Lenovo Y650 IdeaPad Y650 User Guide V1.0 - Page 51
A Password problem, Keyboard problems - parts
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Y650 User Guide V1.0_en.book Page 43 Tuesday, December 16, 2008 2:59 PM Chapter 4. Troubleshooting A Password problem I forgot my password. If you forgot your user password, you must take your computer to a Lenovo authorized servicer or a marketing representative to have the password canceled. If you forgot your HDD password, a Lenovo authorized servicer cannot reset your password or recover data from the hard disk. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service. If you forget your supervisor password, a Lenovo authorized servicer cannot reset your password. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service. Keyboard problems A number appears when you enter a letter. The numeric lock function is on. To disable it, press Fn + F8. All or some of the keys on the external numeric keypad do not work. Make sure that the external numeric keypad is correctly connected to the computer. 43