Lexmark Interact S605 SmartSolutions User's Guide

Lexmark Interact S605 Manual

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  • Lexmark Interact S605 | SmartSolutions User's Guide - Page 1
    SmartSolutions User's Guide 2010 www.lexmark.com
  • Lexmark Interact S605 | SmartSolutions User's Guide - Page 2
    no longer linked to my account 16 How do I replace an existing printer with a new one 16 Are solutions automatically saved if the same printer is added in the workspace 16 How do I set a polling interval for the printer to check for SmartSolutions updates 16 How do I turn the screen saver on or
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    18 Before you troubleshoot SmartSolutions 18 Smartsolutions and printer network setup troubleshooting 19 Printer cannot connect to the network ...19 Printer cannot connect to the Internet ...21 Cannot launch SmartSolutions ...22 Computer cannot detect printer...22 Cannot add printer ...24 Invalid
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    of solutions that you can create, customize, and download from the SmartSolutions Web site (http://smartsolutions.lexmark.com) to your printer. It lets you create one-touch custom solutions to streamline repetitive copying, scanning, and printing tasks. SmartSolutions also lets you view RSS feeds
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    to work properly, your computer must have a high-speed Internet connection and the following: Operating System Windows Windows 7 Windows Vista (SP1) Windows XP (SP3) Windows 2000 Macintosh Mac OS X version 10.6 Mac OS X version 10.5 Mac OS X version 10.4 Linux Browser Java Virtual Machine Adobe
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    the Web site at http://smartsolutions.lexmark.com. Adobe Flash Player Adobe Flash Player 10 or later Requirements for Print a File Your computer must have a Windows operating system. The printer driver must be installed with a network printer connection. The printer must be on the same subnet
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    send them to your printer. 4 Printers Add, rename, replace, or remove a printer from the Solution Center. To refresh your workspace, right-click on the printer name and then click Refresh Workspace. To specify polling interval for the printer to check for SmartSolutions updates, right-click on
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    screen saver. • Save the solutions you have created and send them to your printer. Click Save and Sync. Note: The system will automatically log you out after 2 hours of inactivity and will not automatically save your changes. To ensure that your solutions are saved, click Save and Sync after
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    and send these customized solutions to your printer. 1 Launch the SmartSolutions Web site on your computer. 2 Click Create an Account. 3 Fill in the required fields. 4 Click Continue, and then follow the instructions on the computer screen. Note: You will need your e-mail address and password every
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    Web site on your computer. 2 Log on to SmartSolutions. Note: If it is your first time to log on to the SmartSolutions Web site, then you will be prompted to create an account. 3 Click the Solution Center tab. 4 At the bottom of the screen, click Add Printer. 5 Follow the instructions to add your
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    changes. Make sure: • Your printer and computer are each connected to the Internet through an Ethernet or wireless connection. • Your printer is turned on and at the home screen. 1 From your workspace, click Save and Sync. Note: Do not close the browser window while the update is going on. 2 From
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    and computer are each connected to the Internet through an Ethernet or wireless connection. • Your printer is powered on, and at the Home screen. • You have saved the solutions you have created on the Solution Center, and sent them to your printer. 1 If using a copy or print solution, load paper
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    browser window while the update is taking place. The printer control panel will indicate that the changes have been sent to the printer. Adjusting screen saver settings using the printer control panel For the screen saver to run on the printer control panel, make sure: • Your printer is connected to
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    initiated. Selecting Off will disable screen savers on your printer. 4 Touch Accept. Make the screen saver run longer than the printer's default Power Saver timeout The screen saver runs for a number of minutes before the printer goes into Power Saver mode. The printer default for Power Saver is 60
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    All Programs or Programs, and then select the printer program folder from the list. 3 Click Printer Home. 4 Select your printer from the list. 5 From the Settings tab, click Wireless setup utility. 6 Follow the instructions on the computer screen. How do I delete a solution? 1 From your workspace
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    instructions on the computer screen. If you still cannot see your printer, then add it again. For more information, see "Adding a printer" on page 10. How do I replace an existing printer with a new one? 1 On the Printers area, right-click on the printer you want to replace. 2 Click Replace printer
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    chapter of the printer User's Guide. • For more information on setting up the printer to fax, see the printer Fax Getting Started Guide or the Faxing chapter of the printer User's Guide. • For more information on networking, see the printer Network Getting Started Guide or the Networking chapter
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    the paper guide on the ADF to the width of the original document. • When using the scanner glass, close the scanner lid to avoid dark edges on the scanned image. Before you troubleshoot SmartSolutions Use this checklist to solve most SmartSolutions problems. Make sure: • Your printer and computer
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    hub, router or wall connection. < < • Make sure the green light on the printer Ethernet port is lit when the Ethernet cable is attached. CHECK THE WIRELESS CONNECTION Note: SmartSolutions will not work if your printer is connected to a computer via ad hoc connection. Tips and troubleshooting 19 <
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    access to your wireless network, then you must add the MAC addresses of your printer, modem, computer and all other connecting devices to the list of addresses allowed to connect to the access point. - If you set the access point to issue a limited number of IP addresses, then you must change this
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    "Printer cannot connect to the network" on page 19. MAKE SURE THE PRINTER FIRMWARE IS UPDATED Check the Lexmark Web site for critical firmware updates. 1 Go to the Lexmark Web site at http://www.lexmark.com. 2 Click Drivers and Downloads. 3 Select your printer. A link to important firmware updates
