this safety feature. Never overload an electrical outlet. The overall system load should not the equipment. Do not fully extend power cords in a way that will stress the cords. Be sure that the power outlet provides the correct voltage and - Lenovo ThinkPad W520 | (English) User Guide - Page 12
battery pack to provide system power when in portable mode. Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. This system does not support batteries that are not genuine Lenovo-made or authorized. The system - Lenovo ThinkPad W520 | (English) User Guide - Page 13
disassemble Dispose of the battery as required by local ordinances or regulations. The following statement applies to users in the state of ventilation DANGER Computers, ac power adapters, and many accessories can generate heat when turned on and when batteries are charging. notebook computers - Lenovo ThinkPad W520 | (English) User Guide - Page 14
system activity and the battery charge level. Extended contact with your body, even through clothing, could cause discomfort or even a skin burn. Periodically take breaks from using the keyboard power cords, battery pack, and all the cables before you open the device covers, unless instructed - Lenovo ThinkPad W520 | (English) User Guide - Page 15
cables connected to the computer. The power cord may be reconnected to the wall outlet the leak. • Do not connect the telephone cable to the Ethernet connector. Laser compliance statement CAUTION: When laser products (such as serviceable parts inside the device. © Copyright Lenovo 2012 xiii - Lenovo ThinkPad W520 | (English) User Guide - Page 16
controls dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package earphones and the computer already complies with the specifications of EN 50332-1. If different headphones or users Safety Notice for users in Australia: xiv User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 17
not connect phone line while using tablet mode. Notice for users in the U.S.A. Many PC products and accessories contain cords, cables or wires, such as power cords or cords to connect the accessory to a PC. If this product has such a cord, cable or wire, then the following warning applies: WARNING - Lenovo ThinkPad W520 | (English) User Guide - Page 18
xvi User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 19
programs. This chapter contains the following topics: • "Locating computer controls, connectors, features, and indicators" on page 1 • "Locating important product information" on page 17 • "Features" on page 20 • "Specifications" on page 21 • "Operating environment" on page 22 • "ThinkVantage - Lenovo ThinkPad W520 | (English) User Guide - Page 20
Front view Figure 1. ThinkPad T520, T520i, and W520 front view 1 Computer display 3 Power switch 5 PCI Express Mini Card slot for wireless LAN/WiMAX 7 Memory-upgrade slot 9 TrackPoint pointing stick 11 System and power-status indicators 13 UltraConnect wireless antenna (left) 15 ThinkLight 17 Built - Lenovo ThinkPad W520 | (English) User Guide - Page 21
details, refer to the instructions in "Color Sensor Utility" on page 25. 7 Memory-upgrade slot You can increase the amount of memory in your computer by installing a memory module in the memory bay. Memory modules are available as options. Note: If your computer is a dual-core processor model, two - Lenovo ThinkPad W520 | (English) User Guide - Page 22
) The stereo speakers are built into your computer. For details, refer to the instructions in "Volume and mute buttons" on page 36. 18 Forward and Back keys The Forward and Back keys on your keyboard near the cursor-control keys are used with your Internet browser, such as Internet Explorer®. They - Lenovo ThinkPad W520 | (English) User Guide - Page 23
information about CapsLock indicator, see "System-status indicators" on page 14. 26 Volume control buttons The built-in volume buttons enable you to quickly adjust the volume or mute the sound from your computer. For details, refer to the instructions in "Volume and mute buttons" on page 36. Chapter - Lenovo ThinkPad W520 | (English) User Guide - Page 24
3, or ThinkPad Mini Dock Plus Series 3 (170 W) and use an Ethernet connector, use the Ethernet connector on the ThinkPad Port Replicator Series 3, ThinkPad Mini Dock Series 3, ThinkPad Mini Dock Plus Series 3, or ThinkPad Mini Dock Plus Series 3 (170 W), not the one on the computer. 6 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 25
not support a conventional microphone. For more information about the audio devices supported by the combo audio jack of your computer and the audio jacks of ThinkPad Mini Dock Series 3, ThinkPad Mini Dock Plus Series 3, and ThinkPad Mini Dock Plus Series 3 (170 W), see "Using audio features" on - Lenovo ThinkPad W520 | (English) User Guide - Page 26
connector, use the monitor connector on the ThinkPad Port Replicator Series 3, ThinkPad Mini Dock Series 3, ThinkPad Mini Dock Plus Series 3, or ThinkPad Mini Dock Plus Series 3 (170 W), not the one on the computer. For details, refer to the instructions in "Attaching an external monitor" on page 78 - Lenovo ThinkPad W520 | (English) User Guide - Page 27
, such as digital video cameras and external hard disk drives. 7 Wireless radio switch You can quickly turn the wireless features of your computer on and off using this switch. 8 Smart card slot Your computer has a smart card slot. For details, refer to the instructions in "Using an ExpressCard - Lenovo ThinkPad W520 | (English) User Guide - Page 28
Bottom view Figure 4. ThinkPad T520, T520i, and W520 bottom view 1 SIM card slot 3 Docking connector 5 Hard disk drive (HDD) or solid state drive 2 Battery 4 Memory-upgrade slot 1 SIM card slot If your computer has a wireless WAN feature, it may require a SIM (Subscriber Identification Module) - Lenovo ThinkPad W520 | (English) User Guide - Page 29
upgradable hard disk drive that can meet a variety of storage demands. To keep the drive safe, Active Protection System™ is installed on your computer. For details, refer to "Active Protection System enhanced. With Lenovo technologies advancing to provide you with the best engineered systems, some - Lenovo ThinkPad W520 | (English) User Guide - Page 30
connector Connect your computer to a telephone line with the modem connector. For details, refer to the instructions in "Dialup connections" on page 75. 3 Power jack The ac power adapter cable connects to the computer power jack to provide power to the computer and charge the battery. 12 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 31
4 Fan louvers (rear) The internal fan and louvers enable air to circulate in the computer and cool the central processor. Note: To avoid impeding airflow, do not place any obstacle in front of the fan. Chapter 1. Product Overview 13 - Lenovo ThinkPad W520 | (English) User Guide - Page 32
has system-status indicators and power-status indicators. The status indicators show the current status of your computer. System-status screen-scrolling, but not for moving the cursor. To enable or disable this mode, press ScrLk. Not all application programs support this function. 14 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 33
Power-status indicators 1 Sleep (standby in Windows XP) status • Green: The computer is in sleep (standby) mode. • Blinking green: The computer is entering sleep (standby) or hibernation mode, or is resuming normal operation. 2 Battery status • Green: The battery has more than 20% charge. • Orange: - Lenovo ThinkPad W520 | (English) User Guide - Page 34
• Green: The wireless LAN feature (the 802.11b/g Standard, 802.11a/b/g or 802.11n draft 2.0), wireless WAN feature or WiMAX feature is on, and the radio link is ready for use, or the data is being transmitted. • Off: Wireless network devices are disabled or the radio is turned off. 16 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 35
, and Windows Certificate of Authenticity. Machine type and model label The machine type and model label identifies your computer. If you contact Lenovo for help, the machine type and model number will help support technicians to identify your computer and provide the highest level of service. You - Lenovo ThinkPad W520 | (English) User Guide - Page 36
preinstalled in your computer, you can install one. To do this, follow the procedure in "Installing and replacing the PCI Express Mini Card for wireless LAN/WiMAX connection" on page 151 or "Installing and replacing the PCI Express Mini Card for wireless WAN connection" on page 160. 18 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 37
The Microsoft® Certificate of Authenticity label for the preinstalled operating system is attached. Printed on this label are the product ID to start your computer or reinstall the operating system. The Windows Certificate of Authenticity of your computer is shown as below: Chapter 1. Product - Lenovo ThinkPad W520 | (English) User Guide - Page 38
random access memory - ThinkPad T520: 2 slots - ThinkPad T520i: 2 slots - ThinkPad W520: 4 slots Note: For ThinkPad W520 with dual-core processor models, two of the four slots are preinstalled with Dummy DIMM cards. For details, refer to the instructions in "Increasing or replacing memory (W520)" on - Lenovo ThinkPad W520 | (English) User Guide - Page 39
some models) • Docking connector Optical drive • Multi-Burner Wireless features • Integrated wireless LAN • Integrated Bluetooth (on some models) • Integrated wireless WAN (on some models) • Integrated WiMAX (on some models) Security features • Fingerprint reader (on some models) Specifications This - Lenovo ThinkPad W520 | (English) User Guide - Page 40
and to keep you and your computer working. Lenovo offers enhanced security, wireless computing, data-migration and other solutions for your computer. Note: To learn more about ThinkVantage Technologies and other computing solutions offered by Lenovo, go to: http://support.lenovo.com 22 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 41
ThinkVantage GPS Icon name Internet Connection Airbag Protection Fingerprint Reader System Health and Diagnostics 3G Mobile Broadband Password Vault Power Controls Factory Recovery Disks Enhanced Backup and Restore SimpleTap Update and Drivers GPS • You can also get the applications from the - Lenovo ThinkPad W520 | (English) User Guide - Page 42
Lenovo - Power Controls System and Security Recovery Media System and Security Lenovo - Factory Recovery Disks Rescue and Recovery System and Security Lenovo - Enhanced Backup and Restore SimpleTap Programs Lenovo's SimpleTap System Update System and Security Lenovo - Update and Drivers - Lenovo ThinkPad W520 | (English) User Guide - Page 43
been attached to an external monitor, select one of your displays, then click Next and close the LCD. Fingerprint Software If your system comes with a fingerprint reader, the Fingerprint Software program enables you to enroll your fingerprint and associate it with your Windows password. As a result - Lenovo ThinkPad W520 | (English) User Guide - Page 44
troubleshoot and resolve computer problems. It combines diagnostic tests, system information collection, security status, and support information, along with hints and tips for maximum system performance. For detailed information, see "Diagnosing problems" on page 227. To start the Lenovo Solution - Lenovo ThinkPad W520 | (English) User Guide - Page 45
Director is not supported because the Windows 7 operating system handles the external displays instead. Rescue and Recovery The Rescue and Recovery program is a one button recovery and restore solution that includes a set of self-recovery tools to help you diagnose computer problems, get help, and - Lenovo ThinkPad W520 | (English) User Guide - Page 46
