Lexmark CX921 Users Guide PDF - Page 243
Step 1, Step 2, Settings, Paper, Tray Configuration, Paper Size/Type, Step 3, Step 4, Step 5, Warning
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Troubleshooting 243 Action Step 1 Check the printer for leaked toner contamination. Yes Go to step 2. No Contact customer support. Is the printer free of leaked toner? Step 2 a From the control panel, navigate to: Settings > Paper > Tray Configuration > Paper Size/Type b Check if the paper size and paper type settings match the paper loaded. Note: Make sure that paper does not have texture or rough finishes. Go to step 4. Go to step 3. Do the settings match? Step 3 a Depending on your operating system, specify the paper size and paper type from the Printing Preferences or Print dialog. Note: Make sure that the settings match the paper loaded. b Print the document. Go to step 4. The problem is solved. Is the print mottled? Step 4 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. b Print the document. Go to step 5. The problem is solved. Is the print mottled? Step 5 a Remove, and then insert the imaging kit. Contact customer support. Warning-Potential Damage: Do not expose the imaging kit to direct light. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum under the imaging kit. Doing so may affect the quality of future print jobs. b Print the document. The problem is solved. Is the print mottled?