Section |
Page |
Contents |
2 |
Safety information |
8 |
Learning about the printer |
10 |
Printer configurations |
10 |
Understanding the control panel |
13 |
Installing options |
15 |
Installing internal options |
15 |
Available options |
15 |
Accessing the system board to install internal options |
16 |
Installing a memory card |
17 |
Installing a flash memory or firmware card |
18 |
Installing a printer hard disk |
20 |
Installing an internal print server or port interface card |
21 |
Reinstalling the system board |
23 |
Attaching cables |
23 |
Loading paper and specialty media |
25 |
Setting the Paper Size and Paper Type |
25 |
Configuring Universal paper settings |
25 |
Loading the 520-sheet trays |
27 |
Loading the 520-sheet trays |
27 |
Using A5 or statement paper sizes |
29 |
Loading the 867- and 1133-sheet trays |
30 |
Using the multipurpose feeder |
31 |
Linking and unlinking trays |
34 |
Linking trays |
34 |
Unlinking trays |
34 |
Assigning a Custom Type <x> name |
34 |
Changing a Custom Type <x> name |
35 |
Paper and specialty media guide |
36 |
Paper guidelines |
36 |
Paper characteristics |
36 |
Unacceptable paper |
37 |
Selecting paper |
37 |
Selecting preprinted forms and letterhead |
37 |
Using recycled paper |
38 |
Using letterhead |
38 |
Using transparencies |
40 |
Using envelopes |
40 |
Using labels |
41 |
Using card stock |
41 |
Storing paper |
42 |
Supported paper sizes, types, and weights |
42 |
Paper sizes supported by the printer |
42 |
Paper types and weights supported by the printer |
44 |
Paper types and weights supported by the finisher |
44 |
Supported finishing features |
45 |
Printing |
48 |
Installing printer software |
48 |
Printing a document from Windows |
48 |
Printing a document from a Macintosh computer |
48 |
Printing confidential and other held jobs |
48 |
Holding jobs in the printer |
48 |
Printing confidential and other held jobs from Windows |
49 |
Printing confidential and other held jobs from a Macintosh computer |
50 |
Printing from a USB flash memory device |
51 |
Printing information pages |
52 |
Printing a menu settings page |
52 |
Printing a network setup page |
52 |
Printing a font sample list |
53 |
Printing a directory list |
53 |
Printing the print quality test pages |
53 |
Canceling a print job |
54 |
Canceling a print job from the control panel |
54 |
Canceling a print job from the Windows taskbar |
54 |
Canceling a print job from the Windows desktop |
54 |
Canceling a print job from Mac OS 9 |
54 |
Canceling a print job from Mac OS X |
55 |
Printing in black and white |
55 |
Using Max Speed and Max Yield |
55 |
Clearing jams |
56 |
Avoiding jams |
56 |
Understanding jam numbers and locations |
56 |
200–203 paper jams |
58 |
230–231 paper jams |
58 |
241 paper jam |
60 |
242–244 paper jams |
61 |
250 paper jam |
64 |
280–282 paper jams |
65 |
283–284 and 287–288 paper jams |
66 |
284–286 paper jams |
68 |
289 staple jam |
69 |
Understanding printer menus |
73 |
Menus list |
73 |
Supplies menu |
74 |
Paper menu |
75 |
Default Source menu |
75 |
Paper Size/Type menu |
75 |
Configure MP menu |
77 |
Substitute Size menu |
78 |
Paper Texture menu |
78 |
Paper Loading menu |
79 |
Custom Types menu |
80 |
Universal Setup menu |
80 |
Bin Setup menu |
81 |
Reports menu |
82 |
Reports menu |
82 |
Settings menu |
84 |
Setup menu |
84 |
Finishing menu |
88 |
Quality menu |
90 |
Utilities menu |
93 |
PDF menu |
95 |
PostScript menu |
96 |
PCL Emul menu |
96 |
PPDS menu |
99 |
HTML menu |
100 |
Image menu |
101 |
Security menu |
102 |
Network/Ports menu |
102 |
TCP/IP menu |
102 |
IPv6 menu |
103 |
Wireless menu |
104 |
Standard Network and Network <x> menus |
104 |
Standard USB and USB <x> menus |
106 |
Serial <x> menu |
107 |
NetWare menu |
110 |
AppleTalk menu |
110 |
LexLink menu |
111 |
USB Direct menu |
111 |
Help menu |
111 |
Understanding printer messages |
112 |
List of status and error messages |
112 |
Activating Menu Changes |
