Lexmark C4352 Users Guide - Page 178
Missing colors
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Troubleshoot a problem 178 Action Yes Step 8 a Remove the color imaging kit, and then remove the black imaging unit. Contact customer support. Warning-Potential Damage: Do not expose the color imaging kit and black imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum under the color imaging kit and black imaging unit. Doing so may affect the quality of future print jobs. b Insert the black imaging unit, and then insert the color imaging kit. c Print the document. No The problem is solved. Is the print too light? Missing colors Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action Yes a Remove the color imaging kit. Warning-Potential Damage: Do not expose the color imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Contact customer support. Warning-Potential Damage: Do not touch the photoconductor drum under the color imaging kit. Doing so may affect the quality of future print jobs. b Remove the toner cartridge of the missing color. c Remove, and then insert the developer unit of the missing color. d Insert the toner cartridge of the missing color. e Insert the color imaging kit. f Print the document. No The problem is solved. Are some colors missing on print?