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Lenovo ThinkServer TD200x Hardware Maintenance Manual for TD200x - Page 284

Dynamic System Analysis Preboot Diagnostics DSA, FCC Class A notice

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on-board programs, starting 81 programs, overview 81 test log, viewing 82 text message format 82 tools, overview 21 diagnostics program 9 DIMM installation 201 installation order 201 LED 77 problems 61 removing 199 types and installation information 200 DIMMs installation sequence for memory mirroring 204 display problems 62 DSA log 22, 82 preboot messages 82 DVD drive problems 57 drive, installing 180-181 error symptoms 57 Dynamic System Analysis Preboot Diagnostics (DSA) program 9 E EasyLED diagnostics installing assembly 186 LEDs 67 power-supply LEDs 79 electronic emission Class A notice 270 error codes and messages diagnostic 82 IMM 31 POST 23 error symptoms CD-ROM drive, DVD-ROM drive 57 general 58 hard disk drive 58 intermittent 59 keyboard, non-USB 59 memory 61 microprocessor 62 monitor 62 mouse, non-USB 59 optional devices 64 pointing device, non-USB 59 power 65 serial port 66 software 67 USB port 67 errors format, diagnostic code 82 messages, diagnostic 81 Ethernet controller, troubleshooting 119 Ethernet connectors 126 Ethernet controller, configuring 253 276 ThinkServer TD200x Hardware Maintenance Manual event logs 21 expansion slots 13 extender card installing 198 removing 197 external cabling 219 F fan LED 71 fan, installing 157, 204-205 fan-cage assembly, installing 167 FCC Class A notice 270 features remote presence 255 server 9, 129-130, 139 firmware recovery from update failure 117 firmware, updating 253 formatting a hard disk drive 246 front adapter-retention bracket installing 175 removing 174 FRUs, installing 2.5-inch disk drive backplane 191 2.5-inch drive cage 193 extender card 198 heat-sink retention module 214 microprocessor 208 microprocessor retention module 216 operator information panel assembly 195 system board 218 FRUs, removing 2.5-inch disk drive backplane 190 2.5-inch drive cage 192 adapter 177 extender card 197 heat-sink retention module 213 microprocessor 206 microprocessor retention module 215 operator information panel assembly 194 system board 217 G general problems 58 getting help 261 gigabit Ethernet controller, configuring 253 gloss statement (Germany) 270 grease, thermal 212 H H8 heartbeat LED 79 hard disk drive backplane connectors 141 diagnostic tests, types of 58 formatting 246