SimpleTap program, you can download it from http://support.lenovo.com. System Update The System Update program helps you keep the software on your computer up-to-date by downloading and installing software packages (ThinkVantage applications, device drivers, UEFI BIOS updates, and other third party - Lenovo ThinkPad W520 | (English) User Guide - Page 47
follow the instructions on the screen. Frequently asked questions Here are a few tips that will help you optimize the use of ThinkPad notebook. To ensure that you receive the best performance from your computer, browse the following Web page to find information such as aids for troubleshooting and - Lenovo ThinkPad W520 | (English) User Guide - Page 48
Can I get my user guide in another language? • To download the user guide in another language, go to http://support.lenovo.com. Then follow the instructions on the screen. On the go and need to use battery power more effectively? • To conserve power, or to suspend operation without exiting - Lenovo ThinkPad W520 | (English) User Guide - Page 49
a new operating system" on page 193 • "Computer stops responding" on page 228 • "Power problems" on page Windows 7) or the ThinkVantage Productivity Center program (for Windows XP and Windows Vista). Note: Depending on the date when your computer was manufactured, your computer might have the Lenovo - Lenovo ThinkPad W520 | (English) User Guide - Page 50
: • Get the current system information. • Rescue a file from your Windows environment or restore back-up screen, press the ThinkVantage button. The Rescue and Recovery screen opens. For additional information, see "Using the Rescue and Recovery workspace" on page 114. Numeric keypad The keyboard - Lenovo ThinkPad W520 | (English) User Guide - Page 51
operational features instantly. To use this function, press and hold the Fn key (1); then press one of the function keys (2). Power conservation • Fn+F3 Select a power plan (in Windows XP, power scheme) that has been created by Power Manager, or adjust the power level by using the slider control - Lenovo ThinkPad W520 | (English) User Guide - Page 52
, the Win+P key combination is also available. For Windows Vista and Windows XP: Switch between the computer display and an external monitor. If an external monitor is attached, computer output is displayed in the following three patterns by turns: - External monitor (CRT display) 34 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 53
computer beforehand: - Power Management driver - OnScreen Display Utility - Wireless device drivers For information on the wireless features, refer to "Wireless connections" on page 49. Launching the camera and audio settings • Fn+F6 If you press Fn+F6, the camera and audio settings window is opened - Lenovo ThinkPad W520 | (English) User Guide - Page 54
on the screen. • Fn+Pause: Have the same function as the Break key. • Fn+cursor keys: These key combinations are for use with Windows Media Player Speaker mute button 2 Volume control button 3 Microphone mute If you mute the sound and then turn off your computer, the sound will remain muted when you - Lenovo ThinkPad W520 | (English) User Guide - Page 55
speakers (in Windows Vista and Windows XP, Mute). • The names of windows or fields are slightly different depending on the operating system you use. • For details about controlling volume, refer to your Windows online help. Setting the microphone mute button in Windows 7 and Windows Vista By default - Lenovo ThinkPad W520 | (English) User Guide - Page 56
window or the Computer (in Windows XP, My Computer) window is displayed. For details, refer to the Help in Windows operating system. 2 Application key To display the shortcut menu for an object, select the object on the desktop or within an application and then press this key. 38 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 57
Sound ➙ Mouse ➙ UltraNav tab. - For Windows XP: Click Start ➙ Control Panel ➙ Printers and Other Hardware ➙ Mouse ➙ UltraNav tab. You can also change the UltraNav settings by clicking the UltraNav icon on the system tray. To display the UltraNav icon on the system tray, see "Adding the UltraNav icon - Lenovo ThinkPad W520 | (English) User Guide - Page 58
on the keyboard and three click buttons at the bottom of the keyboard. To move the pointer (5) on the screen, you apply scroll bars on the side of the window. If you are not familiar with the TrackPoint, these instructions will help you get started: 1. Place Mouse properties window. 40 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 59
pointing stick is removable. You can replace it as shown in the drawing. Note: If you replace the keyboard, a new keyboard is shipped with the default cap. pad of your computer supports multi-touch with which you can zoom in, zoom out, scroll or rotate on the screen while browsing the Internet - Lenovo ThinkPad W520 | (English) User Guide - Page 60
external Windows XP 1. Click Start ➙ Control system tray" on page 42. Adding the UltraNav icon to the system tray For easy access to the UltraNav properties, you can add the UltraNav icon on the system tray. To enable the display of the UltraNav icon on the system tray, do as follows: 42 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 61
the check box for Show UltraNav icon on the system tray. 5. Click OK or Apply. 6. If your computer is a Windows 7 model, click Show hidden icons in the task multitouch panel feature, the touch panel supports multitouch, with which you can zoom in, zoom out, scroll, or rotate on the screen with your - Lenovo ThinkPad W520 | (English) User Guide - Page 62
when the ac power adapter is connected to the computer and the battery is installed. You need to charge it in any of the following conditions: - When you purchase a new battery. - If the battery status indicator starts blinking. - If the battery has not been used for a long time. 44 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 63
power-saving modes • Screen blank. The computer display requires considerable battery power. To turn off power to the display, do as follows: 1. Press Fn+F3. A panel for selecting a power plan (in Windows XP, power scheme) appears. 2. Select Power off display (keep current power plan) (in Windows XP - Lenovo ThinkPad W520 | (English) User Guide - Page 64
tasks are displayed. 5. Click a scheduled task, and then click the Conditions tab. 6. Under Power, select the check box for Wake the computer to run this task. For Windows XP: 1. Click Start ➙ Control Panel ➙ Performance and Maintenance. 2. Click Scheduled Tasks. The scheduled tasks are displayed - Lenovo ThinkPad W520 | (English) User Guide - Page 65
it away from children. The battery pack is a consumable supply. If your battery begins to discharge too quickly, replace the battery pack with a new one of the type recommended by Lenovo. For more information on replacing the battery pack, contact your Customer Support Center. DANGER Do not drop - Lenovo ThinkPad W520 | (English) User Guide - Page 66
genuine Lenovo-made or authorized. The system will continue to boot, but may not charge unauthorized batteries. Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and provides no warranties for failures or damage arising out of their use. 48 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 67
a specific location Ethernet feature built into your computer. This feature enables you to do 1Gbps half or full duplex data transmission. To connect to a network via Ethernet wireless service carrier. Bluetooth One of a number of technologies used to create a wireless personal area network. Bluetooth - Lenovo ThinkPad W520 | (English) User Guide - Page 68
the built-in wireless networking card (the 802.11 standard) to communicate, start Access Connections. For Windows 7: To start the Access Connections wizard, see "Accessing applications in Windows 7" on page 23, and follow the instructions on the screen. For Windows Vista and Windows XP: To start the - Lenovo ThinkPad W520 | (English) User Guide - Page 69
Vista and Windows XP: To start the Access Connections wizard, click Start ➙ All Programs ➙ ThinkVantage ➙ Access Connections. Then follow the instructions on the screen. Using Bluetooth For Windows 7 and Windows Vista If your computer is equipped with the Integrated Bluetooth features, you can - Lenovo ThinkPad W520 | (English) User Guide - Page 70
standard Bluetooth features, install the software by following the instructions in "Installing the Microsoft Bluetooth software in Windows XP" on page 53. For information about how to use the Bluetooth function, do as follows: 1. Press Fn+F5 to turn on Bluetooth. 2. Click Start ➙ Control Panel - Lenovo ThinkPad W520 | (English) User Guide - Page 71
and then Help. Installing the Microsoft Bluetooth software in Windows XP If you want to use the Microsoft Bluetooth software, do as follows: First uninstall the ThinkPad Bluetooth with Enhanced Data Rate Software. 1. Turn Bluetooth power off. 2. Click Start ➙ Control Panel. 3. Click Add or Remove - Lenovo ThinkPad W520 | (English) User Guide - Page 72
you did not turn the Bluetooth power on before installing ThinkPad Bluetooth with Enhanced Data Rate Software, that is, if you skipped step 1- replace the Bluetooth driver as follows: 1. Click Start ➙ Control Panel. 2. Click Performance and Maintenance; then click System. 3. Click the Hardware tab - Lenovo ThinkPad W520 | (English) User Guide - Page 73
to the PC. To use the WiMAX feature, start Access Connections. For Windows 7: To start the Access Connections wizard, see "Accessing applications in Windows 7" on page 23, and follow the instructions on the screen. For Windows Vista and Windows XP: To start the Access Connections wizard, click - Lenovo ThinkPad W520 | (English) User Guide - Page 74
, do as follows: 1. Click the Access Connections wireless status icon in the system tray. 2. Click Power On Wireless Radio. To disable the wireless feature, do as follows: • Click the Access Connections wireless status icon in the system tray. • Click Power Off Wireless Radio. Notes: 56 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 75
on your computer. • If your computer is a Windows 7 model, to display the Access Connections status icon and the wireless status icon in the system tray, refer to the Access Connections on-line help. Using the built-in modem If your computer has a modem feature, you can send or receive data and - Lenovo ThinkPad W520 | (English) User Guide - Page 76
Service specifications of the Call Waiting function and Caller ID function, which each country or region sets independently. It has been tested support: • DTMF and pulse dialing • Detecting DTMF digits received from the phone line • Call progress monitoring • An auto-dialing feature User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 77
Table 3. Modem command list Command Description Z Reset to default configuration +FCLASS Select Active Service Class Syntax Z +FCLASS= +VCID Caller ID +VCID= +VRID Report Retrieved Caller ID +VRID= \N Operating Mode \N Values 0: Select Data Mode 1: - Lenovo ThinkPad W520 | (English) User Guide - Page 78
Set to Factory Defined &F Configuration &T Local Analog Loopback &T[] Test I Request Identification I[] Information +GMI +GMM Request Manufacturer Information Request Model Information +GMI +GMM 60 User Guide Values to the speed buffered normal mode. 4: Select LAPM error - Lenovo ThinkPad W520 | (English) User Guide - Page 79
