Lexmark 16C0000 User's Guide

Lexmark 16C0000 - X 520 MFP B/W Laser Manual

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  • Lexmark 16C0000 | User's Guide - Page 1
    C520, C522, and C524 User's Guide Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2005 Lexmark International, Inc. All rights reserved. 740 West New Circle Road Lexington, Kentucky 40550 June 2005 www
  • Lexmark 16C0000 | User's Guide - Page 2
    to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts. • Your product uses a laser. CAUTION: Use of controls or adjustments or performance of
  • Lexmark 16C0000 | User's Guide - Page 3
    Supported network printer ports ...17 Direct printing using Windows 98 SE, Me, Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 ...18 Shared printing using Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 ......... 19 Configuring Drag'N'Print ...21 Macintosh ...21 Mac
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    list ...28 Printing the Print Quality Test Pages ...29 Printing only black text and graphics ...29 Configuring the printer for black-only printing 29 Removing the color supplies ...30 Configuring the printer for color printing and replacing the supplies 33 Chapter 5: Media specifications 35 Media
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    a fuser ...80 Ordering a transfer belt ...80 Ordering a waste toner box ...80 Maintaining the printer for long-term storage 80 Storing supplies ...81 Storing media ...81 Storing the toner cartridges and photoconductor units 81 Replacing the toner cartridges ...81 Recycling Lexmark products
  • Lexmark 16C0000 | User's Guide - Page 6
    Contents Disabling Power Saver ...108 Encrypting the disk ...108 Configuring printer alerts ...109 Adjusting operator panel contrast ...109 Memory requirements ...110 Using the Print and Hold function ...110 Selecting a user name ...110 Printing and deleting held jobs ...110 Accessing held jobs from
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    ...138 Energy consumption ...138 Power regulation notice ...138 Total energy usage ...138 Power Saver ...139 ENERGY STAR ...139 Waste from Electrical and Electronic Equipment (WEEE) directive 139 Laser notice ...140 Statement of Limited Warranty for Lexmark C520, C522, and C524 140 Index ...142
  • Lexmark 16C0000 | User's Guide - Page 8
    1 Overview Basic models The following illustration shows the Lexmark™ C520, C522, and C524 of the Lexmark family of printers and their features. C520 and C522 have a manual feed slot on the front of the standard tray. C524 has a multipurpose feeder located on the front of the standard tray which
  • Lexmark 16C0000 | User's Guide - Page 9
    for the Lexmark C522 and C524. Optional 500-sheet drawer Illustrations in this publication Illustrations in this publication are predominantly for C524 with the multipurpose feeder. Illustrations for C522 with the manual feed slot are only shown for loading and clearing jams instructions. Configured
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    with the printer to install the custom printer driver and obtain enhanced printer features and functionality. Drivers are also available in downloadable software packages on the Lexmark Web site at www.lexmark.com. Using Windows Server 2003, Windows 2000, Windows XP, Windows 98 SE, Windows Me, or
  • Lexmark 16C0000 | User's Guide - Page 11
    -click Add Printer. Note: USB support is not available for Windows 95 and Windows 98 (first edition) operating systems. 4 When prompted, select Local printer. 5 Click Have Disk. Note: Some Windows operating systems require that the user has administrative access to install printer drivers on the
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    printer. 2 Install a printer driver on the attached computer. 3 Match the serial settings in the COM port. Setting parameters in the printer for a Note the following restrictions: • Maximum baud rate supported is 115,200. • Data Bits must be set to heading to find the serial parameters. Windows 12
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    Installing drivers for local printing Installing a printer driver A printer driver must be installed on the computer that is connected to the printer. Note: Windows 95 and Windows 98 (first edition) users should follow the installation directions in Using Windows 95 and Windows 98 (first edition). 1
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    Install screen, click Install. g Enter the user password, and click OK. All the printer is also available in a downloadable software package on the Lexmark Web site at www.lexmark.com. 4 Do one of the following: • If the USB-attached printer appears in the Printer List, quit Print Center or Printer
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    drivers CD and on the Lexmark Web site at www.lexmark.com. The UNIX/Linux User's Guide in each package gives detailed instructions for installing and using Lexmark printers in UNIX and Linux environments. All the printer driver packages support local printing using a parallel connection. The driver
  • Lexmark 16C0000 | User's Guide - Page 16
    . 1 Look for the address under the "TCP/IP" heading on the network setup page printed in Printing a network setup page. 2 Go to Verifying the IP settings, and begin with step 2. If the network is not using DHCP, then manually assign an IP address to the printer. One of the easiest ways is to use the
  • Lexmark 16C0000 | User's Guide - Page 17
    Updated system and custom drivers are available on the Lexmark Web site at www.lexmark.com. Supported network printer ports • Microsoft Standard TCP/IP port-Windows 2000, Windows XP, and Windows Server 2003 • LPR-Windows NT 4.0 • Lexmark Enhanced TCP/IP port-Windows 98 SE/Me, Windows NT 4.0, Windows
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    of available ports. d Enter the IP address in the text box. Note: If the IP address is unknown, print a network setup page, and look under the TCP/IP heading. For help, see Printing a network setup page and Verifying the IP settings. 8 Print a test page to verify printer installation. Windows 18
