Lexmark MX321 Users Guide PDF

Lexmark MX321 Manual

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  • Lexmark MX321 | Users Guide PDF - Page 1
    MB2338, MX321 MFPs User's Guide September 2018 Machine type(s): 7017 Models: 276, 278 www.lexmark.com
  • Lexmark MX321 | Users Guide PDF - Page 2
    paper sizes...20 Supported paper types...22 Supported paper weights...22 Printing...23 Printing from a computer...23 Printing from a mobile device...23 Printing a font sample list...24 Copying...25 Using the automatic document feeder and scanner glass 25 Making copies...25 Copying photos...25
  • Lexmark MX321 | Users Guide PDF - Page 3
    ...39 Viewing a fax log...39 Blocking junk faxes...39 Holding a fax...39 Forwarding a fax...40 Scanning...41 Using the automatic document feeder and scanner glass 41 Creating an FTP shortcut...41 Scanning to an FTP server using a shortcut number 41 Understanding the printer menus 42 Menu map...42
  • Lexmark MX321 | Users Guide PDF - Page 4
    mail...75 FTP...82 Network/Ports...87 Security...99 Reports...104 Help...105 Troubleshooting...106 Printing the Menu Settings Page...106 Securing the printer 107 Locating the feeder...141 Paper jam in the automatic document feeder 142 Troubleshooting 144 Network connection problems...144
  • Lexmark MX321 | Users Guide PDF - Page 5
    Contents 5 Internal option problems...146 Issues with supplies...147 Paper feed problems...148 Printing problems...151 Faxing problems...180 Scanning problems...184 Contacting customer support...188 Upgrading and migrating 190 Hardware...190 Software...196 Firmware...197 Notices...199 Index...213
  • Lexmark MX321 | Users Guide PDF - Page 6
    that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor printer performance. CAUTION-POTENTIAL INJURY: To reduce the risk of fire
  • Lexmark MX321 | Users Guide PDF - Page 7
    of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it. CAUTION-SHOCK HAZARD: To possible injury. For more information on supported configurations, see www.lexmark.com/multifunctionprinters.
  • Lexmark MX321 | Users Guide PDF - Page 8
    than those specified in the User's Guide may result in hazardous radiation exposure. CAUTION- service representative. This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions
  • Lexmark MX321 | Users Guide PDF - Page 9
    the printer • Troubleshooting and solving problems Information on setting up and configuring the accessibility features of your printer Help using the printer software Find it here See the setup documentation that came with the printer or go to http://support.lexmark.com. Information Center
  • Lexmark MX321 | Users Guide PDF - Page 10
    support: • Documentation • Driver downloads • Live chat support • E‑mail support • Voice support Find it here Go to http://support.lexmark. with the printer. Product Information Guide-See the documentation that came with the printer or go to http://support.lexmark.com. Selecting a location for
  • Lexmark MX321 | Users Guide PDF - Page 11
    Learning about the printer 11 • Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee 156 standard. • Provide a flat, sturdy, and stable surface. • Keep the printer: - Clean, dry, and free of dust - Away from stray staples and paper
  • Lexmark MX321 | Users Guide PDF - Page 12
    may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see www.lexmark.com/multifunctionprinters. CAUTION-TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all
  • Lexmark MX321 | Users Guide PDF - Page 13
    adapter, or any other adapter that allows you to access the telephone line to send and receive faxes. 4 USB printer port Connect the printer to a computer.
  • Lexmark MX321 | Users Guide PDF - Page 14
    Learning about the printer 14 Using the control panel Use the To 1 Display View printing options, printer status, and error messages. 2 Arrow buttons Scroll through the menus or move between screens and menu options. 3 Select button • Select menu options. • Save the settings. 4 Redial
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    Learning about the printer 15 Power button light Off Solid amber Blinking amber Printer status The printer is off, ready, or processing data. The printer is in Sleep mode. The printer is in Hibernate mode.