+GCI Country of Installation +GCI= E Echo Command E[] Q Quiet Results Codes Q[] Control V Result Code Form V[] W Connect Message Control W[] Values 8-bit country code. The value is the hexadecimal. 0: Disables command - Lenovo ThinkPad W520 | (English) User Guide - Page 80
&D DTR Behavior &D[] 62 User Guide Values 0: CONNECT result an on-to off transition of DTR, the modem instructs the underlying modem to perform an orderly cleardown of the modem pending transmission to the remote modem is controlled by the +ETBM parameter; otherwise, this data is - Lenovo ThinkPad W520 | (English) User Guide - Page 81
Reporting Values 0: Disables flow control. 3: Enables RTS or CTS flow control. 4: Enables XON or XOFF flow control. 5: Included for compatibility only and CTS or RTS. 0: Disable reporting of local port rate. 1: Enable reporting of local port rate. Chapter 2. Using your computer 63 - Lenovo ThinkPad W520 | (English) User Guide - Page 82
Dial Default P A Answer A H Disconnect (Hang-Up) H[] O Return to On-Line Data O[] Mode L Speaker Volume L[] 64 User Guide Values 0 - 9: DTMF digits 0 to 9. A - D: DTMF digits A to D. L: Redial last number. P: Select pulse dialing. T: Select tone dialing - Lenovo ThinkPad W520 | (English) User Guide - Page 83
Table 3. Modem command list (continued) Command Description Syntax M Speaker Control M[] &G Select Guard Tone &G[] &P Select Pulse Dial Make or &P[] Break Ratio &V &W *B *D #UD +PCW Display Current &V Configuration and Stored Profile Store Current &W - Lenovo ThinkPad W520 | (English) User Guide - Page 84
+PMHR +PMHF +PQC Initiate Modem-on-Hold Modem-on-Hold Hook Flash Shortened Phase 1/2 control +PMHR +PMHF +PQC= Values 0: Deny modem-on-hold Request. 1: Grant Short Phase 2. 1: Enable Short Phase 1 only. 2: Not supported. 3: Disable Short Phase 1 and Short Phase 2. 66 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 85
Table 3. Modem command list (continued) Command Description Syntax +PSS Use Short Sequence +PSS= -QCPC -QCPS Force Full Startup Procedure Next Connection Enable Quick Connect Profile Save -QCPC -QCPS= Values 0: The modem decides whether or not to use the short startup - Lenovo ThinkPad W520 | (English) User Guide - Page 86
the command line, i.e., the command does not exist or is not supported. 3. A command parameter within the command line is outside the permitted instructed to wait for dial tone during dialing but none is received. When cellular phone interface is selected, indicates that cellular service User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 87
Table 4. Modem result codes (continued) Numeric Result code 19 CONNECT 115200 22 CONNECT 75TX/1200RX 23 CONNECT 1200TX/75RX 24 DELAYED 32 BLACKLISTED 33 FAX 35 DATA 40 +MRR: 300 44 +MRR: 1200/75 45 +MRR: 75/1200 46 +MRR: 1200 47 +MRR: 2400 48 +MRR: 4800 49 +MRR: 7200 - Lenovo ThinkPad W520 | (English) User Guide - Page 88
, S95 and Xn.) The modem has connected to the line with ITU-T V.23 modulation and modulation reporting is enabled. (See +MR, S95 and Xn.) 70 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 89
Table 4. Modem result codes (continued) Numeric Result code 140 +MCR: V32 141 +MCR: V32B 142 +MCR: V34 145 +MCR: V90 150 +MRR: 32000 151 +MRR: 34000 152 +MRR: 36000 153 +MRR: 38000 154 +MRR: 40000 155 +MRR: 42000 156 +MRR: 44000 157 +MRR: 46000 158 +MRR: 48000 159 +MRR: - Lenovo ThinkPad W520 | (English) User Guide - Page 90
CONNECT 41333 188 CONNECT 42667 189 CONNECT 45333 190 CONNECT 46667 191 CONNECT 49333 192 CONNECT 50667 193 CONNECT 53333 194 CONNECT 54667 72 User Guide Description The modem has connected to the line at 44000 bps and DCE speed reporting is enabled. The modem has connected to the - Lenovo ThinkPad W520 | (English) User Guide - Page 91
1. See Vn for result code selection, i.e., short form (result code) or verbose/extended (result message). 2. See Wn for extended connect message control. 3. See S95 for extended result code enabling options (which override some Wn commands). 4. See Xn for extended result code subset enabling options - Lenovo ThinkPad W520 | (English) User Guide - Page 92
255 Test Timer 0-255 Flash Dial Modifier Time (!) 0-255 Disconnect Inactivity Timer 0-255 Data Compression Control 136 (no compression) or 138 (compression) Result Code Messages Control: Bit . Units Rings Rings ASCII ASCII ASCII ASCII s s s 0.1s 0.001s 0.02s s 10ms 10s 74 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 93
Windows XP: To start the Access Connections wizard, click Start ➙ All Programs ➙ ThinkVantage ➙ Access Connections, and follow the instructions on the screen. Notes: Before you start setting up dialup connections by using Access Connections, obtain either of the following from your Internet service - Lenovo ThinkPad W520 | (English) User Guide - Page 94
support pulse dialing rather than tone dialing. To change dialing methods, refer to your Windows online help. Note: In many regions, you cannot use the built-in modem function until Lenovo of the built-in modem in a specific region, contact the Customer Support Center in that region. 76 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 95
you click OK or Apply. For Windows XP: 1. Right-click on the desktop, and click Properties. The Display Properties window opens. 2. Click the Appearance On Screen Display tab, and then click Num Lock Settings. 5. The setting window opens. 6. Follow the instructions on the screen. For Windows Vista: - Lenovo ThinkPad W520 | (English) User Guide - Page 96
click Num Lock Settings. 4. The setting window opens. 5. Follow the instructions on the screen. Connecting a projector or external display Attaching an external monitor Your computer can support a maximum video resolution of up to 2048x1536 (with an external monitor attached to the CRT connector) or - Lenovo ThinkPad W520 | (English) User Guide - Page 97
open an MPEG file to play. • If you are attaching an external monitor that supports only VGA mode (640x480 resolution), do not view output on both the computer display and the external monitor. Doing so would cause the external monitor screen to be scrambled and the output not to be displayed; in - Lenovo ThinkPad W520 | (English) User Guide - Page 98
, stop the installation of this driver and use the driver shipped with your monitor. 15. After updating the driver, click Close. 16. Set Resolution and Colors in the Display Settings window. 17. Click OK. For Windows XP: 1. Connect the external monitor to the monitor connector, and then connect the - Lenovo ThinkPad W520 | (English) User Guide - Page 99
this driver and use the driver shipped with your monitor. 17. After updating the driver, click OK to close the Properties window. 18. Set Colors and Screen area in the Display Properties window. 19. Click OK. Considerations for attaching an external monitor • When installing an operating system, you - Lenovo ThinkPad W520 | (English) User Guide - Page 100
digital display interface for connection to various external devices, such as CRT monitors, projectors, or even HDTV. This compact connector enables a plug-and-play setup and supports adaptors that can plug into DVI, VGA, or HDMI ports. Note: As for ThinkPad W520 models, the CRT connector does not - Lenovo ThinkPad W520 | (English) User Guide - Page 101
: For Windows 7: 1. Connect the external monitor to the monitor connector; then connect the monitor to an electrical outlet. 2. Turn on the external monitor. 3. Press Fn+F7, then select Extend. To change the resolution for each monitor, do as follows: 1. Right-click on the desktop, and click Screen - Lenovo ThinkPad W520 | (English) User Guide - Page 102
OK to apply the changes. Using the NVIDIA Optimus Graphics feature Some ThinkPad notebooks support NVIDIA Optimus Graphics. NVIDIA Optimus Graphics enables a dynamic switch, that is, a switch with no need to restart your computer between High Performance and Energy Saving Graphics. 84 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 103
Microsoft ICM, refer to the manuals provided with the Windows operating system. Note: The color profile for ThinkPad LCD has been pre-installed in your computer already. If you need to install a different color profile, see "Installing ThinkPad Monitor File for Windows 2000/XP/Vista/7" on page 199 - Lenovo ThinkPad W520 | (English) User Guide - Page 104
Headphone function supported Headphone function supported Conventional microphone Not supported Not supported Microphone jack of the docking station Microphone function not supported Not supported Not supported Microphone function supported Beam Forming feature A built-in dual array digital - Lenovo ThinkPad W520 | (English) User Guide - Page 105
camera You can adjust the quality of the video output of your camera by changing the settings for image quality and frame rate in the camera property window feature Because your computer can To illuminate the keyboard by turning : Your computer support only the MultiBurner driver. MultiBurner drive - Lenovo ThinkPad W520 | (English) User Guide - Page 106
SDHC card • SDXC card • MultiMediaCard (MMC) Notes: • Your computer does not support the CPRM feature for the SD card. • When transferring data to or from a flash media card card is not Plug and Play, do the following: • For Windows 7: 1. Open Control Panel. 2. Click Hardware and Sound. 88 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 107
confirmation. 4. From the Action menu, select Add legacy hardware. The Add Hardware Wizard starts. 5. Follow the instructions on the screen. • For Windows Vista and Windows XP: - Open Control Panel and switch to Classic view. - Double-click the Add Hardware icon. The Add Hardware Wizard starts - Lenovo ThinkPad W520 | (English) User Guide - Page 108
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to good posture, good lighting and proper seating. By keeping these considerations in mind, you can improve performance and achieve greater comfort. Lenovo is committed to providing the latest information and technology to our customers with disabilities. Refer to our accessibility information which - Lenovo ThinkPad W520 | (English) User Guide - Page 110
of these options: http://www.lenovo.com/accessories/services/index.html. Explore your options for docking solutions and external products that can provide the adjustability and features that you want. ThinkPad features that promote comfort: There are easy to use ThinkPad features that can help make - Lenovo ThinkPad W520 | (English) User Guide - Page 111
Center. For Windows XP: 1. Click Start, and then click Control Panel. 2. Click Accessibility Options. This help system supports the accessibility features provided by your Windows operating system, screen readers designed to operate in the Windows environment, and Windows keyboard navigation. For - Lenovo ThinkPad W520 | (English) User Guide - Page 112
Here is a checklist of things to consider packing when you are going to be away from the office: Travel Essentials • ThinkPad ac power adapter • External mouse, if you are accustomed to using one • Ethernet cable • Standard phone cable and modular jack (RJ-11) • Extra battery, charged 94 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 113
these items • An ac power adapter for the country that you are traveling to • An adapter to connect to a phone line in that country Other items you may wish to consider • ThinkPad ac/dc Combo Adapter • External storage device • Phone line splitter, in case you need to dial manually or use your modem - Lenovo ThinkPad W520 | (English) User Guide - Page 114
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instructions shipped with the mechanical lock. Note: You are responsible for evaluating, selecting, and implementing the locking devices and security features. Lenovo other possible users know the proper passwords in order to access your computer or your data. If this icon appears, enter Power-on - Lenovo ThinkPad W520 | (English) User Guide - Page 116
