Lexmark 13H0300 User's Guide - Page 78

General problems - printer cartridges

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Basics Copying Printing Scanning Faxing Troubleshooting Index Troubleshooting 71 General problems Problem: Paper jam Document does not print Solution: Your All-In-One may have a paper jam in either the document path or the paper path. To clear a paper jam: 1 Open the operator panel and remove any paper from the document path. 2 If paper is still jammed in the All-In-One, open the cartridge access door and remove any paper from the paper path. 3 Close the cartridge access door, and then close the operator panel firmly until it snaps into place. 4 Press Cancel/No. • Make sure the All-In-One is connected to the computer correctly. Check the cable connections to the All-In-One and the computer. • Make sure the cartridges are properly installed. • Make sure the sticker and tape are removed from the bottom of the print cartridges. • Use an undamaged USB cable. • The print cartridge may be out of ink. • Make sure you select the All-In-One as the default printer. www.lexmark.com Lexmark X125

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Troubleshooting
Copying
Printing
Scanning
Faxing
Troubleshooting
71
Basics
Index
www.lexmark.com
Lexmark X125
General problems
Problem:
Solution:
Paper jam
Your All-In-One may have a paper jam in either the document path or
the paper path. To clear a paper jam:
1
Open the operator panel and remove any paper from the
document path.
2
If paper is still jammed in the All-In-One, open the cartridge access
door and remove any paper from the paper path.
3
Close the cartridge access door, and then close the operator panel
firmly until it snaps into place.
4
Press
Cancel/No
.
Document does not print
•
Make sure the All-In-One is connected to the computer correctly.
Check the cable connections to the All-In-One and the computer.
•
Make sure the cartridges are properly installed.
•
Make sure the sticker and tape are removed from the bottom of the
print cartridges.
•
Use an undamaged USB cable.
•
The print cartridge may be out of ink.
•
Make sure you select the All-In-One as the default printer.