Lenovo V200 (English) Service and Troubleshooting Guide - Page 29

Problem, Solution, Personalize, Display, Settings, Advanced, Adapter, Properties, Troubleshoot, - drivers

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Problem: Solution: Problem: Solution: Problem: Solution: Solving computer problems The screen is unreadable or distorted. Make sure that: v The display device driver is installed correctly. v The screen resolution and color quality are correctly set. v The monitor type is correct. To check these settings, do as follows: 1. Right-click on the desktop, and click Personalize. 2. Click Display Settings and check whether the screen resolution and color quality are correctly set. 3. Click Advanced Settings. 4. Click the Adapter tab. 5. Make sure that the correct device driver name is shown in the adapter information window. Note: The device driver name depends on the video chip that has been installed on your computer. 6. Click the Properties button. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. Check the ″Device status″ box and make sure the device is working properly. If not, click the Troubleshoot button. 7. Click the Monitor tab. 8. Make sure the information is correct. 9. Click the Properties button. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. Check the ″Device status″ box and make sure the device is working properly. If not, click the Troubleshoot button. Incorrect characters appear on the screen. Did you install the operating system or application program correctly? If they are installed and configured correctly, have the computer serviced. Missing, discolored, or bright dots appear on the screen every time you turn on your computer. This is an intrinsic characteristic of the TFT technology. Your computer's display contains multiple thin-film transistors (TFTs). A small number of missing, discolored, or bright dots on the screen might exist all the time. Chapter 3. Solving computer problems 19

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Problem:
The
screen
is
unreadable
or
distorted.
Solution:
Make
sure
that:
v
The
display
device
driver
is
installed
correctly.
v
The
screen
resolution
and
color
quality
are
correctly
set.
v
The
monitor
type
is
correct.
To
check
these
settings,
do
as
follows:
1.
Right-click
on
the
desktop,
and
click
Personalize
.
2.
Click
Display
Settings
and
check
whether
the
screen
resolution
and
color
quality
are
correctly
set.
3.
Click
Advanced
Settings
.
4.
Click
the
Adapter
tab.
5.
Make
sure
that
the
correct
device
driver
name
is
shown
in
the
adapter
information
window.
Note:
The
device
driver
name
depends
on
the
video
chip
that
has
been
installed
on
your
computer.
6.
Click
the
Properties
button.
If
you
are
prompted
for
an
administrator
password
or
confirmation,
type
the
password
or
provide
confirmation.
Check
the
″
Device
status
″
box
and
make
sure
the
device
is
working
properly.
If
not,
click
the
Troubleshoot
button.
7.
Click
the
Monitor
tab.
8.
Make
sure
the
information
is
correct.
9.
Click
the
Properties
button.
If
you
are
prompted
for
an
administrator
password
or
confirmation,
type
the
password
or
provide
confirmation.
Check
the
″
Device
status
″
box
and
make
sure
the
device
is
working
properly.
If
not,
click
the
Troubleshoot
button.
Problem:
Incorrect
characters
appear
on
the
screen.
Solution:
Did
you
install
the
operating
system
or
application
program
correctly?
If
they
are
installed
and
configured
correctly,
have
the
computer
serviced.
Problem:
Missing,
discolored,
or
bright
dots
appear
on
the
screen
every
time
you
turn
on
your
computer.
Solution:
This
is
an
intrinsic
characteristic
of
the
TFT
technology.
Your
computer’s
display
contains
multiple
thin-film
transistors
(TFTs).
A
small
number
of
missing,
discolored,
or
bright
dots
on
the
screen
might
exist
all
the
time.
Solving
computer
problems
Chapter
3.
Solving
computer
problems
19