of a power-on password in the ThinkPad Setup menu. For details, refer to "Security menu" on page 203. 9. Press Enter once to move to the next line. Retype the password you just entered to verify it. 10. Commit your password to memory and press Enter. A Setup Notice window is displayed. 98 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 117
administrator can remove the user hard disk password. Setting a hard disk password 1. Print these instructions. 2. Save all open files, and exit all applications. 3. Turn your computer off and then on again. 4. When the logo screen is displayed, press F1. The ThinkPad Setup opens. 5. Select Security - Lenovo ThinkPad W520 | (English) User Guide - Page 118
hard disk. You must take your computer to a Lenovo reseller or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service. 19. Press F10 to exit from the Setup Notice window. The next time you turn on your computer - Lenovo ThinkPad W520 | (English) User Guide - Page 119
is displayed. Press F10 to exit from the Setup Notice window. Both the user and master hard disk passwords will be removed. Supervisor password The supervisor password protects the system information stored in the ThinkPad Setup. Without it, no one can change the configuration of the computer. It - Lenovo ThinkPad W520 | (English) User Guide - Page 120
take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service. 12. Press F10 to exit from the Setup Notice window. The next time you open the ThinkPad Setup, you will be - Lenovo ThinkPad W520 | (English) User Guide - Page 121
feature of Windows 7 and Windows Vista. It is supported in Ultimate and Enterprise editions of Windows 7 and Windows Vista. It can help you protect the operating system and data stored in your computer data, even if your computer is lost or stolen. BitLocker works by encrypting all user and system - Lenovo ThinkPad W520 | (English) User Guide - Page 122
Control Panel ➙ Security ➙ BitLocker Drive Encryption. For details about Windows BitLocker Drive Encryption, go to the Help and Support for Windows 7 or Windows Vista, or search for "Microsoft Windows BitLocker Drive Encryption Step-by-Step Guide logo screen is displayed, press F1. The ThinkPad Setup - Lenovo ThinkPad W520 | (English) User Guide - Page 123
have to open the Client Security Solution, and follow the instructions on the screen. Note: If your computer is a Windows 7 model, Client Security Solution is not preinstalled on your system. To configure the security chip, you need to download the latest version of Client Security Solution from the - Lenovo ThinkPad W520 | (English) User Guide - Page 124
of the fingerprint, on the small circle above the reader. Make sure that the entire top joint of the finger is on the reader. 106 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 125
reader, for example, if you injure that finger, you cannot start the computer or change the password.If you forget your power-on password, you must take your computer to a Lenovo authorized servicer or a marketing representative to have the password canceled. If you forget your hard disk password - Lenovo ThinkPad W520 | (English) User Guide - Page 126
instructions. To configure the fingerprint reader, you must turn your computer off and then on again. 2. Save all open files, and exit all applications. 3. Turn your computer off and then on again. 4. When the logo screen is displayed, press F1. The ThinkPad Confirmation window, select User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 127
is disabled under an operating system such as Windows. The data is still service (pay service) specifically developed for the purpose. For disposing of data on the hard disk drive, Lenovo provides the Secure Data Disposal tool. To download the tool, go to the Lenovo Web site at http://support.lenovo - Lenovo ThinkPad W520 | (English) User Guide - Page 128
of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates. For more information about how to use your antivirus software, refer to the help system of your antivirus software. 110 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 129
solutions provided by Lenovo. This chapter applications and device drivers" on page 116 • "Solving recovery problems" on page 117 problem. Some methods vary depending on the type of your operating system. Windows XP and Windows Vista), 4.3 or later (for Windows 7) • Symantec Norton Ghost version 15 - Lenovo ThinkPad W520 | (English) User Guide - Page 130
replaced by the factory default settings. During the restore process, you will be given the option to save one or more files currently on the hard disk drive to other media before the data is deleted. To use Product Recovery discs on the Windows XP operating system, do the following: 112 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 131
computer • On an attached external USB hard disk drive • instructions on the screen to complete the backup operation. • To perform a backup operation using the Rescue and Recovery program on the Windows Vista operating system or the Windows XP operating system, do the following: 1. From the Windows - Lenovo ThinkPad W520 | (English) User Guide - Page 132
instructions on the screen to complete the recovery operation. • To perform a recovery operation using the Rescue and Recovery program on the Windows Vista operating system or the Windows XP operating system, do the following: 1. From the Windows see a logo screen, release the F11 key. 114 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 133
hard disk drive. 5. Click OK and follow the instructions on the screen to create a rescue medium. • To create a rescue medium on the Windows Vista operating system or the Windows XP operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ ThinkVantage ➙ Create - Lenovo ThinkPad W520 | (English) User Guide - Page 134
reinstall device drivers, you are changing the current configuration of your computer. Reinstall device drivers only when it is necessary to correct a problem with your computer. To reinstall a device driver for a factory-installed device, do the following: 1. Turn on your computer. 116 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 135
file, and follow the instructions on the screen. Attention: If you need updated device drivers, do not download them from the Windows Update Web site. Obtain them from Lenovo. For more information, see "Making sure device drivers are current" on page 222. Solving recovery problems If you are unable - Lenovo ThinkPad W520 | (English) User Guide - Page 136
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part on it. • Do not place the part on the computer cover or other metal surface. Replacing the battery Before you start, print these instructions. This system does not support batteries that are not genuine Lenovo-made or authorized. The system will continue to boot, but may not charge unauthorized - Lenovo ThinkPad W520 | (English) User Guide - Page 138
or flame to "vent" from the battery pack or coin cell. To replace the battery, follow the procedures below. Replacing the battery installed in the battery space of your computer 1. Turn off the computer, or enter hibernation mode. Then disconnect the ac power adapter and all cables from the computer - Lenovo ThinkPad W520 | (English) User Guide - Page 139
position. 6. Turn the computer over again. Connect the ac power adapter and the cables to the computer. Using the Extended Life Battery For longer battery life an Extended Life Battery is available as an option. You can attach it to the docking connector of your computer as follows. 1. Turn off the - Lenovo ThinkPad W520 | (English) User Guide - Page 140
power adapter and the cables to the computer. To remove the Extended Life Battery, do the following: 1. Turn off the computer, or enter hibernation mode. Then disconnect the ac power adapter and all cables from the computer. 2. Close the computer display, and turn the computer over. 122 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 141
3. Unlock the battery latch. 4. Press the latch as shown in the illustration below and detach the battery. 5. Turn the computer over again. Connect the ac power adapter and the cables to the computer. Chapter 6. Replacing devices 123 - Lenovo ThinkPad W520 | (English) User Guide - Page 142
computer over. 3. Remove the battery. For details, refer to the instructions in "Replacing the battery" on page 119. 4. Remove the keyboard. For details, refer to the instructions in "Replacing the keyboard" on page 130. 5. Detach the connector (1). Then remove the backup battery (2). 124 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 143
connector(2). 2. Reinstall the keyboard. For details, refer to the instructions in "Replacing the keyboard" on page 130. 3. Reinstall the battery. For details, refer to the instructions in "Replacing the battery" on page 119. 4. Turn the computer over again. Connect the ac power adapter and cables - Lenovo ThinkPad W520 | (English) User Guide - Page 144
start, print these instructions. You can replace the hard disk drive with a new one which can be purchased from your Lenovo reseller or a marketing representative. To replace the hard disk drive, read the following prerequisites. Note: Replace the hard disk drive only if you upgrade it or have it - Lenovo ThinkPad W520 | (English) User Guide - Page 145
5. Remove the hard disk drive by pulling out the tab. 6. Detach the side rubber rails from the hard disk drive. 7. Attach the side rubber rails to a new hard disk drive. Chapter 6. Replacing devices 127 - Lenovo ThinkPad W520 | (English) User Guide - Page 146
8. Insert the hard disk drive into the slot. 9. Slide the hard disk drive firmly into place. 10. Reinstall the cover of the slot (1), and tighten the screw (2). 11. Reinstall the battery. For details, refer to the instructions in "Replacing the battery" on page 119. 128 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 147
12. Turn the computer over again. Connect the ac power adapter and the cables to the computer. Chapter 6. Replacing devices 129 - Lenovo ThinkPad W520 | (English) User Guide - Page 148
replace the keyboard, do as follows. Removing the keyboard 1. Turn off the computer; then disconnect the ac power battery. For details, refer to the instructions in "Replacing the battery" on page 119. 4. Loosen the two screws on the memory slot cover (1), then remove the cover (2). 130 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 149
5. Remove two screws that secure the keyboard. 6. Turn the computer over and open the display. 7. Push hard in the direction shown by the arrows (1) in the drawing to unlatch the front side of the keyboard. The keyboard will open up slightly (2). Chapter 6. Replacing devices 131 - Lenovo ThinkPad W520 | (English) User Guide - Page 150
8. Carefully lift the keyboard until you can see how it's connected. Hold the keyboard above the computer, and then detach the connector (1). Now the keyboard has been removed (2). Installing the keyboard 1. Attach the connector. 132 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 151
2. Insert the keyboard. Make sure that the rear edges of the keyboard are under the frame as shown by the arrows. 3. Slide the keyboard as shown by the arrows. 4. Close the computer display, and turn the computer over. Reinstall the two screws. Chapter 6. Replacing devices 133 - Lenovo ThinkPad W520 | (English) User Guide - Page 152