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    the Shared as check box, and enter a name in the text box. e In the Alternate Drivers section, select the operating systems of all the network clients that will print to the printer. f Click OK. Note: If files are missing, prompts may appear to request the server operating system CD. Windows 19
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    folder now has a shared indicator. For example, in Windows NT 4.0, a hand appears under the printer object. • Browse Network Neighborhood. Find the host name of the server, and look for the shared name assigned to the printer. Install the printer driver (or subset) on network clients Using the point
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    Installing drivers for network printing Configuring Drag'N'Print Note: Drag'N'Print™ support is not available for all printers. For detailed configuration instructions, launch the drivers CD, click View Documentation, and click Software and utilities. Macintosh Note: A PostScript Printer Description
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    is correct for the printer, then printer setup is complete. • If the PPD file displayed in the Summary window is not correct for the printer, delete the printer from the printer list in Print Center or Printer Setup Utility, and repeat Step 1: Install a custom PPD file. Mac OS 9.x Step 1: Install
  • Lexmark 16C0000 | User's Guide - Page 23
    www.lexmark.com. Lexmark provides a printer driver package for each supported UNIX and Linux platform. The User's Guide in each package gives detailed instructions for installing and using Lexmark printers in UNIX and Linux environments. These packages are available for download from the Lexmark Web
  • Lexmark 16C0000 | User's Guide - Page 24
    driver window is unfamiliar, open the online Help for more information. To support all the printer features, use the Lexmark custom printer drivers. Updated drivers, as well as a complete description of the driver packages and Lexmark driver support, are available from the Lexmark Web site. A user
  • Lexmark 16C0000 | User's Guide - Page 25
    This ensures that the job does not print until the specific user is there to retrieve it, and no one else using the printer can print the job. This will only work with the Lexmark custom drivers that came on the drivers CD which shipped with the printer. 1 In the word processor, spreadsheet, browser
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    number of the PIN which is displayed, and then press . The user name are deleted. Note: When one or more jobs print, the job or jobs are deleted from printer memory. For more information about confidential jobs, and Print and Hold jobs, see Using the Print and Hold function. Canceling a print
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    a job from a Macintosh computer running Mac OS 9.x When sending a job to print, the printer icon for the selected printer appears on the desktop. 1 Double-click the printer icon on the desktop. A list of print jobs appears in the printer window. 2 Select the print job requiring cancelation. 3 Press
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    3 In the printer window, select the print job requiring cancelation. 4 Press Delete. Printing the menu settings page The menu settings page shows current settings (user default settings) for the menus, a list of installed options, and available printer memory. Use this page to verify that all
  • Lexmark 16C0000 | User's Guide - Page 29
    the toner cartridges with the photoconductor units. Keep the photoconductor units and toner cartridges readily available. Configuring the printer for black-only printing Complete the following instructions to print with black only prior to removing all the color supplies from the printer. 1 Turn
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    the Printer appears briefly, followed by the clock. Remove all color supplies then appears, so complete Removing the color supplies as follows. Removing the color supplies Warning: Do not touch the shiny photoconductor drum on the photoconductor unit. 1 Grasp the handhold. Printing only black text
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    bag that came on replacement photoconductor units) to cover them. If these items were not saved from the original packaging, wrap a sheet of paper around each unit and seal the sheet with tape, but do not attach the tape to the shiny photoconductor drum. 1 2 Printing only black text and graphics
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    Printing 5 Place the photoconductor units in the box that comes with replacement units. If the box is not available, use an empty paper supplies box. 6 Close the box to protect the photoconductor units from light exposure. 7 Grasp the small handles on the yellow toner cartridge as the illustration
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    the upper door. Configuring the printer for color printing and replacing the supplies To return to color printing, complete the following steps. 1 Turn the printer off. 2 Press and hold and while turning the printer on. Configuring the printer for color printing and replacing the supplies 33
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    Yellow cartridge As the photoconductor units stored in the box are replaced in the printer, check the clear end of the photoconductor unit for color residue. Clear end The residue color should match the color label located on the transfer belt in the printer. 4 Press until Black Only Mode
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    media for the printer helps avoid printing problems. The following sections contain guidelines for choosing the correct media for the printer. For detailed information about media characteristics, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications
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    more than 25% post-consumer waste that do not meet DIN 19 309 • Any paper having a weight less than 60 g/m2 (16 lb) • Multiple-part forms or documents Selecting paper Proper paper loading helps prevent jams and ensures trouble-free printing. To help avoid jams or poor print quality: • Always use new
  • Lexmark 16C0000 | User's Guide - Page 37
