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Lexmark C4150 User Guide - Page 78

Ghost images, Step 3, Notes, Color, Adjust

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Troubleshooting 78 Action Yes Step 3 Go to step 4. a Depending on your operating system, specify the paper type, texture, and weight from the Printing Preferences or Print dialog. Notes: • Make sure that the settings match the paper loaded in the tray. • You can also change the settings on the printer control panel. b Resend the print job. No The problem is solved. Is the print still too dark? Step 4 Make sure that the paper has no texture or rough ﬁnishes. Are you printing on textured or rough paper? Step 5 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. b Resend the print job. Change the texture Go to step 5. settings to match the paper you are printing on. Go to step 6. The problem is solved. Is the print still too dark? Step 6 a Remove, and then reinstall the waste toner bottle. b From the Quality menu on the control panel, select Color Adjust. c Resend the print job. Contact customer The problem is support. solved. Is the print still too dark? Ghost images Leading edge AABBCCDD AABBCCDD Trailing edge

Section	Page
Contents	2
Safety information	6
Conventions	6
Learning about the printer	9
Finding information about the printer	9
Selecting a location for the printer	10
Printer configurations	11
Attaching cables	12
Using the control panel	13
Understanding the status of the power button and indicator light	14
Using the home screen	14
Printing a menu settings page	15
Menus list	16
Setting up and using the home screen applications	17
Customizing the home screen	17
Using Display Customization	17
Setting up Forms and Favorites	17
Configuring Eco-Settings	18
Using Customer Support	18
Using QR Code Generator	18
Setting up Device Quotas	18
Using Google Drive	19
Loading paper and specialty media	20
Setting the size and type of the specialty media	20
Configuring Universal paper settings	20
Loading trays	20
Loading the multipurpose feeder	22
Linking trays	23
Printing	25
Printing from a computer	25
Printing forms	25
Printing from a flash drive	25
Supported flash drives and file types	26
Configuring confidential jobs	27
Printing held jobs	27
Printing a font sample list	27
Printing a directory list	28
Canceling a print job	28
Securing the printer	29
Erasing printer memory	29
Erasing printer hard disk memory	29
Configuring printer hard disk encryption	29
Restoring factory default settings	29
Statement of Volatility	30
Maintaining the printer	31
Networking	31
Connecting the printer to a wireless network using Wi-Fi Protected Setup (WPS)	31
Changing port settings after installing an internal solutions port	32
Setting up serial printing (Windows only)	32
Cleaning the printer	33
Ordering supplies	33
Checking the status of parts and supplies	33
Using genuine Lexmark parts and supplies	33
Ordering toner cartridges	34
Ordering imaging unit or imaging kit	34
Ordering a waste toner bottle	34
Ordering a fuser maintenance kit	34
Ordering a transfer module	34
Replacing parts and supplies	35
Replacing the imaging unit	35
Replacing the imaging kit	39
Replacing a toner cartridge	43
Replacing the waste toner bottle	44
Replacing the fuser	45
Replacing the pick roller	47
Replacing the separator bracket	49
Replacing the transfer module	51
Resetting the maintenance counter	55
Moving the printer	55
Moving the printer to another location	55
Shipping the printer	55
Saving energy and paper	56
Setting up power saver modes	56
Adjusting the brightness of printer display	56
Conserving supplies	56
Recycling	56
Recycling Lexmark products	56
Recycling Lexmark packaging	57
Returning Lexmark cartridges for reuse or recycling	57
Clearing jams	58
Avoiding jams	58
Identifying jam locations	59
Paper jam in trays	60
Paper jam in the multipurpose feeder	61
Paper jam in the standard bin	61
Paper jam in door A	62
Troubleshooting	66
Network connection problems	66
Embedded Web Server does not open	66
Unable to read flash drive	67
Enabling the USB port	67
Checking the printer connectivity	67
Hardware options problems	68
Cannot detect internal option	68
Internal solutions port does not operate correctly	69
Parallel or serial interface card does not operate correctly	69
Paper feed problems	70
Envelope seals when printing	70
Collated printing does not work	70
Paper curl	71
Tray linking does not work	71
Paper frequently jams	72
Jammed pages are not reprinted	73
Printing problems	73
Confidential and other held documents do not print	73
Slow printing	74
Print jobs do not print	75
Print quality is poor	76
Blank or white pages	76
Dark print	77
Ghost images	78
Gray background	79
Horizontal dark lines	80
Horizontal white lines	81
Incorrect margins	82
Jagged or uneven characters	83
Light print	83
Print crooked or skewed	85
Repeating defects	85
Solid color or black images	86
Text or images cut off	87
Toner easily rubs off	88
Uneven print density	88
Vertical dark lines or streaks	89
Vertical white lines	89
The printer is not responding	90
Job prints from the wrong tray or on the wrong paper	91
Color quality problems	91
Adjusting toner darkness	91
Modifying the colors in printed output	92
FAQ about color printing	92
The print appears tinted	93
Contacting customer support	94
Upgrading and migrating	95
Hardware	95
Available internal options	95
Installing a memory card	95
Installing an internal solutions port	97
Installing an optional card	102
Installing a printer hard disk	104
Installing optional trays	108
Software	109
Installing the printer software	109
Adding available options in the print driver	109
Firmware	109
Exporting or importing a configuration file	109
Updating firmware	110
Notices	111
Product information	111
Edition notice	111
GOVERNMENT END USERS	111
Licensing notices	112
Trademarks	112
Noise emission levels	113
Static sensitivity notice	113
Temperature information	113
Laser notice	114
Laser advisory label	114