Lexmark 810 series Setup Sheet - Page 2

Make sure your computer is on. 11 Attach the USB cable to your printer and computer. 12 13 Important! Click Cancel on the New Hardware screen. Windows 2000/XP Windows 98/Me Note: New Hardware screens appear only for Windows users. For Macintosh, continue to step 14. Insert the CD. 14 Follow the instructions on your screen to complete installation. If you inserted the CD and the install screen did not appear (Windows): 1 Click Cancel on any Add New Hardware screens. 2 Eject and reinsert the printer software CD. If the printer software install screen does not appear: a From your desktop, double-click My Computer (In Windows XP, click Start à My Computer). b Double-click the CD-ROM drive icon. If necessary, double-click setup.exe. c When the printer software install screen appears, click Install. d Follow the instructions on the screen to complete the installation. If you inserted the CD and the install screen did not appear (Mac): 1 From your desktop, double-click the Lexmark 810 Series Installer icon. 2 Double-click Install and follow the instructions on the screen. Need more ink? The following cartridges work with your printer. • 31 • 32 • 34 • 33 • 35 Federal Communications Commission (FCC) compliance information statement This product complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Refer to the Setup Troubleshooting Symptom: Diagnosis: Solution: The Power light is not lit Is the power cord pushed all the way into the printer? Disconnect the power cord from the wall outlet, and then from the printer. Reconnect the power cord by pushing it all the way into the connector on the printer, and then into the wall outlet. Is the printer connected to a working electrical outlet? Connect the printer to an electrical outlet that other electrical devices have been using. Software will not install Is your operating system compatible with the printer? The printer supports these operating systems: • Windows 98 • Windows Me • Windows 2000 • Windows XP • Mac OS X version 10.1.5 • Mac OS X version 10.2.3 and later Alignment page or test page will not print Is the printer on? Press the Power button. If the Power light does not come on, see the "The Power light is not lit" symptom at the beginning of this table. Do you see an error message on the monitor or flashing lights on the printer? See "Error messages troubleshooting" in your User's Guide. Is your printer connected to your computer through another Disconnect the USB cable from any other devices and device, such as a USB hub or switch box? directly connect it between the printer and your computer. For help, see step 12. Did you remove the sticker and tape from the bottom of each Remove the print cartridges, check for the sticker and tape print cartridge? and then reinsert them. For help, see step 7 and step 8. Are the print cartridges installed properly? Is the paper loaded correctly? See step 10. P/N 21G0070 E.C. 21G005 © 2004 Lexmark International, Inc. All rights reserved. Have a question? • Refer to the User's Guide. For Windows: Click Start à Programs or All Programs à Lexmark 810 Series à User's Guide. For Mac OS X: 1 From your desktop, double-click the Lexmark 810 Series folder alias. 2 Double-click the Lexmark 810 Series.help alias. • Refer to the Lexmark Solution Center software. 1 Click Start à Programs or All Programs à Lexmark 810 Series à Lexmark Solution Center. 2 Click the Troubleshooting tab on the left side of the screen. • Visit our Web site: http://support.lexmark.com/ • Call us at 1-800-332-4120. Monday-Friday (9:00 AM - 9:00 PM EST) Saturday (Noon-6:00 PM EST) Note: Phone number and support times may change without notice. Record the following information (located on your store receipt and the back of your printer) and have it ready when you contact us so that we may serve you faster: Machine Type number Serial number Date purchased Store where purchased