in place (1), close the cover (2), and then tighten the two screws (3). 6. Reinstall the battery. For details, refer to the instructions in "Replacing the battery" on page 119. 7. Turn the computer over again. Connect the ac power adapter and cables to the computer; then turn it on. 134 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 153
object. This action reduces any static electricity from your body. The static electricity could damage the SO-DIMM. Replacing memory (T520 and T520i) Before you start, print these instructions. Increasing memory capacity is an effective way to make programs run faster. You can increase the amount of - Lenovo ThinkPad W520 | (English) User Guide - Page 154
cover (1), and then remove the cover (2). If an SO-DIMM is already in the memory slot, remove it to make room for the new one by pressing out on the latches on both edges of the of the SO-DIMM you are installing. Attention: To avoid damaging the SO-DIMM, do not touch its contact edge. 136 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 155
the cables. Replacing memory in the slot under the keyboard 1. Turn off the computer; then disconnect the ac power adapter and all cables from the computer. 2. Close the computer display, and turn it over. 3. Remove the battery. For details, refer to the instructions in "Replacing the battery" on - Lenovo ThinkPad W520 | (English) User Guide - Page 156
, refer to the instructions in "Replacing the keyboard" on page 130. 5. If an SO-DIMM is already in the memory slot, remove it in firmly (2). Note: If you install a memory module in only one of the two memory slots, install it in the slot under the keyboard. 8. Pivot the SO-DIMM downward until it - Lenovo ThinkPad W520 | (English) User Guide - Page 157
. 2. When the logo screen is displayed, press F1. The ThinkPad Setup opens. The "Installed memory" item shows the total amount of memory installed in your computer. Increasing or replacing memory (W520) Before you start, print these instructions. Note: If your computer is a dual-core processor model - Lenovo ThinkPad W520 | (English) User Guide - Page 158
supported by your computer, the computer may beep, and the system may not start or may not work properly. You can purchase the appropriate memory option from your Lenovo reseller or a marketing representative. Increasing memory Your computer has four memory slots: two slots under the keyboard and - Lenovo ThinkPad W520 | (English) User Guide - Page 159
press it in firmly. Pivot the SO-DIMM downward (2) until it snaps into place. Note: If both slots are empty: be sure to install the memory module in the slot on which "SLOT-0" is printed. Note: Your computer may look slightly different from what this illustration shows. 6. Make sure that the - Lenovo ThinkPad W520 | (English) User Guide - Page 160
, refer to the instructions in "Replacing the keyboard" on page 130. There are two slots under the keyboard of your computer, one above the other. If the lower memory slot is empty, proceed to step 5. If both slots are taken, refer to the ThinkPad Web site http://www.lenovo.com/ for more information - Lenovo ThinkPad W520 | (English) User Guide - Page 161
in the slot and cannot be moved easily. 9. Reinstall the keyboard. For details, refer to the instructions in "Replacing the keyboard" on page 130. 10. Put the battery back in place (for details, refer to the instructions in "Replacing the battery" on page 119), turn the computer over again, and - Lenovo ThinkPad W520 | (English) User Guide - Page 162
, refer to the instructions in "Replacing the battery" on page 119. 4. Loosen the two screws on the memory slot cover (1); then remove the cover (2). 5. Remove the SO-DIMM by pressing out on the latches on both edges of the socket at the same time. Be sure to save it for future use. 144 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 163
place (1), close the cover (2), and tighten the two screws (3). 9. Put the battery back in place (for more details, refer to "Replacing the battery" on page 119), turn the computer over again, and reconnect the cables. Replacing memory in the slot under the keyboard Chapter 6. Replacing devices 145 - Lenovo ThinkPad W520 | (English) User Guide - Page 164
power adapter and all cables from the computer. 2. Close the computer display, and turn it over. 3. Remove the battery. For details, refer to the instructions in "Replacing the battery" on page 119. 4. Remove the keyboard. For details, refer to the instructions in "Replacing the keyboard replace the - Lenovo ThinkPad W520 | (English) User Guide - Page 165
details, refer to the instructions in "Replacing the keyboard" on page 130. 10. Put the battery back in place (for details, refer to the instructions in "Replacing the battery" on page 119), turn the computer over again, and reconnect the cables. Checking the total amount of memory installed in your - Lenovo ThinkPad W520 | (English) User Guide - Page 166
procedures. 2. Close the computer display, and turn the computer over. 3. Remove the battery. For details, refer to the instructions in "Replacing the battery" on page 119. 4. Remove the keyboard. For details, refer to the instructions in "Replacing the keyboard" on page 130. 148 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 167
5. Remove the screw (1). The card pops up (2). 6. Remove the card. Chapter 6. Replacing devices 149 - Lenovo ThinkPad W520 | (English) User Guide - Page 168
, refer to the instructions in "Replacing the keyboard" on page 130. 10. Reinstall the battery. For details, refer to the instructions in "Replacing the battery" on page 119. 11. Turn the computer over again. Connect the ac power adapter and cables to the computer; then turn it on. 150 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 169
the following procedures. 2. Close the computer display, and turn the computer over. 3. Remove the battery. For details, refer to the instructions in "Replacing the battery" on page 119. 4. Remove the keyboard. For details, refer to the instructions in "Replacing the keyboard" on page 130. Chapter - Lenovo ThinkPad W520 | (English) User Guide - Page 170
included, disconnect the cables by picking up the connectors with your fingers and gently unplugging them. 6. Remove the two screws (1). The card pops up (2). 152 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 171
7. Remove the card. 8. Align the contact edge of the new PCI Express Mini Card with the corresponding socket contact of the computer. Chapter 6. Replacing devices 153 - Lenovo ThinkPad W520 | (English) User Guide - Page 172
Note: If the new PCI Express Mini Card has two connectors, as in the next drawing, put the white cable in the cable protection tube. 9. Pivot the card until you can snap it into place by pressing the upper side of the connectors (1), and secure the card with the two screws (2). 154 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 173
be lower. 11. Reinstall the keyboard. For details, refer to the instructions in "Replacing the keyboard" on page 130. 12. Reinstall the battery. For details, refer to the instructions in "Replacing the battery" on page 119. 13. Turn the computer over again. Connect the ac power adapter and cables to - Lenovo ThinkPad W520 | (English) User Guide - Page 174
included, disconnect the cables by picking up the connectors with your fingers and gently unplugging them. 6. Remove the two screws (1). The card pops up (2). 156 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 175
7. Remove the card. 8. Align the contact edge of the new PCI Express Mini Card with the corresponding socket contact of the computer. Chapter 6. Replacing devices 157 - Lenovo ThinkPad W520 | (English) User Guide - Page 176
Note: If the new PCI Express Mini Card has two connectors, as in the next drawing, put the white cable in the cable protection tube. 9. Pivot the card until you can snap it into place by pressing the upper side of the connectors (1), and secure the card with the two screws (2). 158 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 177
TR2". 11. Reinstall the keyboard. For details, refer to the instructions in "Replacing the keyboard" on page 130. 12. Reinstall the battery. For details, refer to the instructions in "Replacing the battery" on page 119. 13. Turn the computer over again. Connect the ac power adapter and cables to the - Lenovo ThinkPad W520 | (English) User Guide - Page 178
the PCI Express Mini Card for wireless WAN connection Before you start, print these instructions. Some ThinkPad models have a PCI Express Mini Card slot for connection to a wireless WAN. To replace the PCI Express Mini Card with a new one, read the following prerequisites. Prerequisites for - Lenovo ThinkPad W520 | (English) User Guide - Page 179
6. Remove the two screws (1). The card pops up (2). 7. Remove the card. Chapter 6. Replacing devices 161 - Lenovo ThinkPad W520 | (English) User Guide - Page 180
can also replace the PCI Express Mini Card for Wireless WAN with an mSATA solid state drive. • To install a new mSATA solid state drive, refer to "Installing and replacing the mSATA Note: Depending on the system configuration of your computer, the card may have only one connector. 162 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 181
Card. 11. Reinstall the keyboard. For details, refer to the instructions in "Replacing the keyboard" on page 130. 12. Reinstall the battery. For details, refer to the instructions in "Replacing the battery" on page 119. 13. Turn the computer over again. Connect the ac power adapter and cables to the - Lenovo ThinkPad W520 | (English) User Guide - Page 182
do as follows. 1. Turn off the computer; then disconnect the ac power adapter and all cables from the computer. 2. Close the computer display, and turn it over. 3. Remove the battery. For details, refer to the instructions in "Replacing the battery" on page 119. 4. Find the SIM card slot inside the - Lenovo ThinkPad W520 | (English) User Guide - Page 183
the SIM card firmly into the slot. Note: Make sure that you insert the SIM card all the way into the slot. 6. Put the battery back in place (for more details, refer to "Replacing the battery" on page 119), turn the computer over again, and reconnect the cables. Chapter 6. Replacing devices 165 - Lenovo ThinkPad W520 | (English) User Guide - Page 184
cables from the computer. 2. Close the computer display, and turn the computer over. 3. Remove the battery. For details, refer to the instructions in "Replacing the battery" on page 119. 4. Loosen the screw that secures the cover of the slot (1), and then remove the cover itself (2). 166 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 185
5. Remove the solid state drive by pulling out the tab. 6. Detach the side spacer rails from the solid state drive. 7. Attach the side spacer rails to a new solid state drive. Chapter 6. Replacing devices 167 - Lenovo ThinkPad W520 | (English) User Guide - Page 186
8. Insert the solid state drive into the slot. 9. Slide the solid state drive firmly into place. 10. Reinstall the cover of the slot (1), and tighten the screw (2). 11. Reinstall the battery. For details, refer to the instructions in "Replacing the battery" on page 119. 168 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 187
12. Turn the computer over again. Connect the ac power adapter and the cables to the computer. Chapter 6. Replacing devices 169 - Lenovo ThinkPad W520 | (English) User Guide - Page 188
Before you start, print these instructions. To replace the Ultrabay device, do the following. 1. Turn off the computer; then disconnect the ac power adapter and all cables from device (3). 3. Insert the replaceable device into the bay; then press the device firmly into the connector. 170 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 189
