Lenovo ThinkVision E2002b 19.5" LED TFT Monitor ThinkVision E2002b 19.5" - Page 12
Problems and Solutions, Monitor is Stuck in Active Off
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Problems and Solutions Problem and Questions Possible Solutions Power LED is Not ON No Plug & Play • Make sure the power button is ON and the Power Cord is properly connected to a grounded power outlet and to the monitor • In order for the Plug & Play feature of the monitor to work, you need a Plug & Play compatible computer & video card. Check with your computer manufacturer. Also check the monitor's video cable and make sure none of the pins are bent • Make sure the Monitor's Drivers are installed • PictureisFuzzy andhas • Ghosting Shadowing Problem Picture Bounces, Flickers or • Wave Pattern is Present in the Picture • Adjust the Contrast and Brightness Controls Make sure you are not using an extension cable or switch box. We recommend plugging the monitor directly to the video card output connector on the back of your computer Move electrical devices that may cause electrical interference as far away from the monitor as possible Use the maximum refresh rate your monitor is capable of at the resolution your are using • • • Monitor is Stuck in Active Off- Mode • The computer Power Switch should be in the ON posiiton The computer Video Card should be snugly seated in its slot Make sure the monitor's video cable is properly connected to the computer Inspect the monitor's video cable and make sure none of the pins are bent • Missing one of the primary colors (RED, GREEN or BLUE) • Screen image is not centerred • or sized properly Picture has color defects (while does not look white) • HorizontalorVertical • disturbances on the screen Inspect the monitor's video cable and make sure that none of the pins are bent Make sure the monitor's video cable is properly connected to the computer Adjust H-Position and V-Position or press hot-key (AUTO) Adjust RGB color or select color temperature (AUTO-key) 17