Section	Page
Chapter 1. About this manual	9
Important Safety Information	9
Important information about replacing RoHS compliant FRUs	10
Turkish statement of compliance	10
Chapter 2. Safety information	11
Guidelines for trained service technicians	12
Inspecting for unsafe conditions	12
Guidelines for servicing electrical equipment	12
Safety statements	13
Chapter 3. General information	17
Features and technologies	17
Specifications	19
Software	21
EasyStartup	22
EasyManage	22
Chapter 4. General Checkout	23
Checkout procedure	23
About the checkout procedure	23
Performing the checkout procedure	24
Diagnosing a problem	24
Undocumented problems	27
Chapter 5. Diagnostics	29
Diagnostic tools	29
Event logs	29
Viewing event logs through the Setup utility	30
Viewing event logs without restarting the server	30
POST error codes	31
System-event log	39
Integrated management module error messages	39
Troubleshooting tables	64
DVD drive problems	65
General problems	66
Hard disk drive problems	66
Intermittent problems	67
Keyboard, mouse, or pointing-device problems	67
Memory problems	69
Microprocessor problems	70
Monitor problems	70
Optional-device problems	72
Power problems	73
Serial port problems	74
Software problems	75
Universal Serial Bus (USB) port problems	75
EasyLED diagnostics	75
Remind button	87
Power-supply LEDs	87
Diagnostic programs, messages, and error codes	89
Running the diagnostic programs	89
Diagnostic text messages	90
Viewing the test log	90
Diagnostic messages	90
Recovering from a Lenovo ThinkServer Server Firmware update failure	125
Solving power problems	127
Solving Ethernet controller problems	127
Solving undetermined problems	128
Problem determination tips	128
Chapter 6. Locating Server Controls and connectors	131
Front view	131
Operator information panel	131
EasyLED diagnostics panel	133
Rear view	134
System-board internal connectors	135
System-board external connectors	136
System board switches and jumpers	137
System board LEDs	138
Power-supply LEDs	142
Internal LEDs, connectors, and jumpers	144
System-board internal connectors	144
System-board switches and jumpers	146
System board LEDs	147
System-board external connectors	149
SAS backplane connectors	149
Server power features	150
Turning on the server	150
Turning off the server	150
Chapter 7. Installing optional devices and replacing customer replaceable units	153
Server components	153
Opening the bezel	154
Closing the bezel	155
Removing the bezel	156
Installing the bezel	157
Opening the bezel media door	158
Closing the bezel media door	159
Removing the left-side cover	160
Installing the left-side cover	161
Opening the power-supply cage	161
Closing the power-supply cage	162
Installing a hot-swap fan	165
Internal cable routing and connectors	166
Removing the air baffle	172
Installing the air baffle	173
Removing the fan cage assembly	174
Installing the fan-cage assembly	175
Removing the battery	175
Installing the battery	176
Removing a hot-swap power supply	177
Installing a hot-swap power supply	178
Installing redundant power supply and fans	179
Removing a voltage regulator module	181
Installing a voltage regulator module	182
Removing the front adapter-retention bracket	182
Installing the front adapter-retention bracket	183
Removing the rear adapter retention bracket	183
Installing the rear adapter retention bracket	184
Removing an adapter	185
Installing an adapter	185
Removing a DVD (optical) drive	188
Installing a DVD (optical) drive	189
Removing an optional tape drive	190
Installing a USB or SATA tape drive	190
Removing the USB cable and EasyLED panel	193
Installing the USB cable and EasyLED panel	194
Removing a 2.5-inch hot-swap hard disk drive	195
Installing a 2.5-inch hot-swap hard disk drive	196
Removing a 2.5-inch disk drive backplane	198
Installing a 2.5-inch disk drive backplane	199
Removing the 2.5-inch disk drive cage	200
Installing the 2.5-inch disk drive cage	201
Removing the operator information panel assembly	202
Installing the operator information panel assembly	203
Removing an extender card	205
Installing an extender card	206
Removing a memory module	207
Installing a memory module	208
Independent channel mode	210
Memory mirroring mode	210
Removing a hot-swap fan	212
Installing a hot-swap fan	213
Removing a microprocessor and heat sink	214
Installing a microprocessor and heat sink	216
Thermal grease	220
Removing a heat-sink retention module	221
Installing a heat-sink retention module	222
Removing a microprocessor retention module	223
Installing a microprocessor retention module	224
Removing the system board	225
Installing the system board	226
Completing the installation	227
Connecting the cables	227
Updating the server configuration	228
Chapter 8. Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823	229
Power cords	241
Chapter 9. Configuring the server	247
Using the Setup Utility	247
Starting the Setup Utility	248
Setup Utility menu choices	248
Passwords	251
Using the Boot Selection Menu program	252
RAID controllers	253
Using the LSI Configuration Utility program	253
Using the WebBIOS utility	255
Using the ThinkServerEasyStartup DVD	257
Before you use the ThinkServer EasyStartup DVD	258
Configuring RAID	258
EasyStartup overview	258
Installing your operating system without using EasyStartup	260
Enabling the Broadcom Gigabit Ethernet Utility program	260
Configuring the Gigabit Ethernet controller	261
Updating the firmware	261
Using the EasyUpdate Firmware Updater tool	261
Starting the backup server firmware	262
Using the Integrated Management Module	262
Using the remote presence capability and blue-screen capture	263
Obtaining the IP address for the Web interface access	263
Logging on to the Web interface	264
Advanced Settings Utility program	264
Installing ThinkServer EasyManage software	265
Installation requirements	265
Installation order	265
Installing Windows 2003 components on the Core Server	266
Installing Windows 2008 32-bit components	266
Uninstalling the LANDesk Software Agent	267
Appendix A. Getting help and technical assistance	269
Before you call	269
Getting help and information from the World Wide Web	269
Calling for service	269
Using other services	270
Purchasing additional services	270
Purchasing additional services	271
Appendix B. Notices	273
Trademarks	274
Important notes	274
Product recycling and disposal	275
Compliance with Republic of Turkey Directive on the Restriction of Hazardous Substances	276
Recycling statements for Japan	276
Battery return program	277
German Ordinance for Work gloss statement	278
Electronic emission notices	278
Federal Communications Commission (FCC) statement	278
Industry Canada Class A emission compliance statement	278
Avis de conformité à la réglementation d'Industrie Canada	278
Australia and New Zealand Class A statement	278
United Kingdom telecommunications safety requirement	279
European Union EMC Directive conformance statement	279
Germany Class A compliance statement	279
Japan Voluntary Control Council for Interference (VCCI) statement	280
Taiwan Class A warning statement	280
People's Republic of China Class A warning statement	281
Korea Class A warning statement	281

Match case Limit results 1 per page

on-board programs, starting

programs, overview

test log, viewing

text message format

tools, overview

diagnostics program

DIMM

installation

201

installation order

201

LED

problems

removing

199

types and installation information

200

DIMMs

installation sequence for memory mirroring

204

display problems

DSA

log

22, 82

preboot messages

DVD

drive problems

drive, installing

180–181

error symptoms

Dynamic System Analysis Preboot Diagnostics (DSA)

program

EasyLED diagnostics

installing assembly

186

LEDs

power-supply LEDs

electronic emission Class A notice

270

error codes and messages

diagnostic

IMM

POST

error symptoms

CD-ROM drive, DVD-ROM drive

general

hard disk drive

intermittent

keyboard, non-USB

memory

microprocessor

monitor

mouse, non-USB

optional devices

pointing device, non-USB

power

serial port

software

USB port

errors

format, diagnostic code

messages, diagnostic

Ethernet

controller, troubleshooting

119

Ethernet connectors

126

Ethernet controller, conﬁguring

253

event logs

expansion slots

extender card

installing

198

removing

197

external cabling

219

fan

LED

fan, installing

157, 204–205

fan-cage assembly, installing

167

FCC Class A notice

270

features

remote presence

255

server

9, 129–130, 139

ﬁrmware

recovery from update failure

117

ﬁrmware, updating

253

formatting a hard disk drive

246

front adapter-retention bracket

installing

175

removing

174

FRUs, installing

2.5-inch disk drive backplane

191

2.5-inch drive cage

193

extender card

198

heat-sink retention module

214

microprocessor

208

microprocessor retention module

216

operator information panel assembly

195

system board

218

FRUs, removing

2.5-inch disk drive backplane

190

2.5-inch drive cage

192

adapter

177

extender card

197

heat-sink retention module

213

microprocessor

206

microprocessor retention module

215

operator information panel assembly

194

system board

217

general problems

getting help

261

gigabit Ethernet controller, conﬁguring

253

gloss statement (Germany)

270

grease, thermal

212

H8 heartbeat LED

hard disk drive

backplane connectors

141

diagnostic tests, types of

formatting

246

276

ThinkServer TD200x Hardware Maintenance Manual