Using the Embedded Web Server
...................................................................................................
116
Troubleshooting
.........................................................................................................
117
Online customer support
.................................................................................................................
117
Checking an unresponsive printer
...................................................................................................
117
Solving printing problems
................................................................................................................
117
Multiple-language PDFs do not print
........................................................................................................
117
Control panel display is blank
...................................................................................................................
117
Jobs do not print
.......................................................................................................................................
117
Job takes longer than expected to print
....................................................................................................
118
Tray linking does not work
........................................................................................................................
118
Unexpected page breaks occur
................................................................................................................
118
Solving copy problems
....................................................................................................................
119
Copier does not respond
..........................................................................................................................
119
Scanner unit does not close
.....................................................................................................................
119
Poor copy quality
......................................................................................................................................
119
Partial document or photo copies
.............................................................................................................
120
Solving scan problems
....................................................................................................................
121
Scanner does not respond
.......................................................................................................................
121
Scan was not successful
..........................................................................................................................
121
Scanning takes too long or freezes the computer
....................................................................................
121
Poor scanned image quality
.....................................................................................................................
121
Partial document or photo scans
..............................................................................................................
122
Cannot scan from a computer
..................................................................................................................
122
Solving fax problems
.......................................................................................................................
122
Cannot send or receive a fax
....................................................................................................................
122
Can send but not receive faxes
................................................................................................................
124
Can receive but not send faxes
................................................................................................................
125
Received fax has poor print quality
..........................................................................................................
125
Solving option problems
..................................................................................................................
126
Option does not operate correctly or quits after it is installed
...................................................................
126
Drawers
....................................................................................................................................................
126
Solving paper feed problems
...........................................................................................................
127
Paper frequently jams
...............................................................................................................................
127
Paper jam message remains after jam is cleared
....................................................................................
127
Solving print quality problems
..........................................................................................................
127
Repeating defects
.....................................................................................................................................
127
Color misregistration
.................................................................................................................................
128
Light colored line, white line, or incorrectly colored line
...........................................................................
128
Smeared vertical print
...............................................................................................................................
128
Streaked horizontal lines
..........................................................................................................................
129
Streaked vertical lines
..............................................................................................................................
129
Print is too light
.........................................................................................................................................
130
Print irregularities
......................................................................................................................................
130
Print is too dark
.........................................................................................................................................
131
7