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    it. 3 Plug the power cord into the wall outlet, and then turn on the printer. MAKE SURE THE PRINTER FIRMWARE IS UPDATED Check the Lexmark Web site for critical firmware updates. 1 Go to the Lexmark Web site at http://www.lexmark.com. 2 Click Drivers and Downloads. Tips and troubleshooting 22
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    3 Select your printer. A link to important firmware updates is usually posted on the product page. CHECK THE PRINTER CONNECTION Make sure: • The printer is not connected to a computer that hosts printer sharing over a network. • The printer is not connected through Ethernet to a print server on the
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    to factory default settings will delete all the printer network settings you have previously selected. You will need to set your settings again. For more information on setting up a wireless or Ethernet connection on your printer, see the Network Getting Started Guide. 1 From the home screen
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    2 From the Web content area, select Enable Java. Solutions troubleshooting Solutions do not show in the printer MANUALLY UPDATE THE SOLUTIONS ON YOUR PRINTER Update the solutions on your printer from the Solution Center or from your printer: • From the Solution Center, click Save and Sync to
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    printer User's Guide. CHECK YOUR NETWORK CONNECTION Make sure the printer is connected to an Ethernet or wireless network. Your network must be connected to the Internet for the printer to communicate with the SMTP server. MAKE SURE TO ENTER A VALID RECIPIENT E-MAIL ADDRESS Tips and troubleshooting
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    SUPPORTED FILE SIZE Images that are too large are not displayed. Cannot display RSS feeds CHECK THE INTERNET CONNECTION Viewing RSS feeds requires a working Internet connection. For more information on checking the printer Internet connection, see "Printer cannot connect Tips and troubleshooting 27
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    TO ENTER A VALID LOCATION The Cartridge Finder displays information on local retailers. Make sure to enter your correct location to get valid information. Printer solutions not updated MANUALLY UPDATE THE SOLUTIONS ON YOUR PRINTER Update the solutions on your printer from the Solution Center or from
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    on the printer Ethernet port is lit when the Ethernet cable is attached. For more information, see the Network Getting Started Guide. Check if the printer is connected to a wireless network Note: SmartSolutions will not work if your printer is connected to a computer via ad hoc connection. Using the
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    , make sure that you include the MAC address of the printer in the MAC address filter list. This will allow the printer to operate on the network. For more information, see the Network Getting Started Guide. How do I know which printer to select? Each printer detected on the network has its own
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    Finding the printer MAC address Select one of the two ways to find the printer MAC address: • A MAC address label is located inside the printer. MAC: XX XX XX XX XX XX The MAC address of the printer is a series of letters and numbers. Other devices sometimes use a type of MAC address called
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    . • Make sure the printer is powered on and at the home screen. When the printer is ready, click Back on the Add Printer Wizard, and then add the printer again. • Make sure all connections are working properly. Connection problems prevent communication between the printer and computer. How do I find
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    • If your printer is connected to a wireless network, then make sure that the Wi-Fi indicator light is lit and is solid green. MAC: XX XX XX XX XX XX If the Wi-Fi indicator light is not lit or is orange, then run the wireless setup again. For Windows users a Click or Start. b Click
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    19. To use this feature, you must connect to a network. Would you like to connect to a network now? • Reinsert the installation software CD or run the Wireless Setup Utility and configure the printer network settings from your computer. Communication Error. Try Again Later. This appears when the
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    and then reinsert it. c Plug the power cord into the wall outlet, and then turn on the printer. 3 Add the printer again. The printer shows an error For more information, see "Printer shows an error" on page 34. The printer returns to the home screen Check if the printer you are adding has been added
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    do the following: 1 Turn off the router (access point) and turn it back on again. Wait one minute for the computer to re-establish the connection. 2 Make sure you set the Date and Time on the printer correctly. a From the home screen, navigate to Device Setup: > Device Setup b Touch Date to set the
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    the Ethernet cable is attached. 3 Check if your printer is connected to a wireless network: Note: SmartSolutions will not work if your printer is connected to a computer via ad hoc connection. • Make sure the Wi-Fi indicator light is lit and is solid green. < < MAC: XX XX XX XX XX XX If the Wi
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    accessing other computers on your network. If your network has Internet access, try connecting to the Internet over a wireless connection. For more information, see the Network Getting Started Guide. Should I disable the printer search? By default, the Add Printer Wizard searches for printers within
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    Internet Explorer 6 Firefox 3.5 or later Windows 2000 Internet Explorer 6 Macintosh Mac OS X version 10.6 Mac OS X version 10.5 Mac OS X version 10.4 Safari 4 or later Java 5 or later Linux Ubuntu OpenSUSE Fedora Firefox 3.5 Java 5 or later For the latest updates to the operating system
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    Click Search address book from the solution dialog to launch the printer address book. • From the Contacts tab, select a name from the list solutions. • You can enter only 1 contact for solutions that support e-mailing photos, news articles, and other Web-based information. Using the Solution Center
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    setup 37 checking printer updates set polling interval 16 checking printer Web setup 36 computer cannot detect printer 22 connection instructions 32 create an account SmartSolutions 9 D deleting a solution 15 disabling printer search 38 E entering proxy settings 35 error message cannot detect
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    fax 25 incorrect or no data from Cartridge Finder 28 printer network settings 15 solutions do not show in the printer 25 solutions not updated 28 solutions, troubleshooting incorrect or no data from Cartridge Finder 28 supported browsers 5, 39 supported operating systems 5, 39 cannot send a fax 25
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SmartSolutions User's Guide
2010
www.lexmark.com