Lexmark 524n User's Guide - Page 105
Online technical support, Calling for service
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Troubleshooting Cyan, Magenta, and Yellow. The increment value defined by the user for Detailed Color Samples applies to Cyan, Magenta, Yellow, and Black. Online technical support Technical support is available on the Lexmark Web site at www.lexmark.com. Calling for service When calling for printer service, be prepared to describe the problem or the error message on the display. Be prepared to give the printer model type and serial number. See the label located on the back of the printer at the right for this information. The serial number is also listed on the menu settings page which can be printed. See Printing the menu settings page for more information. For service, contact the Lexmark support site for customer service at http://support.lexmark.com, and report a description of the problem. Online technical support 105