112 |
Activating PPDS Mode |
112 |
Bin <x> Full |
112 |
Busy |
112 |
Calibrating |
112 |
Cancel not available |
112 |
Canceling |
112 |
Change <src> to <x> |
112 |
Check <src> guides |
113 |
Clearing job accounting statistics |
113 |
Close cover <x> |
113 |
Close door <x> |
113 |
Copies |
113 |
Deactivating PPDS Mode |
113 |
Defragmenting Flash DO NOT POWER OFF |
113 |
Delete/Delete all/Delete all confidential jobs |
113 |
Deleting |
114 |
Disabling DLEs |
114 |
Disabling Menus |
114 |
Disk Corrupted. Reformat? |
114 |
Disk recovery x/y XX% DO NOT POWER OFF |
114 |
Empty hole punch box |
114 |
Enabling Menus |
114 |
Encrypting disk x/y XX% DO NOT POWER OFF |
114 |
Enter PIN |
115 |
Enter PIN to lock |
115 |
Error reading USB drive |
115 |
Flushing buffer |
115 |
Formatting Disk x/y XX% DO NOT POWER OFF |
115 |
Formatting Flash DO NOT POWER OFF |
115 |
Incorrect orientation |
115 |
Insert hole punch box |
115 |
Insert Tray <x> |
115 |
Internal System Error, Reload Bookmarks |
116 |
Internal System Error, Reload Security Certificates |
116 |
Invalid Engine Code |
116 |
Invalid file format |
116 |
Invalid Network Code |
116 |
Invalid PIN |
116 |
Load manual feeder with <x> |
116 |
Load <src> with <x> |
117 |
Load staples <x> |
117 |
Menus are disabled |
117 |
Network/Network <x> |
117 |
No held jobs |
117 |
No jobs to cancel |
117 |
No recognized file types |
117 |
Power Saver |
118 |
Printer locked, enter PIN to unlock |
118 |
Printing |
118 |
Programming disk DO NOT POWER OFF |
118 |
Programming flash DO NOT POWER OFF |
118 |
Programming System Code DO NOT POWER OFF |
118 |
Reading USB drive DO NOT REMOVE |
118 |
Ready |
118 |
Remote Management Active DO NOT POWER OFF |
119 |
Remove paper from all bins |
119 |
Remove paper from standard bin |
119 |
Remove paper from bin <x> |
119 |
Resetting the printer |
119 |
Restore Held Jobs? |
119 |
Restoring Factory Defaults |
119 |
Restoring Held Job(s) x/y |
119 |
Serial <x> |
120 |
Some held jobs were not restored |
120 |
Some held jobs will not be restored |
120 |
Standard Bin Full |
120 |
Staples <x> empty or misfed |
120 |
Staples <x> low or missing |
120 |
Submitting Selection |
120 |
Tray <x> Empty |
120 |
Tray <x> Low |
120 |
Tray <x> Missing |
120 |
USB/USB <x> |
120 |
Waiting |
121 |
31 Missing or defective <color> cartridge |
121 |
32 Replace unsupported <color> cartridge |
121 |
34 Incorrect paper type, check <src> |
121 |
34 Incorrect paper size, check <src> |
121 |
35 Insufficient memory to support Resource Save feature |
122 |
37 Insufficient memory for Flash Memory Defragment operation |
122 |
37 Insufficient memory to collate job |
122 |
37 Insufficient memory, some held jobs will not be restored |
122 |
38 Memory full |
122 |
39 Page is too complex to print |
122 |
50 PPDS font error |
122 |
51 Defective flash detected |
123 |
52 Flash full |
123 |
53 Unformatted flash detected |
123 |
54 Serial option <x> error |
123 |
54 Standard network software error |
123 |
54 Network <x> software error |
123 |
55 Unsupported option in slot <x> |
123 |
56 Parallel port <x> disabled |
124 |
56 Serial port <x> disabled |
124 |
56 Standard USB port disabled |
124 |
56 USB port <x> disabled |
124 |
57 Configuration change, held jobs were not restored |
124 |
58 Too many disks installed |
124 |
58 Too many flash options installed |
125 |
58 Too many trays attached |
125 |
61 Remove defective hard disk |
125 |
62 Disk full |
125 |
63 Unformatted disk |
125 |
80 Scheduled maintenance <x> |
125 |
82 Replace waste toner box |
126 |
82 Waste toner box missing |
126 |
82 Waste toner box nearly full |
126 |
84 Black pc unit life warning |
126 |
84 color pc unit life warning |
126 |
84 <color> pc unit missing |
126 |
84 Replace black pc unit |
127 |
84 Replace color pc units |
127 |
84 Unsupported <color> pc unit |
127 |
88 <color> toner low |
127 |
88 Replace <color> toner |
127 |
200–285.yy Paper jam |
127 |
289 Staple error <x> |
