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Starting the backup server firmware, Recovering the server firmware

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• ServeRAID firmware is stored in ROM on the ServeRAID adapter. • SAS/SATA firmware is stored in ROM on the SAS/SATA controller on the system board. Major components contain VPD code. You can select to update the VPD code during the server firmware update procedure. Starting the backup server firmware The system board contains a backup copy area for the server firmware (formerly BIOS firmware). This is a secondary copy of the server firmware that you update only during the process of updating the server firmware. If the primary copy of the server firmware becomes damaged, use this backup copy. To force the server to start from the backup copy, turn off the server; then, place the J6 jumper in the backup position (pins 2 and 3). Use the backup copy of the server firmware until the primary copy is restored. After the primary copy is restored, turn off the server; then, move the J6 jumper back to the primary position (pins 1 and 2). Recovering the server firmware Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. If the server firmware has become corrupted, such as from a power failure during an update, you can recover the server firmware in one of two ways: • In-band method: Recover server firmware, using either the boot block jumper (Automated Boot Recovery) and a server Firmware Update Package Service Pack. • Out-of-band method: Use the IMM Web Interface to update the firmware, using the latest server firmware update package. Notes: You can obtain a server update package from one of the following sources: • Download the server firmware update from the World Wide Web. • Contact your Lenovo service representative. To download the server firmware update package from the World Wide Web, complete the following steps. Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document. 1. Go to: http://www.lenovo.com/support. 2. Enter your product number (machine type and model number) or select Servers and Storage from the Select your product list. 3. From Family list, select ThinkServer TD200, and click Continue. 4. Click Downloads and drivers to download firmware updates. The flash memory of the server consists of a primary bank and a backup bank. It is essential that you maintain the backup bank with a bootable firmware image. If the primary bank becomes corrupted, you can either manually boot the backup bank with the boot block jumper, or in the case of image corruption, this will occur automatically with the Automated Boot Recovery function. In-band manual recovery method Chapter 9. Configuring the server 307

Section	Page
Chapter 1. About this manual	9
Important Safety Information	9
Important information about replacing RoHS compliant FRUs	10
Turkish statement of compliance	10
Chapter 2. Safety information	11
Guidelines for trained service technicians	12
Inspecting for unsafe conditions	12
Guidelines for servicing electrical equipment	12
Safety statements	13
Chapter 3. General information	17
Features and technologies	17
Specifications	19
Software	21
EasyStartup	21
EasyManage	21
Chapter 4. General Checkout	23
Checkout procedure	23
About the checkout procedure	23
Performing the checkout procedure	24
Diagnosing a problem	24
Undocumented problems	27
Chapter 5. Diagnostics	29
Diagnostic tools	29
POST	30
Event logs	30
POST error codes	32
System event log	40
Integrated management module (IMM) error messages	41
Troubleshooting tables	61
CD or DVD drive problems	62
Diskette drive problems	63
General problems	63
Hard disk drive problems	63
Intermittent problems	64
Keyboard, mouse, or pointing-device problems	65
Memory problems	66
Microprocessor problems	67
Monitor or video problems	67
Optional-device problems	70
Power problems	71
Serial port problems	72
Software problems	73
Universal Serial Bus (USB) port problems	73
Error LEDs	73
Power-supply LEDs	76
Diagnostic programs and messages	77
Running the diagnostic programs	78
Diagnostic text messages	79
Viewing the test log	79
Diagnostic messages	79
Automated boot recovery (ABR)	134
Three boot failure	134
Solving SCSI problems	134
Solving power problems	134
Solving Ethernet controller problems	135
Solving undetermined problems	135
Problem determination tips	136
Chapter 6. Locating Server Controls and connectors	139
Front view	139
Operator information panel	141
EasyLED diagnostics panel	142
Rear view	143
System-board internal connectors	144
System-board external connectors	145
System-board option connectors	145
System-board switches and jumpers	146
System-board LEDs	147
Optional one-slot PCI extender card	148
Optional two-slot PCI extender card	149
Server power features	149
Turning on the server	149
Turning off the server	150
Chapter 7. Installing and replacing FRUs	151
Major components of the server	151
Opening the bezel	152
Opening and closing the bezel media door	153
Removing the side cover	154
Installing the side cover	155
Removing the air baffle	155
Removing the fan cage assembly	157
Installing the fan cage assembly	159
Removing the front USB connector assembly	160
Installing the front USB connector assembly	162
Removing the rear adapter-retention bracket	163
Installing the rear adapter retention bracket	164
Removing the front adapter-retention bracket	165
Installing the front adapter-retention bracket	165
Removing the battery	165
Installing the battery	167
Removing and installing drives	168
Removing a DVD drive	171
Installing a DVD drive	174
Removing an optional tape drive	178
Installing an optional tape drive	179
Removing a 2.5–inch hot-swap hard disk drive	181
Installing a 2.5–inch hot-swap hard disk drive	183
Removing a 3.5-inch hot-swap hard disk drive	184
Installing a 3.5-inch hot-swap hard disk drive	185
Removing a simple-swap hard disk drive	187
Installing a simple-swap hard disk drive	188
IDs for hot-swap hard disk drives	189
Power and signal cables for internal drives	190
Removing a power supply	191
Installing a power supply	193
Removing the microprocessor and heat sink	195
Installing a microprocessor and heat sink	197
Thermal grease	203
Removing the heat-sink retention module	204
Installing a heat-sink retention module	206
Removing a microprocessor retention module	207
Installing a microprocessor retention module	208
Removing a voltage regulator module (VRM)	210
Installing a voltage regulator module (VRM)	211
Removing the system board	212
Installing the system board	214
Removing a hot-swap fan	215
Installing a hot-swap fan	216
Removing a memory module	217
Installing a memory module	219
Removing an adapter	225
Installing an adapter	226
Installing a second microprocessor	229
Removing a ServeRAID-BR10i SAS/SATA controller	234
Installing the ServeRAID-BR10i SAS/SATA controller	235
Installing the optional ServeRAID-MR10i SAS/SATA controller	239
Installing the optional ServeRAID-MR10is VAULT SAS/SATA controller	245
Removing the virtual media key	252
Installing the virtual media key	253
Removing the control-panel assembly	254
Installing the control-panel assembly	256
Completing the installation	257
Closing the bezel	257
Installing the air baffle	259
Installing the side cover	260
Connecting the cables	261
Updating the server configuration	262
Connecting external devices	263
Chapter 8. Parts listing, TD200 Machine Types 3724, 3808, 3809, 3815, 3817, 3824, 3826, 3836	265
Replaceable server components	266
Power cords and software	293
Chapter 9. Configuring the server	301
Using the Setup Utility	302
Starting the Setup Utility	302
Setup Utility menu choices	302
Passwords	305
Configuring RAID controllers	305
Using the LSI Configuration Utility program	306
Using the WebBIOS utility	308
Starting the WebBIOS utility	308
Main menu of the WebBIOS utility	308
Creating a storage configuration using the Configuration Wizard	309
Viewing and changing properties	309
Viewing and changing virtual disk properties	310
Using the EasyStartup DVD	310
Before you use the EasyStartup DVD	310
Configuring RAID	311
EasyStartup overview	311
Installing your operating system without using EasyStartup	313
Using the Boot Manager program	313
Enabling the Broadcom Gigabit Ethernet Utility program	313
Configuring the Broadcom Gigabit Ethernet controller	314
Updating the firmware	314
Starting the backup server firmware	315
Recovering the server firmware	315
Automated boot recovery (ABR)	317
Three boot failure	317
Using the integrated management module	317
Using the remote presence capability and blue-screen capture	318
Enabling the remote presence feature	319
Obtaining the IP address for the IMM	319
Logging on to the Web interface	319
Diagnostic programs and messages	320
Running the diagnostic programs	321
Advanced Settings Utility program	321
Installing EasyManage software	322
Installation requirements	322
Installation order	322
Installing Windows 2003 components on the Core Server	323
Installing Windows 2008 32-bit components	323
Uninstalling the LANDesk Software Agent	324
Appendix A. Getting help and technical assistance	325
Before you call	325
Getting help and information from the World Wide Web	325
Calling for service	325
Using other services	326
Purchasing additional services	326
Lenovo product service	327
Appendix B. Notices	329
Trademarks	330
Important notes	330
Product recycling and disposal	331
Compliance with Republic of Turkey Directive on the Restriction of Hazardous Substances	332
Recycling statements for Japan	332
Battery return program	333
German Ordinance for Work gloss statement	334
Electronic emission notices	334
Federal Communications Commission (FCC) statement	334
Industry Canada Class A emission compliance statement	334
Avis de conformité à la réglementation d'Industrie Canada	334
Australia and New Zealand Class A statement	334
United Kingdom telecommunications safety requirement	335
European Union EMC Directive conformance statement	335
Germany Class A compliance statement	335
Japan Voluntary Control Council for Interference (VCCI) statement	336
Taiwan Class A warning statement	336
People's Republic of China Class A warning statement	337
Korea Class A warning statement	337