the capabilities of your computer, Lenovo has a number of hardware accessories and upgrades to meet your needs. Options include memory, storage, modems, networking adapters, docking stations and port replicators, batteries, power adapters, printers, scanners, keyboards, mice, and more. You can - Lenovo ThinkPad W520 | (English) User Guide - Page 190
position, slide the bay eject latch (2) to the left, then pull out the Ultrabay device (3). 3. Insert the replaceable device into the bay; then press the device firmly into the connector. Note: If a hard disk password is set in sleep (standby) mode, you can do a warm swap as follows: 172 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 191
eject latch (2) to the left, then pull out the Ultrabay device (3). Note: The computer returns from sleep (standby) mode and the pop-up window appears; then the computer automatically goes into sleep (standby) mode again. The bay status indicator (1) turns off. Chapter 7. Enhancing your computer 173 - Lenovo ThinkPad W520 | (English) User Guide - Page 192
having it repaired. Frequent replacement of the hard disk drive might damage the drive and bay. 1. Remove the hard disk drive from your computer. To remove the drive, refer to the instructions given in "Replacing the hard disk drive" on page 126. 2. Open the hard disk drive stopper. 174 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 193
3. Insert the hard disk drive with the label facing upward as shown: Note: If your hard disk drive has a strap, be sure not to leave it under the drive. 4. Connect the hard disk drive to its connector. Chapter 7. Enhancing your computer 175 - Lenovo ThinkPad W520 | (English) User Guide - Page 194
ThinkPad Serial Hard Drive Bay Adapter III designed specifically for use with your computer. • The ThinkPad Serial Hard Drive Bay Adapter III supports , refer to "Replacing the device" on power switch to return to normal operation. The hard disk password icon appears at the upper left of the screen - Lenovo ThinkPad W520 | (English) User Guide - Page 195
Plus Series 3 (170 W)" on page 185 • "Detaching a ThinkPad Port Replicator Series 3, ThinkPad Mini Dock Series 3, ThinkPad Mini Dock Plus Series 3, or ThinkPad Mini Dock Plus Series 3 (170 W)" on page 188 • "Security feature" on page 190 • "Using the system lock key" on page 192 Chapter 7. Enhancing - Lenovo ThinkPad W520 | (English) User Guide - Page 196
ThinkPad Port Replicator Series 3 1 The power switch turns the computer on and off. 2 The eject button releases the computer from the ThinkPad Port Replicator Series 3 when pressed. 3 The sliding adjuster is a guide used to align the docking connector on your computer as you attach the ThinkPad Port - Lenovo ThinkPad W520 | (English) User Guide - Page 197
releases the computer from the ThinkPad Mini Dock Series 3 when pressed. 5 The sliding adjuster is a guide used to align the docking connector on your computer as you attach the ThinkPad Mini Dock Series 3. 6 The docking connector is where you attach your computer. 7 The system lock key is for - Lenovo ThinkPad W520 | (English) User Guide - Page 198
ThinkPad Mini Dock Plus Series 3 or the ThinkPad Mini Dock Plus Series 3 (170 W). 6 The docking connector is where you attach your computer. 7 The system lock key is for locking the eject button. 8 The microphone jack, a jack 1/8 inch (3.5 mm) in diameter, is for connecting an external microphone - Lenovo ThinkPad W520 | (English) User Guide - Page 199
and use an Ethernet connector, use the Ethernet connector on the ThinkPad Port Replicator Series 3, not the one on the computer. 3 The Universal Serial Bus connectors are for connecting USB 1.1 and USB 2.0 devices. 4 The external monitor connector is for connecting an external monitor. Note: If you - Lenovo ThinkPad W520 | (English) User Guide - Page 200
monitor connector, use the external monitor connector on the ThinkPad Mini Dock Series 3, not the one on the computer. 9 When you attach a mechanical lock to the security keyhole, the eject button is locked so that the computer cannot be removed from the ThinkPad Mini Dock Series 3. 182 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 201
is for connecting the ac power adapter. Note: For ThinkPad Mini Dock Plus Series 3 (170 W), use the ac power adapter shipped with your computer. 8 The eSATA is for connecting an eSATA device. 9 The external monitor connector is for connecting an external monitor. Chapter 7. Enhancing your computer - Lenovo ThinkPad W520 | (English) User Guide - Page 202
Note: If you attach your computer to the ThinkPad Mini Dock Plus Series 3 or the ThinkPad Mini Dock Plus Series 3 (170 W) and use an external monitor connector, use the external monitor connector on the ThinkPad Mini Dock Plus Series 3 or the ThinkPad Mini Dock Plus Series 3 (170 W), not the one on - Lenovo ThinkPad W520 | (English) User Guide - Page 203
eSATA connector. Also make sure that any connection to an Ethernet port has ended. • Before you attach your computer to a ThinkPad Mini Dock Series 3, a ThinkPad Mini Dock Plus Series 3, or a ThinkPad Mini Dock Plus Series 3 (170 W), make sure that the system lock key is in place and in the unlocked - Lenovo ThinkPad W520 | (English) User Guide - Page 204
Series 3, the ThinkPad Mini Dock Plus Series 3, or the ThinkPad Mini Dock Plus Series 3 (170 W), your computer is not properly connected to the dock. Check the ac power adapter of the dock, or disconnect and re-attach the ac power adapter. Then attach your computer to the dock. Notes: 186 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 205
but do not connect the ac power adapter of that attachment to the power jack, your computer goes into battery mode. • If your computer and the ThinkPad Port Replicator Series 3, the ThinkPad Mini Dock Series 3, the ThinkPad Mini Dock Plus Series 3, or the ThinkPad Mini Dock Plus Series 3 (170 W) are - Lenovo ThinkPad W520 | (English) User Guide - Page 206
connection to an Ethernet port has been ended. • The devices connected to an eSATA port are not in use (ThinkPad Mini Dock Plus Series 3 and ThinkPad Mini Dock Plus Series 3 (170 W)). 2. Make sure that the system lock key of the ThinkPad Mini Dock Series 3, the ThinkPad Mini Dock Plus Series 3, or - Lenovo ThinkPad W520 | (English) User Guide - Page 207
are connected to the USB connector. Also make sure that any Ethernet connection is stopped. • Make sure that the battery pack is fully charged. 1. Make sure that all ejectable devices connected to the ThinkPad Port Replicator Series 3 are stopped. 2. Press the eject button (1) until the computer - Lenovo ThinkPad W520 | (English) User Guide - Page 208
and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of any locking device or security features. Attach a mechanical lock to the ThinkPad Mini Dock Plus Series 3 or the ThinkPad Mini Dock Plus Series 3 (170 W) as follows: 190 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 209
Attach a mechanical lock to the ThinkPad Mini Dock Series 3 as follows: Attach a mechanical lock to the ThinkPad Port Replicator Series 3 as follows: Chapter 7. Enhancing your computer 191 - Lenovo ThinkPad W520 | (English) User Guide - Page 210
the key is in the locked position, the eject button of the ThinkPad Mini Dock Series 3, the ThinkPad Mini Dock Plus Series 3, or the ThinkPad Mini Dock Plus Series 3 (170 W) is locked, and you cannot remove your computer. The key lock indicator lights when the eject button is locked. 192 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 211
. Go to the section for the operating system you are using: - "Windows 7" on page 194 - "Windows Vista" on page 195 - "Windows XP" on page 196 Notes: If your computer is a Windows Vista SP2 or Windows 7 model, - 32-bit versions of Windows do not support UEFI BIOS features. Only 64-bit versions of - Lenovo ThinkPad W520 | (English) User Guide - Page 212
, and follow the instructions on the screen. 7. Restore C:\SWTOOLS from the backup copy you made before starting the installation. 8. Install the Intel Chipset Support for Windows 2000/XP/Vista/7. To do this, run infinst_autol.exe in C:\SWTOOLS\DRIVERS\INTELINF. 9. Install device drivers. They are - Lenovo ThinkPad W520 | (English) User Guide - Page 213
using the Windows Vista Service Pack 2 Installation CD or download it from either Microsoft Download Center or Microsoft Windows update Web site. 8. Restore C:\SWTOOLS from the backup copy you made before starting the installation. 9. Install the Intel Chipset Support for Windows 2000/XP/Vista/7. To - Lenovo ThinkPad W520 | (English) User Guide - Page 214
start, print these instructions. Note: Your computer supports Windows XP with Service Pack 3. Before you install the Windows XP Service Pack 3, make sure you install the Windows XP Service Pack 2 first. You must install Intel Rapid Storage Technology Driver before installing the operating system. To - Lenovo ThinkPad W520 | (English) User Guide - Page 215
Intel Chipset Support for Windows 2000/XP/Vista/7.. To do this, run infinst_autol.exe in C:\SWTOOLS\DRIVERS\INTELINF. 20. Apply the PCMCIA Power Policy Registry Patch. To do this, go to C:\SWTOOLS\OSFIXES\PCMCIAPW\, double-click install.bat. Then follow the instructions that appear on the screen. 21 - Lenovo ThinkPad W520 | (English) User Guide - Page 216
the Windows XP Service Pack 3 using the Windows XP Service Pack 3 Installation CD or download it from either Microsoft Download Center or Microsoft Windows update Web site. 11. Visit the Lenovo Web site at: http://www.lenovo.com/ThinkPadDrivers 12. Download Intel Rapid Storage Technology Driver from - Lenovo ThinkPad W520 | (English) User Guide - Page 217
ThinkPad Monitor File for Windows 2000/XP/Vista/7" on page 199. Installing the driver for 4-in-1 media card reader To use the 4-in-1 media card reader, you need to download and install the Ricoh Multi Card Reader Driver for Windows 7/Vista and Windows XP x86/x64. To download it, go to Lenovo - Lenovo ThinkPad W520 | (English) User Guide - Page 218
has finished installing. Click Close. 14. Click Close for Display Properties. 15. Click OK in the Monitor tab. 16. Click OK and close the Display Settings window. For Windows XP 1. Right-click on the desktop and select Properties from the pop up menu. 2. Select the Settings tab. 200 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 219
time for Windows Update connection, and then click Next. 9. Select Install from a list or specific location (Advanced). 10. Click Next. 11. Select Don't search, I will choose the driver to install. 12. Click Next. 13. Click Have Disk. 14. Click Browse. 15. Specify "C:\SWTOOLS\DRIVERS\MONITOR" as - Lenovo ThinkPad W520 | (English) User Guide - Page 220
the ThinkPad Power: Set power management related functions. • Beep and Alarm: Enable or disable the audio related functions. • Serial ATA (SATA): Specify the settings for the hard disk drive. • CPU: Specify the settings for the CPU. • Intel AMT: Set the Intel® AMT related functions. 202 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 221
ThinkPad Setup menu. The following submenu is displayed: • System Date • System BIOS update. • Memory Protection: Specify the settings for the Data Execution Prevention feature. • Virtualization: Enable or disable the settings for Intel Virtualization Technology and Intel VT-d Feature. • I/O Port - Lenovo ThinkPad W520 | (English) User Guide - Page 222
