Lenovo ThinkStation E32 (English) ADP Services Agreement - US Purchased Pre De - Page 6

Service Contract - Lenovo Damage Protection Services For IdeaPad Notebooks Service Contract Terms and Conditions - Consumer Carefully read this entire document. It describes the terms under which Lenovo will provide damage protection services ("Service") to You. Lenovo will provide this Service only in the United States and only if You accept the terms of this Agreement ("Agreement"). You accept these terms by using the Service (e.g., filing a repair claim). In addition, if You take no action within 30 days of receiving this package, You are deemed to have accepted these terms. See Section IX. A. for information on cancelling this Agreement. This Service is not available for consumer purchase in Florida. If You do not accept these terms, do not use the Service. Instead, promptly notify Lenovo for a complete refund. To request a refund, You should, within thirty (30) days of receiving this package, call Lenovo at 1877-453-6686 and request a refund or return this Agreement and Your Invoice together with a written request for a refund of the fees You paid to: Lenovo Customer Relationship Management 1009 Think Place Morrisville, NC 27560 Attn: Lenovo Damage Protection Services Administrator I. DEFINITIONS AND INTRODUCTION "You" and "Your" shall refer to the purchaser. "We", "Us" and "Our" shall refer to the "Obligor"/ "Provider" of this Agreement. This is an Agreement between You and the "Obligor"/"Provider" of this Agreement, Lenovo (United States) Inc. ("Lenovo"). Lenovo is the "Administrator" of this Agreement. The "Service" is Lenovo damage protection, as described in this Agreement. THE TERM AND SCOPE OF THIS AGREEMENT MAY OVERLAP THE MANUFACTURER'S WARRANTY AND ANY OTHER APPLICABLE EXTENDED WARRANTY; THIS AGREEMENT DOES NOT REPLACE THE MANUFACTURER'S WARRANTY OR OTHER APPLICABLE EXTENDED WARRANTY, BUT DOES PROVIDE CERTAIN ADDITIONAL BENEFITS DURING THE TERM OF THE MANUFACTURER'S WARRANTY AND OTHER APPLICABLE EXTENDED WARRANTY. LENOVO DAMAGE PROTECTION IS NOT INSURANCE OR A SUBSTITUTE FOR INSURANCE. The purchase of the Service is not required to obtain financing or purchase any product. II. WHAT THIS AGREEMENT COVERS A. Product: the covered notebook computer identified on Your Service invoice (Invoice). B. Covered Product Features: This Agreement covers Product components installed in your Lenovo notebook at the time of purchase, including the internal central processing unit, integrated hard disk drive, integrated optical drive, integrated keyboard, integrated pointing devices, integrated LCD screen, optional features installed by Lenovo at the time of Product purchase, and other componentry that Lenovo includes as a standard feature with the Product. THIS AGREEMENT DOES NOT COVER: external peripherals and accessories including, optional features not installed by Lenovo at the time of Product purchase, external keyboards, mice, printers, scanners, external drives, software (preloaded or purchased separately), tape, disks, CDs, DVDs, film or other media, third-party products (those not bearing the Lenovo logo), even if sold by Lenovo. C. Coverage Period: The coverage period shall begin on the warranty start date of the covered product and will expire at the end of the term specified in Your Invoice. Notwithstanding the above, the coverage period will end prior to the expiration date of this Agreement if we have, as a result of service provided to You, replaced Your product. D. Scope of Service: Pursuant to this Agreement, We will repair or, if in our sole discretion if we decide it is necessary, replace the Product if it experiences operational or structural failures resulting under normal operating conditions and handling due to liquid spills on the keyboard, unintentional drops and bumps of the Product, an electrical surge that damages the Product's circuitry, or the failure of the integrated LCD screen. Service is available only in the United States. E. Additional Optional Coverage. The terms and conditions of the manufacturer's warranty and any applicable extended warranty related to the Product are provided to You in a separate agreement and, unless expressly provided in your state's disclosure section below, are not part of this Agreement. III. WHAT THIS AGREEMENT DOES NOT COVER: A. PARTS INTENDED TO BE REPLACED OR CONSUMED (E.G., BATTERIES, ) OR COSMETIC DAMAGE; B. DAMAGE OR ALTERATION FROM INTENTIONAL MISUSE, MODIFICATION, AN UNSUITABLE PHYSICAL OR OPERATING ENVIRONMENT, IMPROPER MAINTENANCE BY L505-0072-00 Lenovo Damage Protection Services Agreement - US Consumer.doc Page 1 of 5