Match case Limit results 1 per page

•

ServeRAID ﬁrmware is stored in ROM on the ServeRAID adapter.

•

SAS/SATA ﬁrmware is stored in ROM on the SAS/SATA controller on the system board.

Major components contain VPD code. You can select to update the VPD code during the server ﬁrmware

update procedure.

Starting the backup server ﬁrmware

The system board contains a backup copy area for the server ﬁrmware (formerly BIOS ﬁrmware). This is

a secondary copy of the server ﬁrmware that you update only during the process of updating the server

ﬁrmware. If the primary copy of the server ﬁrmware becomes damaged, use this backup copy.

To force the server to start from the backup copy, turn off the server; then, place the J6 jumper in the

backup position (pins 2 and 3).

Use the backup copy of the server ﬁrmware until the primary copy is restored. After the primary copy is

restored, turn off the server; then, move the J6 jumper back to the primary position (pins 1 and 2).

Recovering the server ﬁrmware

Important:

Some cluster solutions require speciﬁc code levels or coordinated code updates. If the device

is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before

you update the code.

If the server ﬁrmware has become corrupted, such as from a power failure during an update, you can

recover the server ﬁrmware in one of two ways:

•

In-band method:

Recover server ﬁrmware, using either the boot block jumper (Automated Boot

Recovery) and a server Firmware Update Package Service Pack.

•

Out-of-band method:

Use the IMM Web Interface to update the ﬁrmware, using the latest server

ﬁrmware update package.

Notes:

You can obtain a server update package from one of the following sources:

•

Download the server ﬁrmware update from the World Wide Web.

•

Contact your Lenovo service representative.

To download the server ﬁrmware update package from the World Wide Web, complete the following steps.

Note:

Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly

from what is described in this document.

Go to: http://www.lenovo.com/support.

Enter your product number (machine type and model number) or select

Servers and Storage

from

the

Select your product

list.

From

Family

list, select

ThinkServer TD200

, and click

Continue

Click

Downloads and drivers

to download ﬁrmware updates.

The ﬂash memory of the server consists of a primary bank and a backup bank. It is essential that you

maintain the backup bank with a bootable ﬁrmware image. If the primary bank becomes corrupted, you can

either manually boot the backup bank with the boot block jumper, or in the case of image corruption, this

will occur automatically with the Automated Boot Recovery function.

In-band manual recovery method

Chapter 9

Conﬁguring the server

307