    Media specifications • Make sure the Paper Type, Paper Texture, and Paper Weight settings are correct. (See Paper Menu in the Menus and Messages Guide located chosen preprinted letterhead is acceptable for laser printers. Page orientation is important when printing on letterhead. Use the following
  • Lexmark 16C0000 | User's Guide - Page 38
    use in laser printers. Transparencies must be 0.12-0.14 mm (4.8-5.4 mil) in thickness or 161-179 g/m2 in weight. Print quality and durability depend on the transparency used. Always print samples on the transparencies being considered for use before buying large quantities. We recommend Lexmark part
  • Lexmark 16C0000 | User's Guide - Page 39
    Media specifications Labels The printer can print on paper labels designed for use with laser printers. Only letter size, A4 size, and legal size label sheets should be used. Label adhesives, face sheet (printable stock), and topcoats must be able to withstand temperatures of 180°C (356°F) and
  • Lexmark 16C0000 | User's Guide - Page 40
    on card stock and labels, see the Card Stock & Label Guide. Media sizes and support Legend  - supported ✘- unsupported Media size Dimensions Standard 250-sheet tray Optional 500-sheet tray Multipurpose feeder (Tray 1) (Tray 2) or manual feed slot A4 210 x 297 mm  (8.27 x 11.7 in
  • Lexmark 16C0000 | User's Guide - Page 41
    Media specifications Media sizes and support (continued) Legend  - supported ✘- unsupported Media size Dimensions Standard 250-sheet tray Optional 500-sheet tray Multipurpose feeder (Tray 1) (Tray 2) or manual feed slot Executive 184.2 x 266.7 mm  (7.25 x 10.5 in.)   Folio 216 x
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    specifications Media source support and duplex (two-sided printing) support for Universal media size Legend  - supported ✘- unsupported Universal media size Manual feed slot ✘ ✘ ✘   ✘ ✘       Duplex ✘ ✘   Media support for sources and duplex feature Legend  - supported
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    in any source is not supported for duplex (two-sided) printing. 3 For 60 to 176 g/m2(16 to 47 lb bond) paper, grain long fibers are recommended. For papers heavier than 176 g/m2 (47 lb bond), grain short is recommended. 4 Pressure sensitive area must enter the printer first. 5 100% cotton content
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    manual feed slot 163 g/m2 (90 lb) 163 g/m2 (100 lb) 176 g/m2 (65 lb) 199 g/m2 (110 lb) 203 g/m2 (125 lb) 216 g/m2 (80 lb) Transparencies Laser printer to simplex printing only at less than 60% relative humidity. 2 This paper weight in any source is not supported for duplex (two-sided) printing. 3
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    sided printing) Duplex printing (or two-sided printing) allows printing on both sides of a sheet of paper. Printing on both sides of paper reduces printing costs. For sizes that are acceptable for duplex printing, see Media sizes and support. Select Duplex from the printer driver to print individual
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    Media specifications The two values for the Duplex Bind are: Long Edge* The asterisk (*) indicates this is the factory default setting. Assumes Binding Binding Back of sheet Front of next sheet Front of next sheet Landscape Portrait Using the duplex function (two-sided printing) 46
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    tray The printer has two trays to select from: the standard tray (tray 1), also known as the 250-sheet tray and the optional 500sheet tray (tray 2), which is part of the optional 500-sheet drawer and fits into the support unit. Load the paper or specialty media used for the majority of print jobs in
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    Letter or A4 based on the standard size for your country or region. Notice the size indicators on the bottom of the tray on both sides of the guide. Use these indicators to help position the guide at the correct size. Notice the load lines on the width guide tab which is the maximum height indicator
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    5 Load the paper stack with the recommended print side face-up. Load the stack toward the back of the tray as shown. When loading letterhead paper, place the header toward the front of the tray. 6 Squeeze the width guide tabs, and slide the length guide to lightly touch the side of the stack
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    size is loaded again, the tray does not need to be completely removed from the support unit. Just remove it partially and load the media without adjusting the guides. Identifying the multipurpose feeder or the manual feed slot The printer multipurpose feeder for printing on different sizes and types
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    : • Load only one size and type of media at a time. • To achieve the best possible print quality, use only high-quality media that is designed for use in laser printers. See Media guidelines for Pull the multipurpose feeder door down. Identifying the multipurpose feeder or the manual feed slot 51
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    Loading media 3 Grasp the extension, and pull it straight out until fully extended. 4 Grasp the handle of the guide. • For paper, push the guide to the media size that is being loaded. Notice the size names molded into the surface. Identifying the multipurpose feeder or the manual feed slot 52
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    If not loading paper, push the guide all the way to the left. 5 Prepare media for loading. Note: Do not load different sizes or types of media in the multipurpose feeding failures. Note: Avoid touching the print side of the transparencies. Be careful not to scratch them. Identifying the multipurpose
  • Lexmark 16C0000 | User's Guide - Page 54
    properly. Do not fold or crease the envelopes. 7 Move the guide close to the size indicator for the size of envelopes being loaded first. 8 Locate the stack height limiter and cause jams. Tab Stack height limiter Guide Size indicators Identifying the multipurpose feeder or the manual feed slot 54
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    the media. • Load paper and card stock with the recommended print side face down and the top edge entering first. • Load letterhead with the logo face down and the top edge entering first. • Load transparencies with the recommended print side face down and the top edge entering first. Identifying
