Lexmark 11N1000 User's Guide - Page 135
Printing a test using the control panel, Test does not print
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Printing a test page using the control panel 1 Press the Settings button. 2 Press or repeatedly until Maintenance appears. 3 Press . 4 Press or repeatedly until Print Test Page appears. 5 Press . 6 Follow the instructions on the printer display. Test page does not print These are possible solutions. Try one or more of the following: Make sure the printer is receiving power If is not on, the printer may not be receiving power. • Press . • Plug the printer into a different electrical outlet. • If the printer is plugged into a surge protector, unplug the printer, and plug it directly into an electrical outlet. Check the USB connection 1 Check that the USB cable is connected to the computer. The USB port on the back of the computer is marked by the USB symbol. Plug the long, flat end of the USB cable into this port. 2 Make sure that the smaller, more square end of the USB cable is plugged into the back of the printer. 3 Check that the USB cable is not damaged and that the light is on. Make sure the cartridges are properly installed With the front of the printer facing you, check for proper print cartridge installation. If you are using a color cartridge, make sure it is properly installed in the right carrier. If you are using a black cartridge or photo cartridge, make sure it is properly installed in the left carrier. Make sure the sticker and tape are removed from the print cartridges: 1 Lift the scanner unit. 2 Remove the print cartridges from the print cartridge carrier. 3 Make sure the sticker and tape are removed from the bottom and back of the print cartridges. Try printing a test page again 1 Do one of the following: • In Windows Vista, click Control Panel. • In Windows XP or 2000, click Start. 2 Click Programs or All Programs Lexmark 5000 Series. 3 Click Solution Center. 135