127 |
900–999 Service <message> |
128 |
1565 Emul Error Load Emul Option |
128 |
Maintaining the printer |
129 |
Cleaning the exterior of the printer |
129 |
Storing supplies |
129 |
Conserving supplies |
129 |
Checking the status of supplies |
130 |
Checking the status of supplies from the control panel |
130 |
Printing a menu settings page |
130 |
Checking the status of supplies from a network computer |
130 |
Ordering supplies |
130 |
Ordering toner cartridges |
130 |
Ordering photoconductors |
131 |
Ordering staple cartridges |
131 |
Ordering a waste toner box |
131 |
Replacing supplies |
132 |
Replacing the waste toner box |
132 |
Cleaning the printhead lenses |
137 |
Replacing a photoconductor |
141 |
Replacing a toner cartridge |
144 |
Recycling Lexmark products |
146 |
Moving the printer |
146 |
Before moving the printer |
146 |
Moving the printer to another location |
147 |
Setting the printer up in a new location |
147 |
Shipping the printer |
148 |
Administrative support |
149 |
Adjusting the brightness or contrast of the display |
149 |
Disabling control panel menus |
149 |
Adjusting Power Saver |
149 |
Restoring the factory default settings |
150 |
Encrypting the printer hard disk |
150 |
Locking the control panel menus using the Embedded Web Server |
151 |
Locking the entire printer |
151 |
Modifying confidential print settings |
152 |
Supporting IPSec |
152 |
Supporting SNMPv3 |
152 |
Using 802.1x authentication |
153 |
Creating an administrative password |
154 |
Using Secure mode |
154 |
Troubleshooting |
155 |
Checking an unresponsive printer |
155 |
Door A will not shut properly |
155 |
Solving printing problems |
156 |
Multiple-language PDFs do not print |
156 |
Control panel display is blank or displays only diamonds |
156 |
Error message about reading USB drive appears |
156 |
Jobs do not print |
156 |
Make sure the printer is ready to print |
156 |
Check to see if the standard exit bin is full |
157 |
Check to see if the paper tray is empty |
157 |
Make sure the correct printer software is installed |
157 |
Make sure the internal print server is installed properly and working |
157 |
Make sure you are using a recommended USB, serial, or Ethernet cable |
157 |
Make sure printer cables are securely connected |
157 |
Confidential and other held jobs do not print |
157 |
Has a formatting error occurred? |
157 |
Make sure the printer has sufficient memory |
157 |
Check to see if the printer has received invalid data |
157 |
Job takes longer than expected to print |
158 |
Reduce the complexity of the print job |
158 |
Change the Page Protect setting to Off |
158 |
Job prints from the wrong tray or on the wrong paper |
158 |
Check the Paper Type setting |
158 |
Incorrect characters print |
158 |
Tray linking does not work |
158 |
Are the same size and type of paper loaded in each tray? |
158 |
Are the Paper Size and Paper Type settings the same for each tray? |
158 |
Large jobs do not collate |
159 |
Make sure Collate is set to On |
159 |
Reduce the complexity of the print job |
159 |
Make sure the printer has enough memory |
159 |
Unexpected page breaks occur |
159 |
Solving option problems |
159 |
Option does not operate correctly or quits after it is installed |
159 |
Reset the printer |
159 |
Check to see if the option is connected to the printer |
160 |
Make sure the option is installed |
160 |
Make sure the option is selected |
160 |
Drawers |
160 |
Make sure the paper is loaded correctly |
160 |
Reset the printer |
160 |
Finisher |
160 |
Make sure the connection between the finisher and the printer is secure |
160 |
Make sure you are using a paper size that is compatible with the finisher exit bins |
160 |
Flash memory card |
161 |
Hard disk with adapter |
161 |
Internal print server |
161 |
Check the print server connections |
161 |
Make sure the network software is configured correctly |
161 |
Memory card |
161 |
USB/parallel interface card |
