Lexmark E320 Setup Guide - Page 52
Step 10: Troubleshooting tips
UPC - 734646511162
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Step 10: Troubleshooting tips Problem: What to do: Installing a print cartridge Characters appear light or blurred. • The print cartridge may be low on toner. Replace the cartridge. The printer seems to be printing, but pages • The print cartridge has an error. Replace the cartridge. are blank. The printer is on, but nothing prints. Jobs are not printing and the Error light is on solid. • Make sure the print cartridge is installed. Attaching cables Unexpected characters print or characters • Make sure the parallel cable, USB cable or Ethernet cable is firmly are missing. plugged in at the back of the printer. The operator panel lights do not come on • Make sure the power cord is firmly plugged in at the back of the when the printer is turned on. printer and at the wall outlet. Loading paper Toner smudges appear on the front or back • Make sure the paper is straight and unwrinkled. of the page. The paper sticks together/printer feeds multiple sheets of paper. • Remove the paper from tray 1 or optional tray 2 and fan the paper. • Don't overfill tray 1 or optional tray 2. • Make sure the paper is under both corner bucklers and lying flat in the optional tray 2. The paper skews or buckles. • Don't overfill tray 1 or optional tray 2. • Make sure the paper guides are properly positioned against the edges of the paper. 42 Troubleshooting tips