Lexmark 13N1000 User's Guide - Page 147
the Paper Size to A4., Ghost Images
UPC - 734646035323
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Troubleshooting Symptom Uneven print density ABCDE ABCDE ABCDE Cause Solution • A toner cartridge is defective. • A photodeveloper is worn or defective. • The transfer belt is worn or defective. • Replace the toner cartridge. • Replace the photodeveloper (black alone or all other colors at once). • Replace the transfer belt. Characters have jagged or uneven edges A downloaded font is not supported. Ghost Images Toner is low. AABBCCDDEE ABCDE ABCDE If you are using downloaded fonts, verify the fonts are supported by the printer, the host computer, and the software application. • Make sure the Paper Type setting is correct for the paper or specialty media you are using. • Replace the toner cartridge. Clipped images (Some of the print is cut off on the sides, top, or bottom of the paper.) Incorrect margins Skewed print (Print is inappropriately slanted.) Blank pages Guides in the selected tray are Move the guides in the tray to the proper set for a different size paper positions for the size loaded. than what is loaded in the tray. • Guides in the selected tray are set for a different size paper than what is loaded in the tray. • Auto size sensing is set to off, but you loaded a different size paper in a tray. For example, you inserted A4 size paper into the selected tray but did not set the Paper Size to A4. • Move the guides in the tray to the proper positions for the size loaded. • Set the Paper Size to match the media in the tray. • Guides in the selected tray are not in the correct position for the paper size loaded in the tray. • You are using paper that does not meet the printer specifications. • Move the guides in the tray to the proper positions for the size loaded. See Media specifications. • Packaging material has not been removed from one or more toner cartridges • Toner is low. • One or more toner cartridges are defective or empty. • Remove the packaging material from the appropriate toner cartridge • Remove the toner cartridge by gripping the handles with both hands. Shake the cartridge back and forth and reinstall it. • Replace the defective toner cartridges. Solving print quality problems 147