  • Lexmark 16C0000 | User's Guide - Page 56
    media • Load envelopes with the flap side up. Warning: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self-stick adhesives. These envelopes may severely damage the printer. Do not feed stamped envelopes into the multipurpose feeder. The stamp is shown in the illustration
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    Media guidelines for a listing of supported types and sizes. Note: When printing from the manual feed slot, be sure to set the Paper Size and Paper Type. See Setting the Paper Type and Paper Size for more information. Loading the manual feed slot while a print job is already printing may cause a jam
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    that is designed for use in laser printers. See Media guidelines for information on selecting types of media. • Load media with the top edge going into the manual feed slot first. (Letterhead goes face-down.) 1 Use the marks above the slot to adjust the guide for standard sizes of media. For an odd
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    bin The standard bin holds up to 250 sheets of 20 lb paper and is located on top of the printer. The standard bin collates print jobs face-down. The standard bin supports all media listed in Media sizes and support. Attaching the standard bin To attach the standard bin to the top of the
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    the back of the standard bin. It has two lengths, one for shorter media like Letter and A4 sizes, and one for longer media like Legal size. To extend the media stop for short sizes of media: 1 Grasp the media stop at the first indentation. 2 Lift it up and then back until it
  • Lexmark 16C0000 | User's Guide - Page 61
    Loading media To extend the media stop for longer sizes of media, start with the media stop fully closed: 1 Grasp the media stop at the second indentation. 2 Lift it up and back until it is flat at a 180 degree angle. Using the standard bin 61
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    a list of possible paper types to locate the correct type, and then press . This saves this setting as the new user default type or size setting. The message Submitting Selection appears. The printer returns to the Paper Menu. 8 Press twice to return to Ready. Setting the Paper Type and Paper
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    removing a tray. • Do not load the manual feed slot during printing since this may cause a jam. Wait for the Load Manual feeder with x prompt. • Push all trays in firmly after loading media. • Make sure the guides in the trays are properly positioned for the size of media loaded. Make sure the
  • Lexmark 16C0000 | User's Guide - Page 64
    media size in the sources matches the size setting selected from the operator panel menus. • Make sure all cables that connect to the printer 1 or tray 2) and if a duplex (two-sided) print job is being sent. When a jam occurs, the printer issues a message indicating the region of the jam. Only the
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    doors and covers, and remove trays to access jam areas. The illustration shows the location of sources and possible jam areas. Upper door Standard bin Fuser cover Standard tray (Tray 1) Inner door Lower door Optional 500-sheet tray (Tray 2) Identifying the media path 65
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    1 67 Between Tray 1 and Tray 2 69 Behind the inner door 69 Under the four photoconductor 70 units In Tray 1 76 In the manual feed slot 77 Jam between an input sensor and the fuser exit sensor Jam after the fuser exit sensor Jam in the duplex page-turnaround area Jam in the duplex area Jam
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    Clearing jams Clearing a jam in the standard tray (Tray 1) If the media did not feed correctly from the standard tray, the jam is in the tray. The operator panel indicates a 241.xx Paper Jam. 1 Open the standard tray. 2 Pull the jammed media out. 3 Insert the tray. If the media fed from the tray and
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    tray. The operator panel indicates a 242.xx Paper Jam. 1 Open the optional 500-sheet tray. 2 Pull the jammed media out. 3 Insert the tray into the support unit. If the media fed from Tray 2, but is caught between Tray 1 and Tray 2 in the media path, the operator panel indicates a 242.xx Paper Jam
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    jams behind the inner door The media is jammed behind the inner door, but not under the photoconductor units. The operator panel indicates a 200.xx Paper Jam. Warning: To avoid overexposing the photoconductor units to light, do not leave the inner door open longer than 10 minutes while clearing this
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    door. 2 Pull the media straight forward only to remove it. Note: Be careful not to dislodge the photoconductor units. 3 If the media does not pull free at all, remove all four photoconductor units. (If help to remove them is needed, see the illustration on page 31.) Remove the jammed media, then
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    and the inside of the printer near the fuser may be hot. Wait for the fuser to cool before clearing jams from this area. The jammed media is under the fuser or the fuser cover. The operator panel indicates a 201.xx Paper Jam. Warning: To avoid overexposing the photoconductor units to light, do not
  • Lexmark 16C0000 | User's Guide - Page 72
    and partially exposed from the slot behind the fuser, the operator panel indicates a 202.xx Paper Jam. Warning: If jammed media is seen in the position shown in the following illustration, pull the jammed media gently up and to the rear of the printer. 3 Close the lower door. This closes the inner
  • Lexmark 16C0000 | User's Guide - Page 73
    Clearing jams Clearing jams between the fuser and the standard bin The jammed media is visible from the standard bin. The operator panel indicates a 202.xx Paper indicates a 203.xx Paper Jam. Grasp the jam, and pull it back away from the bin. Clearing jams between the fuser and the standard bin 73