, you can manage your power-on password, supervisor password, and your hard disk passwords by the management server. By default, this is set to Enabled. Lock UEFI BIOS Settings enable or disable the function that protects items in the ThinkPad Setup from being changed by a user who does not have the - Lenovo ThinkPad W520 | (English) User Guide - Page 223
screen, press F12. 3. Select the device you want to start first from the Boot menu. Note: The Boot menu will be shown when the system that cannot boot from any devices or operating system in the Startup menu of the ThinkPad Setup: • UEFI/Legacy Boot: Select system boot capability. • UEFI/Legacy Boot - Lenovo ThinkPad W520 | (English) User Guide - Page 224
menu of the ThinkPad Setup. Note: Some items are displayed on the menu only if the computer supports the corresponding features. Notes: • only • AC and Battery Ethernet LAN Option ROM • Disabled • Enabled Comments Enable the system to Power on when the Ethernet controller receives a magic packet. - Lenovo ThinkPad W520 | (English) User Guide - Page 225
• Enabled Comments Enable or disable boot support for USB diskette, USB memory key, and USB optical drive. If you select "Enabled", the external USB devices can be charged via USB ports even when the system is in low power mode (standby, hibernate, or power-off). If you select "Enabled", the - Lenovo ThinkPad W520 | (English) User Guide - Page 226
. If you select "Automatic", NumLock is enabled when full size keyboard is attached. If you select "On", NumLock is always enabled. If you select "Off", NumLock is always disabled. Note: Power-On NumLock will be displayed if you select "Synchronized" at the ThinkPad NumLock. 208 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 227
should only be selected if you are using a Windows 7 model. • Disabled • Enabled System BIOS automatically switches Graphics device setting to NVIDIA Optimus mode if the OS supports the feature, and to Discrete Graphics if the OS does not support it. • Disabled • Enabled Select the mode of Intel - Lenovo ThinkPad W520 | (English) User Guide - Page 228
Performance • Normal • Silent • Disabled • Enabled PCI Express Power Management • Disabled • Enabled Power On with AC Attach • Disabled • Enabled Beep and Alarm Power Control Beep • Disabled • Enabled 210 User Guide Low Battery Alarm Password Beep • Disabled • Enabled • Disabled • Enabled - Lenovo ThinkPad W520 | (English) User Guide - Page 229
serial SATA controller operates in compatibility mode. Enable or disable additional execution core units within a CPU. Note: If you are using a computer with a single-core processor, this item does not appear. Note: For Core Multi-Processing, refer to the instructions in "Installing Windows XP" on - Lenovo ThinkPad W520 | (English) User Guide - Page 230
External ➙ Internal • Internal Only Security Mode • Normal • High Password Authentication • Disabled • Enabled Reset Fingerprint Data • Enter 212 User Guide Comments reset settings to the factory state (ex. Power-on security, LEDs, etc.) As a result, any power-on security features previously - Lenovo ThinkPad W520 | (English) User Guide - Page 231
Clear Security Chip • Enter Intel TXT Feature UEFI BIOS Update Option Flash BIOS Updating by End-Users • Disabled • Enabled • Disabled • the following Security Reporting Options. • BIOS ROM String Reporting: BIOS text string • ESCD Reporting: Extended system configuration data • CMOS Reporting: - Lenovo ThinkPad W520 | (English) User Guide - Page 232
Menu item Submenu item Memory Protection Execution Prevention Selection • Disabled • Enabled Virtualization Intel Virtualization Technology • Disabled • Enabled I/O Port Access 214 User Guide Intel VT-d Feature Ethernet LAN Wireless LAN WiMAX Wireless WAN Bluetooth Modem USB Port IEEE 1394 - Lenovo ThinkPad W520 | (English) User Guide - Page 233
select "Enabled", you can use the eSATA Port. If you select "Enabled", you can use the Memory Card slot (SD Card/MultiMediaCard). If you select "Enabled", you can use the Integrated Camera. If you select "Enabled", you can use the Microphone (Internal, External, or Line-In). If you select "Enabled - Lenovo ThinkPad W520 | (English) User Guide - Page 234
your computer. UEFI BIOS translates the instructions from other software layers. Your computer system board has a module called electrically erasable programmable read-only memory (EEPROM, also referred to as flash memory). You can update UEFI BIOS and the Configuration/ThinkPad Setup program by - Lenovo ThinkPad W520 | (English) User Guide - Page 235
supports an interface called System Management BIOS Reference Specification (SMBIOS) V2.6.1. SMBIOS provides information about the hardware components of your system. It is the responsibility of the BIOS to supply this database with information about itself and the devices on the system board - Lenovo ThinkPad W520 | (English) User Guide - Page 236
Modems), and then click your modem. 5. Click the Power Management tab. 6. Select the Allow this device to wake the computer check box. For Windows XP: 1. Click Start, and then click Control Panel. 2. Click Performance and Maintenance. 3. Click System. 4. Click the Hardware tab. 5. Click the Device - Lenovo ThinkPad W520 | (English) User Guide - Page 237
administrator's computer. To enable or disable the Flash update from the network setting, do the following: 1. On the ThinkPad Setup menu, select Security. The Security submenu appears. 2. Select UEFI BIOS Update Option. The UEFI BIOS Update Option submenu appears. 3. For Flash Over LAN, select - Lenovo ThinkPad W520 | (English) User Guide - Page 238
220 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 239
easily installed. 7. Use or schedule System Restore to take a system snapshot periodically. For more information about System Restore see Chapter 5 "Recovery overview" on page 111. 8. Update device drivers and UEFI BIOS when needed. 9. Profile your machine at http://support.lenovo.com to keep up to - Lenovo ThinkPad W520 | (English) User Guide - Page 240
the latest drivers using System Update The System Update program helps you keep the software on your system up-to-date. Update packages are stored on Lenovo servers and can be downloaded from the Lenovo Support Web site. Update packages can contain applications, device drivers, UEFI BIOS flashes, or - Lenovo ThinkPad W520 | (English) User Guide - Page 241
keyboard and disconnect cords and replacing the primary hard disk drive or solid state drive, reattach the cover of the drive slot. • Store your external and removable hard disk or optical drives in the appropriate containers or packaging when they are not being used. Chapter 9. Preventing problems - Lenovo ThinkPad W520 | (English) User Guide - Page 242
Memory module - Mini-PCI Card - ExpressCard - CompactFlash - Smart card - Memory Lenovo will not reset it, and you might have to replace your system board Lenovo to notify you about possible technical information and upgrades. Be sure not to modify your computer • Only an authorized ThinkPad User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 243
shock, do not connect the telephone cable to the Ethernet connector. Cleaning the cover of your computer Occasionally clean your can use a camera blower with a brush or cool air from a hair dryer. Note: Avoid spraying cleaner directly onto the display or the keyboard. Cleaning your problems 225 - Lenovo ThinkPad W520 | (English) User Guide - Page 244
226 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 245
your Windows 7 model is not preinstalled with the program, you can download it from http://www.lenovo.com/diagnose. The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It combines diagnostic tests, system information collection, security status, and support - Lenovo ThinkPad W520 | (English) User Guide - Page 246
but does not start when the battery is attached, call the Customer Support Center for support. 3. While the machine is off, remove all sources of power from the machine (battery and ac power). Remove all external devices that are attached to your computer (keyboard, mouse, printer, scanner, etc - Lenovo ThinkPad W520 | (English) User Guide - Page 247
error, enter the ThinkPad Setup. If this does not solve the problem, have the computer serviced. • Message: 0177: Bad SVP data, stop POST task. Solution: Checksum of the supervisor password in the EEPROM is not correct. The system board should be replaced. Have the computer serviced. • Message: 0182 - Lenovo ThinkPad W520 | (English) User Guide - Page 248
is not correct (block # 4 and 5). The system board should be replace, and the UUID needs to be reinstalled. Have the computer serviced. • Message: 0190: Critical low-battery error Solution: The computer turned off, because the battery is low. Connect the ac power adapter to the computer and charge - Lenovo ThinkPad W520 | (English) User Guide - Page 249
Have the computer serviced. Errors without messages • Problem: My screen keeps blanking when I do not want it to. Solution: You can disable any system timers, such as the LCD turn-off timer or the blank timer 1. Start Power Manager. 2. Click the Power plan tab (in Windows XP, Power scheme), and then - Lenovo ThinkPad W520 | (English) User Guide - Page 250
are installed correctly. If they are, and you still hear the beeps, have the computer serviced. The video function has a problem. Have the computer serviced. The Security Chip has a problem. Have the computer serviced. The system board has a problem. Have the computer serviced. 232 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 251
to remove and reinstall a memory, refer to "Replacing memory" on page 135. 2. Check for error messages during startup. Follow the appropriate corrective actions for power-on self-test (POST) . See "Error messages" on page 229. 3. Verify that the latest system BIOS (UEFI BIOS) for your model has - Lenovo ThinkPad W520 | (English) User Guide - Page 252
close the window. 15. Click the Dialing Rules tab. 16. Click the Edit button. 17. Type the required information in each text box, and then click either Tone or Pulse. 18. Click OK to close the window. 19. Click OK to close the window. For Windows XP: 1. Click Start. 2. Click Control Panel ➙ Printers - Lenovo ThinkPad W520 | (English) User Guide - Page 253
for Screen all incoming calls and prompt the user or Accept all incoming calls is selected. 4. Click OK to close the window. 9. Click OK to close the window. For Windows XP: 1. Click Start. 2. Click Control Panel ➙ Printers and Other Hardware. window. Chapter 10. Troubleshooting computer problems 235 - Lenovo ThinkPad W520 | (English) User Guide - Page 254
driver or the driver is not enabled. To update the driver, right-click the highlighted adapter. 5. Click Update Driver Software, and then follow the instructions on the screen. For Windows XP: 1. Click Start, and then click Control Panel. 2. Click Performance and Maintenance, and then click System - Lenovo ThinkPad W520 | (English) User Guide - Page 255
card. Solution: The WAN card is not supported on this computer. Remove it. Note: Depending on your computer, some models do not have a wireless WAN. Bluetooth problems For Windows 7 and Windows Vista • Problem: Sound does not come from the Bluetooth headset/headphone but comes from the local speaker - Lenovo ThinkPad W520 | (English) User Guide - Page 256
with the extension .contact. For Windows XP Notes: If you are using the Microsoft standard Bluetooth features and you want to access information about how to use the Bluetooth function, do the following: 1. Press Fn+F5 to turn on Bluetooth. 2. Click Start ➙ Control Panel. 3. Click Printers and Other - Lenovo ThinkPad W520 | (English) User Guide - Page 257