  • Lexmark MX321 | Users Guide PDF - Page 16
    the specialty media. Configuring Universal paper settings 1 From the control panel, navigate to: > Settings > > Paper > > Media Configuration > > Universal Setup > 2 Select Portrait Width or Portrait Height, and then press . 3 Adjust the settings, and then press . Loading trays CAUTION-TIPPING HAZARD
  • Lexmark MX321 | Users Guide PDF - Page 17
    . 3 Flex, fan, and align the paper edges before loading. 4 Load the paper stack with the printable side facedown, and then make sure that the side guides fit snugly against the paper. Notes: • Load letterhead facedown with the top edge of the sheet toward the front of the tray for one‑sided printing
  • Lexmark MX321 | Users Guide PDF - Page 18
    Loading paper and specialty media 18 Loading the multipurpose feeder 1 Open the multipurpose feeder. 2 Adjust the guide to match the size of the paper that you are loading. 3 Flex, fan, and align the paper edges before loading. 4 Load paper with the printable
  • Lexmark MX321 | Users Guide PDF - Page 19
    Loading paper and specialty media 19 • Load envelopes with the flap facedown on the left side. • Load European envelopes with the flap facedown and entering the printer first. Warning-Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives.
  • Lexmark MX321 | Users Guide PDF - Page 20
    Paper support 20 Paper support Supported paper sizes Paper size Tray Multipurpose Two‑sided feeder .) Executive X 184 x 267 mm (7.3 x 10.5 in.) 1 This paper size is not supported in the optional tray. 2 This paper source supports paper size only up to 216 x 297 mm (8.5 x 11.7 in.). ADF
  • Lexmark MX321 | Users Guide PDF - Page 21
    Paper support 21 Paper size Tray Multipurpose Two‑sided feeder printing Letter 216 x 279 .2 x 127 mm to 216 x 356 mm ( 3 x 5 in. to 8.5 x 14 in.) 1 This paper size is not supported in the optional tray. 2 This paper source supports paper size only up to 216 x 297 mm (8.5 x 11.7 in.). ADF
  • Lexmark MX321 | Users Guide PDF - Page 22
    Preprinted Colored Paper Light Paper Heavy Paper2 Rough/Cotton Envelope X X Rough envelope X X 1 One‑sided paper labels designed for laser printers are supported for occasional use. It is recommended to print 20 or fewer pages of paper labels per month. Vinyl, pharmacy, and two‑sided
  • Lexmark MX321 | Users Guide PDF - Page 23
    computer supported Lexmark printer. 1 Open the document, and then send or share the document to Lexmark Mobile Print. Note: Some third‑party applications may not support printer. Note: Before printing, make sure that the Mopria Print Service is enabled. 1 From the home screen of your mobile device,
  • Lexmark MX321 | Users Guide PDF - Page 24
    is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint‑certified printer. Note: This application is supported only in some Apple devices. 1 From the home screen of your mobile device, launch a compatible application. 2 Select an item to print, and then
  • Lexmark MX321 | Users Guide PDF - Page 25
    ‑page documents, make sure to align the leading edge before loading. • Make sure to adjust the ADF guides to match the width of the paper that you are loading. • Use the scanner glass for single‑page documents, book pages, small items (such as postcards or photos), transparencies, photo paper
  • Lexmark MX321 | Users Guide PDF - Page 26
    on both sides of the paper (two‑sided) 1 Load an original document into the ADF tray or on the scanner glass. 2 From the control panel, navigate to: > Copy > > Paper Setup > 3 Adjust the setting. 4 Copy the document. Reducing or enlarging copies 1 Load an original document into the ADF tray or
  • Lexmark MX321 | Users Guide PDF - Page 27
    Adjust the settings. 4 Copy the document. Copying multiple pages onto a single sheet 1 Load an original document into the ADF tray or on the scanner glass. 2 From the control panel, navigate to: > Copy > > Pages Per Side 3 Adjust the settings. 4 Copy the document. Creating a copy shortcut Note: You
  • Lexmark MX321 | Users Guide PDF - Page 28
    ‑page documents, make sure to align the leading edge before loading. • Make sure to adjust the ADF guides to match the width of the paper that you are loading. • Use the scanner glass for single‑page documents, book pages, small items (such as postcards or photos), transparencies, photo paper
  • Lexmark MX321 | Users Guide PDF - Page 29
    then configure the settings. 4 Apply the changes. Sending an e-mail using a shortcut number 1 Load the original document into the ADF tray or on the scanner glass. 2 From the control panel, press #, and then enter the shortcut number using the keypad. 3 Send the e‑mail.