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    Clearing jams Clearing duplex path jams The jammed media is under the rollers near the fuser. The operator panel indicates a 203.xx Paper Jam. 1 Open the upper door. 2 Grasp the jammed media on each side, and pull it out gently. 3 Close the upper door. Clearing duplex path jams 74
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    Clearing jams If the jammed media is caught between the lower door and the inner door, the operator panel indicates a 230.xx Paper Jam. 1 Open the upper door. 2 Pull the jammed media straight up. Note: If most of the jammed media is not visible with the upper door open, open the lower door to
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    Clearing jams If the jammed media is caught entering the standard tray (Tray 1), the operator panel indicates a 230.xx Paper Jam. 1 Remove the standard tray. 2 Pull the jammed media down and out. 3 Install the standard tray. The jammed media is caught as shown in the standard tray (Tray 1). The
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    it enters the multipurpose feeder. The operator panel indicates a 250.xx Paper Jam. Clearing jams from the manual feed slot If the media is not placed far enough into the manual feed slot, the printer operator panel issues a message to insert the media. In this case, push the media farther into the
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    , designate a key operator to do the setup and maintenance of the printer. Refer printing problems and maintenance tasks to this key operator. In the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark Authorized Supplies Dealers in your area. In other countries or regions, visit
  • Lexmark 16C0000 | User's Guide - Page 79
    you bought your printer. Replacing maintenance items as needed helps to maintain top printer performance, optimize print quality, and avoid printing problems. Ordering toner cartridges When 88 Cyan cartridge low, 88 Magenta cartridge low, 88 Yellow cartridge low, or 88 Black cartridge low appears on
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    Toner Cartridge Black Toner Cartridge Cyan Toner Cartridge Magenta Toner Cartridge Yellow Toner Cartridge Black Toner Cartridge Part Number C5220CS C5220MS C5220YS C5220KS C5200CS C5200MS C5200YS C5200KS C5222CS C5222MS C5222YS C5222KS C5202CS C5202MS C5202YS C5202KS For printer(s) C522, C524 C522
  • Lexmark 16C0000 | User's Guide - Page 81
    photoconductor drum. Replacing the toner cartridges When one of the following messages appears on the operator panel, the toner cartridge must be replaced soon: 88 Cyan cartridge low, 88 Magenta cartridge low, 88 Yellow cartridge low, 88 Black cartridge low. Make sure the appropriate toner cartridge
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    toner cartridge is replaced, follow the instructions located in the new toner cartridge box to recycle the used toner cartridge. When you return a used toner cartridge, you contribute to a worldwide recycling effort at no cost to you. For best results, use Lexmark supplies with the printer. Damage
  • Lexmark 16C0000 | User's Guide - Page 83
    the printer Recycling Lexmark products To return Lexmark products to Lexmark for recycling: 1 Visit our Web site: www.lexmark.com/recycle 2 Follow the instructions on the computer screen. Replacing the photoconductor units When 84 [color] PC Unit life warning appears on the operator panel, replace
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    transfer belt sheet that comes with a replacement transfer belt. Cleaning the printhead lenses Clean the printhead lenses when print quality problems become apparent as mentioned in Solving print quality problems in the Troubleshooting chapter. Warning: To avoid overexposing the photoconductor units
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    the printer Aligning the toner cartridges for color registration When the new transfer belt was installed and all the photoconductor units were moved from the used transfer belt to the new one, the alignment of the toner cartridges and photoconductor units may have changed. For better color
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    be turned off for a month or longer, remove the fuser and store it in a clean and convenient place. CAUTION: The fuser and the inside of the printer near the fuser may be hot. Wait for the fuser to cool before removing it. 1 Turn the printer off. 2 Grasp the handhold. 3 Open the upper door. Removing
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    Maintaining the printer 4 Turn the thumbscrews counterclockwise to loosen them. 5 Grasp the fuser by the handles and lift it straight up. 6 The fuser could still be hot. Touch it only by the handles. 7 Store the fuser in a clean and convenient place. 8 Close the upper door. Removing the fuser for
  • Lexmark 16C0000 | User's Guide - Page 88
    Maintaining the printer Replacing the fuser after long-term storage 1 Grasp the handhold. 2 Open the upper door. Replacing the fuser after long-term storage 88
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    before closing the upper door. 6 Close the upper door. 7 Turn the printer on. If the fuser is installed improperly or it is missing, 87 Fuser Missing appears on the operator panel. If this message appears, remove the fuser, and reinstall it correctly. Replacing the fuser after long-term storage 89
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    breaker. • Other electrical equipment plugged into the outlet is working. • The printer driver settings are correct. • All options are properly installed. If all of the problems listed are checked, and a problem still exists, turn the printer power off, wait for about 10 seconds, and then turn the
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    for the printer for network printing. See the drivers CD or the Lexmark Web site for information. The wrong interface cable Use a recommended interface cable. is in use, or the cable is not securely connected. See the Setup sheet for cable specifications. Solving display problems 91
