Lenovo ThinkVision E1922 18.5 inch LED Backlit LCD Monitor ThinkVision E1922 1 - Page 19

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Troubleshooting If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem. Table3-2.Troubleshooting Problem Possible cause Suggested action Reference The words" Out of Range" are shown on the screen, and the power indicator is flashing green. The system is set to a display mode which is not supported by the monitor. ● If you are replacing an old monitor, reconnect it and adjust the display mode to within the specified range for your new monitor. "Selecting a supported display mode" on page 2-6 ● If using a Windows system, restart the system in safe mode, then select a supported display mode for your computer. ● If these options do not work, contact the Customer Support Centre. The image quality is The video signal Be sure the signal cable is firmly "Connecting and turning on unacceptable. cable is not plugged into the system and your monitor" on connected with the monitor. page 1-3 monitor or system completely. The image quality is The color settings Select another colour setting unacceptable. may be incorrect. from the OSD menu. "Adjusting your monitor image" on page 2-3 The image quality is The automatic unacceptable. image setup function was not performed. Perform automatic image setup. "Adjusting your monitor image" on page 2-3 The power indicator ● The monitor's ● Be sure the power cord is "Connecting and turning on is not lit and there is power switch is connected properly. your monitor no image. not switched on. ● Be sure the outlet has power. " on page 1-3 ● The power cord is loose or ● Power on the monitor. disconnected. ● Try using another power cord. ● There is no power at the outlet. ● Try using another electrical outlet. 3-2 E1922 Wide Flat Panel Monitor User's Guide

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3-2 E1922 Wide Flat Panel Monitor User’s Guide
Troubleshooting
If you have a problem setting up or using your monitor, you might be able to solve it
yourself. Before calling your dealer or Lenovo, try the suggested actions that are
appropriate to your problem.
Table3-2.Troubleshooting
“Connecting and turning on
our monitor
on page 1-
3
y
”
Problem
Possible cause
Suggested action
Reference
The words” Out of
Range” are shown
on the screen, and
the power indicator
is flashing green.
The system is set
to a display mode
which is not
supported by the
monitor.
●
If you are replacing an old
monitor, reconnect it and
adjust the display mode to
within the specified range for
your new monitor.
●
If using a Windows system,
restart the system in safe
mode, then select a supported
display mode for your
computer.
●
If these options do not work,
contact the Customer Support
Centre.
“Selecting a supported
display mode” on page 2-6
The image quality is
unacceptable.
The video signal
cable is not
connected with the
monitor or system
completely.
Be sure the signal cable is firmly
plugged into the system and
monitor.
“Connecting and turning on
your monitor” on
page 1-
3
The image quality is
unacceptable.
The color settings
may be incorrect.
Select another colour setting
from the OSD menu.
“
Adjusting your monitor
image
” on page 2-3
The image quality is
unacceptable.
The automatic
image setup
function was not
performed.
Perform automatic image setup. “Adjusting your monitor
image” on page 2-3
The power indicator
is not lit and there is
no image.
●
The monitor’s
power switch is
not switched on.
●
The power cord
is loose or
disconnected.
●
There is no
power at the
outlet.
●
Be sure the power cord is
connected properly.
●
Be sure the outlet has power.
●
Power on the monitor.
●
Try using another power cord
●
Try using another electrical
outlet.
.