close the Bluetooth Service Selection window. • Problem: ThinkPad Bluetooth with Enhanced Data Rate Software does not function. Solution: Do the following: 1. Turn on Bluetooth by pressing Fn+F5. 2. Click Start ➙ Control Panel. 3. Click the Performance and Maintenance icon. 4. Click the System icon - Lenovo ThinkPad W520 | (English) User Guide - Page 258
. If you want to use ThinkPad Bluetooth with Enhanced Data Rate Software, you have to install it and then replace the Bluetooth driver. For more information, see "Using Bluetooth" on page 51. • Problem: While looking at the Classic View of the Control Panel, you see two Bluetooth icons in the - Lenovo ThinkPad W520 | (English) User Guide - Page 259
If the keyboard problem is resolved, carefully reconnect the external numeric keypad, external keyboard, making sure that you have seated the connectors properly. If the problem remains, make sure that the correct device driver is installed. For Windows 7: 1. Click Start ➙ Control Panel. Change the - Lenovo ThinkPad W520 | (English) User Guide - Page 260
click the Troubleshoot button. For Windows XP: 1. Right-click on the desktop, and click Properties to open the Display Properties window. 2. Click the Settings tab. 3. Check whether the screen resolution and color quality are correctly set. 4. Click Advanced. 5. Click the Adapter tab. 242 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 261
click Screen resolution. Note: If your computer cannot detect the external monitor, click the Detect button. 2. Click the icon for the desired monitor (the Monitor-2 icon is for the external monitor). 3. Click Advanced Settings. 4. Click the Adapter tab. Chapter 10. Troubleshooting computer problems - Lenovo ThinkPad W520 | (English) User Guide - Page 262
monitor type and, if necessary, update the driver by doing the following: For Windows 7: 1. Connect the external monitor to the monitor connector, and then connect the monitor to an electrical outlet. 2. Turn on the external monitor and the computer. 3. Right-click on the desktop, and click Screen - Lenovo ThinkPad W520 | (English) User Guide - Page 263
your monitor. 15. After updating the driver, click Close. 16. Set Resolution and Colors in the Display Settings window. 17. Click OK. For Windows XP: 1. Connect the external monitor to the monitor connector, and then connect the monitor to an electrical outlet. 2. Turn on the external monitor and - Lenovo ThinkPad W520 | (English) User Guide - Page 264
Next. 15. Clear the Show compatible hardware check box. 16. Select Manufacturers and Models for your monitor. 17. After updating the driver, click OK to close the Properties window. 18. Set Colors and Screen area in the Display Properties window. 19. Click OK. • Problem: The screen is unreadable - Lenovo ThinkPad W520 | (English) User Guide - Page 265
the screen. Solution: Did you follow the correct procedure in installing the operating system or application program? If you did, have the external monitor serviced. • Problem: The Extend desktop function does not work. Solution: Enable the Extend desktop function by doing the following: For Windows - Lenovo ThinkPad W520 | (English) User Guide - Page 266
XP: Using the Display Properties window, change the resolution and the color depth to lower settings for the primary display. To launch the Display Properties window, refer to the "Solution" for "The Extend desktop function does not work" above. • Problem: The screen position on the external monitor - Lenovo ThinkPad W520 | (English) User Guide - Page 267
the Microphone volume control, and then click Advanced. 8. Select the Microphone boost check box. 9. Click Close. Note: For details about controlling volume, refer to your Windows online help. • Problem: A volume or balance slider cannot be moved. Chapter 10. Troubleshooting computer problems 249 - Lenovo ThinkPad W520 | (English) User Guide - Page 268
XP, Mute). • Problem: Sound does not come from a headphone or a speaker, or your computer cannot record sounds when the SmartAudio is set to MULTI-STREAM mode (Windows Vista). Solution: To switch from one device to another (for example, from a speaker to a headphone, or from an external microphone - Lenovo ThinkPad W520 | (English) User Guide - Page 269
topics to find the related information. Battery problems • Problem: The battery pack cannot be fully charged by the power-off method in the standard charge time for your computer. Solution: The battery pack might be over-discharged. Do the following: Chapter 10. Troubleshooting computer problems 251 - Lenovo ThinkPad W520 | (English) User Guide - Page 270
indicator does not light up, have the ac power adapter and your computer serviced. Note: If your computer is a Windows 7 model, to display the power adapter (power plug) icon, click Show hidden icons in the task bar. Power problems Print these instructions now and keep it with your computer for - Lenovo ThinkPad W520 | (English) User Guide - Page 271
Series 3, or ThinkPad Mini Dock Plus Series 3 (170 W). Refer to "Detaching a ThinkPad Port Replicator Series 3, ThinkPad Mini Dock Series 3, ThinkPad Mini Dock Plus Series 3, or ThinkPad Mini Dock Plus Series 3 (170 W)" on page 188. 6. Remove all devices and then test for system power with minimal - Lenovo ThinkPad W520 | (English) User Guide - Page 272
within the acceptable range. Refer to "Features" on page 20, "Specifications" on page 21, and "Operating environment" on page 22. If the battery is charged and the temperature is within range, have the computer serviced. • Problem: The "critical low-battery error" message appears, and the computer - Lenovo ThinkPad W520 | (English) User Guide - Page 273
Windows XP: 1. Click Start ➙ Control panel. 2. Click Performance and Maintenance. 3. Click Power Options. 4. Click the Hibernate tab. 5. Click the Enable hibernation check box. 6. Click OK. If you want to be able to enter hibernation mode by pressing Fn+F12, you need to install ThinkPad PM driver - Lenovo ThinkPad W520 | (English) User Guide - Page 274
XP. Solution: Before you write to a DVD-RAM disc, enable the writing function as follows: 1. Click Start ➙ My Computer. 2. Right-click DVD-RAM drive. A menu for the drive is displayed. The DVD-RAM drive is displayed in the Devices with Removable Storage category. 3. Click Properties. 256 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 275
the manuals supplied with the application. If the application still does not run correctly, contact your place of purchase or a service representative for help. Ports and connectors This section includes the most common ports and connectors problems: Universal Serial Bus, and docking station or port - Lenovo ThinkPad W520 | (English) User Guide - Page 276
Windows XP: 1. Click Start ➙ Control Panel. 2. Click Performance and Maintenance, and click System. 3. Click the Hardware tab, and click the Device Manager button. Refer to "Diagnosing problems" on page 227 and run a diagnostic test of the USB connector. A docking station or port replicator problem - Lenovo ThinkPad W520 | (English) User Guide - Page 277
computer" on page 29. Download system updates Downloading updated software might resolve problems you experience with your computer. To download updated software, go to this Web site at http://www.lenovo.com/ThinkPadDrivers, and follow the instructions on the screen. Record information Before you - Lenovo ThinkPad W520 | (English) User Guide - Page 278
on the Lenovo Support Web site at: http://support.lenovo.com This Web site is updated with the latest support information such as the following: • Drivers and software • Diagnostic solutions • Product and service warranty • Product and parts details • User guides and manuals • Knowledge base - Lenovo ThinkPad W520 | (English) User Guide - Page 279
Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts Note: All warranted parts contain a 7-character identification in the format FRU XXXXXXX. • Identification of software problem sources • Configuration of system BIOS (UEFI BIOS) as part of an installation or upgrade - Lenovo ThinkPad W520 | (English) User Guide - Page 280
262 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 281
is designed to be interoperable with any Bluetooth product that is compliant to Bluetooth Specification 2.1+EDR as defined by the Bluetooth SIG. Following profiles are supported by Bluetooth device: • Generic Access • Service Discovery • Serial Port • Dial-up Networking • FAX • LAN Access using - Lenovo ThinkPad W520 | (English) User Guide - Page 282
to use integrated wireless cards prior to turning on the computer. Location of the UltraConnect wireless antennas ThinkPad models feature an integrated diversity antenna system built into the display for optimal reception, enabling wireless communication wherever you are. 264 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 283
EAR) and has an Export Classification Control Number (ECCN) of 4A994.b. It can be re-exported except to any of the embargoed countries in the EAR E1 country list. Electronic emission notices The following information refers to ThinkPad 4239, 4240, 4241, 4242, 4243, 4244, 4246, 4249, 4260, 4270, 4276 - Lenovo ThinkPad W520 | (English) User Guide - Page 284
equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC which the receiver is connected. • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by - Lenovo ThinkPad W520 | (English) User Guide - Page 285
Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A - Lenovo ThinkPad W520 | (English) User Guide - Page 286
Lenovo product service information for Taiwan 268 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 287
established collective systems for reclaiming these end of life products. Users of electrical lenovo.com/recycling Battery recycling information for Japan Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor - Lenovo ThinkPad W520 | (English) User Guide - Page 288
described above for collecting and recycling a disused computer or monitor. Disposing of disused lithium batteries from Lenovo computers A button-shaped lithium battery is installed on the system board of your Lenovo computer to provide power to the computer clock while the computer is off or - Lenovo ThinkPad W520 | (English) User Guide - Page 289
battery may also include a chemical symbol for the metal concerned in the battery (Pb for lead, Hg for mercury, and Cd for cadmium). Users of batteries and accumulators must not dispose of batteries , go to: http://www.lenovo.com/lenovo/environment Battery recycling information for United States and - Lenovo ThinkPad W520 | (English) User Guide - Page 290
272 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 291
that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment. © Copyright Lenovo 2012 273 - Lenovo ThinkPad W520 | (English) User Guide - Page 292
of Lenovo in the United States, other countries, or both: Lenovo Access Connections Active Protection System Rescue and Recovery ThinkLight ThinkPad ThinkVantage from Research In Motion Limited. Other company, product, and service names may be trademarks or service marks of others. 274 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 293
Appendix D. Restriction of Hazardous Substances Directive (RoHS) China RoHS Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment ( - Lenovo ThinkPad W520 | (English) User Guide - Page 294
India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. 276 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 295
- Lenovo ThinkPad W520 | (English) User Guide - Page 296
Part Number: (1P) P/N: - Lenovo ThinkPad W520 | (English) User Guide - Page 297
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User Guide
ThinkPad T520, T520i, and W520