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    IEEE 1284compliant parallel cable. Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for the standard parallel port are recommended. The printer is in Hex Trace If Ready Hex appears on the display, exit Hex Trace mode; mode. otherwise, the job will not print. Turn the printer off and back on
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    a soft, clean, lint-free cloth. Clean the printhead lenses. See Cleaning the printhead lenses. Replace the color toner cartridge causing the line. If the problem still exists, replace the photoconductor units. If the problem continues, replace the transfer belt. Solving print quality problems 93
  • Lexmark 16C0000 | User's Guide - Page 94
    specifications. Make sure the printer Paper Type setting matches the type of media being used. Avoid textured media with rough finishes. The toner cartridges may be empty. Replace the needed toner cartridge. The fuser is worn or defective. Replace the fuser. Solving print quality problems
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    is too low. Select a different Toner Darkness, RGB Brightness, or RGB Contrast setting from the printer driver before sending the job to print, or return the color settings to the factory defaults. The toner cartridges are defective. Replace the toner cartridges. Transparency print quality is
  • Lexmark 16C0000 | User's Guide - Page 96
    cartridges. The photoconductor units are defective. The printer requires servicing. Make sure all packaging is removed from the photoconductor units. See the Setup sheet or Replacing a photoconductor unit. Replace the photoconductor units. Call for customer support. Solving print quality problems
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    Troubleshooting Symptom The media curls badly once it prints and exits to the standard bin. Cause The Paper Weight setting is wrong for the type of paper or Weight setting. Make sure the media loaded in the source is not damp. Load media from a new package. Solving print quality problems 97
  • Lexmark 16C0000 | User's Guide - Page 98
    instructions. See Memory requirements for more information on memory cards. Optional INA card: Make sure the connection between the card and the system board is made securely. See Installing an optional flash memory or firmware card for installation instructions. Solving option problems
  • Lexmark 16C0000 | User's Guide - Page 99
    Troubleshooting Solving media feed problems Symptom Paper frequently jams. The Paper Jam message remains after the jam is removed. Cause Solution Media that does not meet the printer specifications is being used. Use recommended media. See the Card Stock & Label Guide available on our Lexmark
  • Lexmark 16C0000 | User's Guide - Page 100
    Troubleshooting Symptom Cause Solution Media falls out of the standard bin when the standard bin is full. Some printer size. information. The page that jammed does not reprint after the jam is cleared. Jam Recovery in Print the print job or change standard bin. the tray being printed from.
  • Lexmark 16C0000 | User's Guide - Page 101
    in Chooser. Solving other problems Problem Action I need to get updated printer drivers or utilities. See the drivers CD that came with the printer. It contains printer drivers and utilities.Visit the Lexmark Web site, www.lexmark.com, for the most current printer drivers or utilities. I need
  • Lexmark 16C0000 | User's Guide - Page 102
    color. What is CMYK color? Cyan, magenta, yellow, and black inks or toners can be printed in various amounts to produce a large range of colors observed in nature. For example, cyan and yellow can be combined to create green. Printing presses, inkjet printers, and color laser printers create colors
  • Lexmark 16C0000 | User's Guide - Page 103
    Color menu and the Manual Color Correction setting. Manual Color Correction applies the RGB and CMYK color conversion table mappings as defined in the Manual Color menu. Users may select any of five different color conversion tables available for RGB objects (sRGB Display, Display - True Black
  • Lexmark 16C0000 | User's Guide - Page 104
    to input the desired color value and a more specific or lower increment value. This lets the user print multiple pages of colored boxes that surround a specific color of interest. To access the pages of Detailed Color Samples, use the printer EWS interface. Select the Color Samples option within the
  • Lexmark 16C0000 | User's Guide - Page 105
    Troubleshooting Cyan, Magenta, and Yellow. The increment value defined by the user for Detailed Color Samples applies to Cyan, Magenta, Yellow, and Black. Online technical support Technical support is available on the Lexmark Web site at www.lexmark.com. Calling for service When calling for printer
  • Lexmark 16C0000 | User's Guide - Page 106
    support person in charge of the printer. Since many people could be using the printer Print and Hold functionality. 2 Press and hold and while turning the printer on. 3 Release the buttons when the clock appears. CONFIG MENU appears on the first line of the display and Resetting the Printer appear
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    Defaults appears. • All downloaded resources (fonts, macros, and symbol sets) in printer memory (RAM) are Power Saver setting may also be adjusted by issuing a Printer Job Language (PJL) command. For more information, see the Technical Reference available on our Lexmark Web site at www.lexmark
  • Lexmark 16C0000 | User's Guide - Page 108
    Administrative support Disabling Power Saver Disabling Power Saver is a two-step process. First, the menu item is turned on, and then the menu item is selected. 1 Turn the printer off. 2 Press and hold and while turning the printer on. 3 Release the buttons when the clock appears. CONFIG MENU
  • Lexmark 16C0000 | User's Guide - Page 109
    a message, and activates the selected alarm type. Cartridge Alarm Gives a choice on how the printer responds when cartridge life is low. Off Single Continuous The printer posts a message and continues printing. The printer stops printing, posts a message, and activates the selected alarm type
  • Lexmark 16C0000 | User's Guide - Page 110
    memory is not covered by the product warranty. Lexmark may require that all third-party features be removed before a product is supported or serviced. Using the Print and Hold function When sending a job to the printer, a user can specify in the driver for the printer to hold the job in memory. When
