Lexmark 08A0332 User's Guide - Page 78
data Ready/Data and Error, While in PostScript Level 2
UPC - 734646513326
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Problem What to do The Jam light is still on even though you cleared the jam. • Make sure you cleared all jams. • Push the operator panel button or open and close the printer cover to restart the printer. • Make sure the print cartridge is installed. Unexpected characters print or characters are missing. Jobs are not printing and the Error light is on solid. While in PostScript Level 2 emulation, the printer is flushing data (Ready/Data and Error indicator lights are blinking). You want to use manual duplex but cannot find it on your printer driver. While using manual duplex, the printer gets a paper jam. You keep getting paper jams while using manual duplex. • Make sure you are using the correct printer driver. • From the special function menu, select Hex Trace mode to determine what the problem is. • From the special function menu, select restore factory defaults. • Make sure the parallel cable or USB cable is firmly plugged in at the back of the printer. • Make sure the print cartridge is installed. • Make sure the printer top cover is closed. • Make sure you are using the correct PostScript driver. • The E320 does not support PostScript. • The printer doesn't have enough memory to print the job. Install more memory. • Your printer driver may not support manual duplex. Go to the Lexmark Web site at www.lexmark.com to download the latest printer driver for your printer. A paper jam interrupts the duplex process. As a result, the information on the page that jammed is lost. • Cancel your print job and press the operator panel with a long button press (approximately 3 seconds) to reset the printer. • Resend your print job. Try using 20# xerographic paper or 80 g/m2 A4 paper. 76