161 |
Solving paper feed problems |
161 |
Paper frequently jams |
161 |
Check the paper |
161 |
Make sure there is not too much paper in the paper tray |
161 |
Check the paper guides |
162 |
Has the paper absorbed moisture due to high humidity? |
162 |
Print jobs are not routed to the booklet-maker bin |
162 |
Check the paper |
162 |
Is the letter- or A4-size paper loaded in a 520-sheet tray? |
162 |
Make sure the paper size is supported by the booklet-maker bin (Bin 2) |
162 |
Paper jam message remains after jam is cleared |
162 |
Page that jammed does not reprint after you clear the jam |
162 |
Solving print quality problems |
163 |
Isolating print quality problems |
163 |
Blank pages |
164 |
Characters have jagged or uneven edges |
164 |
Clipped images |
164 |
Check the paper guides |
164 |
Check the Paper Size setting |
164 |
Dark lines |
164 |
Gray background |
165 |
Reduce the Toner Darkness setting |
165 |
Incorrect margins |
165 |
Check the paper guides |
165 |
Check the Paper Size setting |
165 |
Check the Page size setting |
165 |
Light colored line, white line, or incorrectly colored line |
166 |
Clean the printhead lenses |
166 |
A toner cartridge may be defective |
166 |
Are the photoconductors defective? |
166 |
Paper curl |
166 |
Check the Paper Type setting |
166 |
Has the paper absorbed moisture due to high humidity? |
166 |
Print irregularities |
166 |
Has paper absorbed moisture due to high humidity? |
167 |
Check the Paper Type setting |
167 |
Check the paper |
167 |
Is the toner low? |
167 |
Print is too dark |
167 |
Check the darkness, brightness, and contrast settings |
167 |
A toner cartridge may be defective |
167 |
Print is too light |
168 |
Check the darkness, brightness, and contrast settings |
168 |
Has the paper absorbed moisture due to high humidity? |
168 |
Check the paper |
168 |
Check the Paper Type setting |
168 |
Make sure Color Saver is set to Off |
168 |
Is the toner low? |
168 |
A toner cartridge may be defective |
168 |
Repeating defects |
169 |
Do marks occur repeatedly only in one color and multiple times on a page? |
169 |
Skewed print |
169 |
Check the paper guides |
169 |
Check the paper |
169 |
Solid color pages |
169 |
Toner fog or background shading appears on the page |
169 |
A toner cartridge may be defective |
169 |
Are the photoconductors worn or defective? |
170 |
Is there toner in the paper path? |
170 |
Toner rubs off |
170 |
Check the Paper Type setting |
170 |
Check the Paper Texture setting |
170 |
Toner specks |
170 |
A toner cartridge may be defective |
170 |
Is there toner in the paper path? |
170 |
Transparency print quality is poor |
171 |
Check the transparencies |
171 |
Check the Paper Type setting |
171 |
Uneven print density |
171 |
Solving color quality problems |
171 |
FAQ about color printing |
171 |
Contacting Customer Support |
174 |
Notices |
175 |
Edition notice |
175 |
UNITED STATES GOVERNMENT RIGHTS |
175 |
Trademarks |
176 |
Conventions |
176 |
Federal Communications Commission (FCC) compliance information statement |
176 |
Exposure to radio frequency radiation |
177 |
Industry Canada notices |
177 |
Industry Canada radio interference statement |
177 |
Radio interference notice |
178 |
European Community (EC) directives conformity |
178 |
India emissions notice |
179 |
Noise emission levels |
180 |
Temperature information |
180 |
Waste from Electrical and Electronic Equipment (WEEE) directive |
180 |
Product disposal |
180 |
Federal Communications Commission (FCC) compliance information statement |
181 |
Notice to users of the Canadian telephone network |
182 |
Notice to users of the New Zealand telephone network |
182 |
South Africa telecommunications notice |
183 |
ENERGY STAR |
184 |
Laser notice |
184 |
Laser advisory label |
184 |
Power consumption |
184 |
Product power consumption |
184 |
Power Saver |
185 |
Off mode |
185 |
Total energy usage |
185 |
Statement of Limited Warranty |
185 |