  • Lexmark 16C0000 | User's Guide - Page 111
    name is the name for the individual user and the name specified when the job was sent to the printer. User name is actually a folder since its sub-selections contain print jobs. 3 Press . • Confidential jobs appears on the first line of the display if one has been sent. If this is needed, press
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    identification number (PIN). When a valid PIN is entered, a user has access to all print jobs matching the user name and PIN the user entered. The print jobs matching the entered PIN appear on the display. The user selects a specific job, Print all confidential jobs, or Delete all confidential jobs
  • Lexmark 16C0000 | User's Guide - Page 113
    panel gives information about the status of the printer using the colors red and green. Indicator light status Off Blinking green Solid green Solid red Indicates Printer power is off. Printer is warming up, processing data, or printing a job. Printer is on, but idle. Operator intervention is
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    support printer is in the Ready state. Press button. to stop or suspend all job activity. The functions as a stop If printing, pressing causes the Stop screen to appear on the display and display the default setting. • Save the displayed menu item as the new user default setting. The printer
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    support Using the security lock feature The printer is equipped with a security lock feature. When a lock compatible with most laptop computers is attached, the printer is locked. Once locked, the metal plate and the system board cannot be removed. Attach a security lock to the printer print device
  • Lexmark 16C0000 | User's Guide - Page 116
    at least one user name and password must be established from the settings page. To configure for SNMPv3 through the Embedded Web Server of the printer: 1 Open Network/Ports. 4 Click IPSec. Two types of authentication are supported for IPSec: • Shared Key Authentication - Any ASCII phrase shared
  • Lexmark 16C0000 | User's Guide - Page 117
    wireless print server to provide WPA-Enterprise security support. Support for 802.1x requires the establishment of credentials for the printer. The printer must of a PIN number and a choice of specific menus to lock. Each time a locked menu is selected, the user will be prompted to enter the correct
  • Lexmark 16C0000 | User's Guide - Page 118
    Administrative support Printing Lockout Printing Lockout allows locking or unlocking of a printer using an assigned PIN. When locked, every job the printer receives will buffer to the hard disk. A user can print jobs only by entering the correct PIN on the operator panel. A PIN can be assigned
  • Lexmark 16C0000 | User's Guide - Page 119
    options Installing the 500-sheet drawer The printer supports one optional drawer which allows an additional 500 sheets of paper to be loaded. CAUTION: If installing a 500-sheet drawer after setting up the printer, turn the printer off and unplug the power cord before continuing. 1 Unpack the 500
  • Lexmark 16C0000 | User's Guide - Page 120
    to lift it, and make sure your fingers are not under the printer when you set it down. Accessing the system board Note: This procedure requires a #2 Phillips screwdriver. CAUTION: Turn the printer off, and unplug the power cord before continuing. Note: See Using the security lock feature before
  • Lexmark 16C0000 | User's Guide - Page 121
    Installing and removing options To install a memory or flash card, access the system board. 1 Notice the eight screws located on the metal plate. Turn the screws counterclockwise until they are loose. Do not remove the screws. 2 Lift the metal
  • Lexmark 16C0000 | User's Guide - Page 122
    for the card being installed. Firmware and flash memory card connectors Hard disk connector Memory card connector Optional INA card connector Warning: System board electrical components are easily damaged by static electricity. Touch something metal on the printer before touching any system
  • Lexmark 16C0000 | User's Guide - Page 123
    and removing options Replacing the system board metal plate Note: This procedure requires a #2 Phillips screwdriver. 1 Align and place the eight keyholes on the system board metal plate onto the screws on the system board. 2 Slide the metal plate down. Replacing the system board metal plate 123
  • Lexmark 16C0000 | User's Guide - Page 124
    components or connectors. CAUTION: If installing a memory card after setting up the printer, turn the printer off and unplug the power cord before continuing. 1 Access the system board (see Accessing the system board). 2 Open both latches on the connector completely. Installing an optional memory
  • Lexmark 16C0000 | User's Guide - Page 125
    the connector until it snaps into place. Make sure each latch fits over the notch located on either side of the memory card. Latch Notch 6 Replace the metal plate (see Replacing the system board metal plate). Installing an optional memory card 125
  • Lexmark 16C0000 | User's Guide - Page 126
    damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. 1 Locate the card to and store it in a box for protection. 5 Replace the metal plate. See Replacing the system board metal plate. Removing a memory card 126
  • Lexmark 16C0000 | User's Guide - Page 127
    components or connectors. CAUTION: If installing a flash or firmware card after setting up the printer, turn the printer off and unplug the power cord before continuing. 1 Access the system board (see Accessing the system board). 2 Unpack the card. Save the packaging materials. Note: Avoid
  • Lexmark 16C0000 | User's Guide - Page 128
    the metal pins on the bottom of the card. Locking clips 3 Place the optional firmware or flash memory card in its original packaging, or wrap it in paper and store it in a box for protection. 4 Replace the metal plate. See Replacing the system board metal plate. Removing an optional flash memory or
  • Lexmark 16C0000 | User's Guide - Page 129
