Lexmark CX625 Embedded Web Server Administrator s Guide - Page 56
Login troubleshooting
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Lexmark Confidential until announced Troubleshooting 56 Troubleshooting Login troubleshooting User is locked out Try one or more of the following: Update the allowed number of login failures and lockout time Note: This solution is applicable only in some printer models. The user may have reached the allowed number of login failures. 1 From the Embedded Web Server, click Settings > Security > Login Restrictions. 2 Update the allowed number of login failures and the lockout time. 3 Click Save. Note: Wait for the lockout time to pass before the new settings take effect. Reset or replace the smart card Check whether the type of smart card that you are using can be reset. If the card cannot be reset, then replace the card. User is logged out automatically Increase the Screen Timeout value 1 From the Embedded Web Server, click Settings > Device > Preferences. 2 Increase the Screen Timeout value. 3 Click Save. User cannot access applications or functions Make sure that the user is assigned to a group that has access to the applications and functions For more information, see "Managing login methods" on page 36. KDC and MFP clocks are out of sync Make sure that the date and time settings on the printer are correct For more information, see "Setting the date and time" on page 41.