Lenovo ThinkVision E2001b 19.5 LED TFT Monitor User Guide (English) - Page 12

Problems and Solutions, Monitor is Stuck in Active Off

Page 12 highlights

Problems and Solutions Problem and Questions Possible Solutions Power LED is Not ON No Plug & Play • Make sure the power button is ON and the Power Cord is properly connected to a grounded power outlet and to the monitor • In order for the Plug & Play feature of the monitor to work, you need a Plug & Play compatible computer & video card. Check with your computer manufacturer. Also check the monitor's video cable and make sure none of the pins are bent • Make sure the Monitor's Drivers are installed • PictureisFuzzy andhas • Ghosting Shadowing Problem Picture Bounces, Flickers or • Wave Pattern is Present in the Picture • Adjust the Contrast and Brightness Controls Make sure you are not using an extension cable or switch box. We recommend plugging the monitor directly to the video card output connector on the back of your computer Move electrical devices that may cause electrical interference as far away from the monitor as possible Use the maximum refresh rate your monitor is capable of at the resolution your are using • • • Monitor is Stuck in Active Off- Mode • The computer Power Switch should be in the ON posiiton The computer Video Card should be snugly seated in its slot Make sure the monitor's video cable is properly connected to the computer Inspect the monitor's video cable and make sure none of the pins are bent • Missing one of the primary colors (RED, GREEN or BLUE) • Screen image is not centerred • or sized properly Picture has color defects (while does not look white) • HorizontalorVertical • disturbances on the screen Inspect the monitor's video cable and make sure that none of the pins are bent Make sure the monitor's video cable is properly connected to the computer Adjust H-Position and V-Position or press hot-key (AUTO) Adjust RGB color or select color temperature (AUTO-key) 17

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Problems and Solutions
Problem and Questions
Possible Solutions
Power LED is Not ON
Make sure the power button is ON and the Power Cord
is properly connected to a grounded power outlet and
to the monitor
No Plug & Play
In order for the Plug & Play feature of the monitor to
work, you need a Plug & Play compatible computer &
video card.
Check with your computer manufacturer.
Also check the monitor’s video cable and make sure
none of the pins are bent
Make sure the Monitor’s Drivers are installed
Picture is Fuzzy and has
Ghosting Shadowing Problem
Adjust the Contrast and Brightness Controls
Make sure you are not using an extension cable or
switch box.
We recommend plugging the monitor
directly to the video card output connector on the back
of your computer
Picture Bounces, Flickers or
Wave Pattern is Present in the
Picture
Move electrical devices that may cause electrical
interference as far away from the monitor as possible
Use the maximum refresh rate your monitor is capable
of at the resolution your are using
Monitor is Stuck in Active Off-
Mode
The computer Power Switch should be in the ON
posiiton
The computer Video Card should be snugly seated in
its slot
Make sure the monitor’s video cable is properly
connected to the computer
Inspect the monitor’s video cable and make sure none
of the pins are bent
Missing one of the primary
colors (RED, GREEN or BLUE)
Inspect the monitor’s video cable and make sure that
none of the pins are bent
Make sure the monitor’s video cable is properly
connected to the computer
Screen image is not centerred
or sized properly
Adjust H-Position and V-Position or press hot-key
(AUTO)
Picture has color defects (while
does not look white)
Adjust RGB color or select color temperature
Horizontal or Vertical
disturbances on the screen
Adjust CLOCK and PHASE or perform hot-key
(AUTO-key)