    disks are easily damaged by static electricity. Touch something metal on the printer before touching a disk. Note: If an option card has been installed installing the hard disk. 1 Remove the system board metal plate (see Accessing the system board). 2 Remove the mounting plate, hard disk, ribbon
  • Lexmark 16C0000 | User's Guide - Page 130
    disk snaps into place. 9 Replace the metal plate. See Replacing the system board metal plate. Removing an optional hard disk Warning: Hard disks are easily damaged by static electricity. Touch something metal on the printer before touching a disk. 1 Remove the system board metal plate (see Accessing
  • Lexmark 16C0000 | User's Guide - Page 131
    on the printer before touching any system board electronic components or connectors. An optional internal print server allows connection from the printer to to the system board. 5 Replace the system board metal plate. See Replacing the system board metal plate. Installing an optional INA card 131
  • Lexmark 16C0000 | User's Guide - Page 132
    printer before touching any system board electronic components or connectors. Remove the system board metal plate (see Accessing the system board paper and store it in a box. 3 Align the metal plate Replace the system board metal plate. See Replacing the system board metal plate. Removing an optional INA
  • Lexmark 16C0000 | User's Guide - Page 133
    parallel cable. A USB port requires a USB cable. Be sure to match the USB symbol on the cable to the USB symbol on the printer. Match the appropriate Ethernet cable or parallel cable with the connector shown as follows: USB connector USB symbol Ethernet connector Parallel connector Attaching cables
  • Lexmark 16C0000 | User's Guide - Page 134
    Notices • Licensing notice • Conventions • Electronic emission notices • Noise emission levels • ENERGY STAR • Waste from Electrical and Electronic Equipment (WEEE) directive • Laser notice • Statement of Limited Warranty for Lexmark C520, C522, and C524 Notices 134
  • Lexmark 16C0000 | User's Guide - Page 135
    you want to review: BSD License and Warranty statements GNU General Public License Other Licenses The Lexmark modified third-party support. To obtain source code files for the Lexmark modified GNU licensed software, launch the drivers CD that shipped with the printer, and click Contact Lexmark
  • Lexmark 16C0000 | User's Guide - Page 136
    Lexmark C520, C522, and C524 base and network printers, Types 5022-010, 5022-210, 5022-400, 5022-410, and 5022-430, have been tested and found to comply with the limits for a Class B digital device, pursuant to Part off and on, the user is encouraged to try to purchase or service representative for
  • Lexmark 16C0000 | User's Guide - Page 137
    and safety of electrical equipment designed for use within certain voltage limits. A declaration of conformity with the requirements of the Support, Lexmark International, S.A., Boigny, France. This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950. The United
  • Lexmark 16C0000 | User's Guide - Page 138
    following table, you must attach a suitably rated and certified power-regulating device (such as a voltage stabilizer or UPS device) to the printer power supply. Your warranty may not cover damages caused by power surges. Maximum Voltage Nominal Voltage Range Range 100V-110V AC 90V-117V AC 110V
  • Lexmark 16C0000 | User's Guide - Page 139
    Notices Power Saver As part of the ENERGY STAR program, this printer is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to the EPA Sleep Mode. The Power Saver Mode saves energy by lowering power consumption during extended periods of inactivity. ENERGY STAR
  • Lexmark 16C0000 | User's Guide - Page 140
    , depleted, or consumed. Fuser Units, Transport Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is available are substantially consumed when the printer displays a "Life Warning" or "Scheduled Maintenance" message for such item. To obtain warranty service you may be
  • Lexmark 16C0000 | User's Guide - Page 141
    Lexmark user's guides, manuals, instructions or guidance • Unsuitable physical or operating environment • Maintenance by anyone other than Lexmark or a Lexmark authorized servicer • Operation of a product beyond the limit of its duty cycle • Use of printing media outside of Lexmark specifications
  • Lexmark 16C0000 | User's Guide - Page 142
    operator panel contrast 109 Power Saver 107 automatic size sensing 45 automatic tray linking 45 avoiding jams 24 hints 63 B binding, duplex 45 C cables Ethernet 133 parallel 133 USB 133 canceling, print job Mac OS 9.x 27 Mac OS X 27 printer operator panel 27 Windows desktop 27 taskbar 27 card
  • Lexmark 16C0000 | User's Guide - Page 143
    printer 21 USB printing 13 maintaining the printer 78 toner cartridges, storing 81 manual feed slot guidelines 58 location 50 media guidelines 35 letterhead 37 letterhead, printing 37 loading multipurpose feeder 53 letterhead guidelines 37 loading in multipurpose feeder 55 loading instructions
  • Lexmark 16C0000 | User's Guide - Page 144
    settings page 28 ordering maintenance items 79 fuser 80 photoconductor units 80 toner cartridges 79 transfer belt 80 waste toner box 80 supplies 79 fuser 80 photoconductor units 80 toner cartridges 79 transfer belt 80 waste toner box 80 P paper letterhead 37 loading manual feed slot 58 multipurpose
  • Lexmark 16C0000 | User's Guide - Page 145
    not work 92 unexpected page breaks 92 unresponsive printer 90 R recycling products 83 used supplies 82 repeat print 111 replacing fuser 83 photoconductor units 83 toner cartridges 81 transfer belt 83 waste toner box 83 reserve print 111 restoring factory default settings 107 S safety information
  • Lexmark 16C0000 | User's Guide - Page 146
    storing 81 toner 78 supplies, determining status 78 system board accessing 120 covering with metal plate 123 T toner cartridges recycling 82 replacing 81 storing 81 transparencies, loading 55 tray linking 45 troubleshooting basic printer problems 90 calling for service 105 color quality problems 101
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www.lexmark.com
C520, C522, and C524
User’s Guide
June 2005
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,
registered in the United States and/or other countries.
© 2005 Lexmark International, Inc.
All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550