  • Lexmark MX321 | Users Guide PDF - Page 30
    applicable only in some countries or regions. • During the initial printer setup, clear the fax function check box and any other function you plan to panel, navigate to: > Settings > > Device > > Preferences > > Run Initial Setup > > Yes 2 Turn off the printer, wait for about 10 seconds, and then
  • Lexmark MX321 | Users Guide PDF - Page 31
    cord must be approved by the Australian Communications and Media Authority. Setup 1: Printer is connected to a dedicated fax line 1 Connect one the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer Off). • If you want to receive faxes automatically, then set the
  • Lexmark MX321 | Users Guide PDF - Page 32
    Faxing 32 Setup 2: Printer is sharing the line with an answering machine Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer does not receive faxes even if you have set
  • Lexmark MX321 | Users Guide PDF - Page 33
    . Do not remove the adapter plug from the telephone port of the printer if you are connecting to a serial or cascaded telephone system. Part name Lexmark adapter plug Part number 40X8519
  • Lexmark MX321 | Users Guide PDF - Page 34
    Faxing 34 Connecting the printer to a non‑RJ11 wall jack 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack. 3 If you want to connect another device with a non‑RJ11
  • Lexmark MX321 | Users Guide PDF - Page 35
    connect a telephone and answering machine to the same wall jack, then connect the devices as shown. Connecting to a distinctive ring service 1 From the control panel, navigate to: > Settings > > Fax > > Fax Defaults > > > Admin Controls > 2 Select the ring pattern. 3 Apply the changes. > Answer
  • Lexmark MX321 | Users Guide PDF - Page 36
    Faxing 36 Setting the fax date and time 1 Open a web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy
  • Lexmark MX321 | Users Guide PDF - Page 37
    into the ADF tray or on the scanner glass. 2 From the control panel, navigate to: > Fax > > enter the needed information > If necessary, configure other fax settings. 3 Fax the document. Using the computer Note: Make sure that the Universal Fax driver is installed with the printer software. For
  • Lexmark MX321 | Users Guide PDF - Page 38
    recipient number. If necessary, configure other fax settings. 3 Fax the document. Scheduling a fax 1 Load the original document into the ADF tray or on the scanner glass. 2 From the control panel, navigate to: > Fax > > enter the fax number > Send Time > 3 Configure the date and time to send the fax
  • Lexmark MX321 | Users Guide PDF - Page 39
    darkness 1 Load an original document into the ADF tray or on the scanner glass. 2 From the control panel, navigate to: > Fax > disable it to load the web page correctly. 2 Click Settings > Fax > Analog Fax Setup > Fax Receive Settings > Admin Controls. 3 Select Block No Name Fax. 4 Apply the
  • Lexmark MX321 | Users Guide PDF - Page 40
    123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the web page correctly. 2 Click Settings > Fax > Analog Fax Setup > Fax Receive Settings > Admin Controls. 3 In the Fax Forwarding menu, select Forward. 4 Apply the changes.
  • Lexmark MX321 | Users Guide PDF - Page 41
    Make sure to adjust the ADF guides to match the width of the paper that you are loading. • Use the scanner glass for single‑page documents, book 4 Apply the changes. Scanning to an FTP server using a shortcut number 1 Load the original document into the ADF tray or on the scanner glass. 2 From the
  • Lexmark MX321 | Users Guide PDF - Page 42
    Fax Setup • Web Link Setup • LPD Configuration • HTTP/FTP Settings • ThinPrint • USB • Google Cloud Print • Wi‑Fi Direct • Solutions LDAP Settings • Mobile Services Management • Miscellaneous • Shortcuts • Fax • Network • Information Guide • Media Guide • Mono Quality Guide • Moving Guide • Print
  • Lexmark MX321 | Users Guide PDF - Page 43
    Understanding the printer menus 43 Troubleshooting • Print Quality Test Pages • Cleaning the scanner Device Preferences Menu item Description Display Language [List of languages] Set the language of the text that appears on the display. Note: Not all languages
  • Lexmark MX321 | Users Guide PDF - Page 44
    the printer menus 44 Menu item Description One Page Flatbed Scanning On Off* Set copies from the scanner glass to only one page at a time. Screen VNC Connection Don't Allow* Allow Connect an external Virtual Network Computing (VNC) client to the remote control panel. Authentication Type None
  • Lexmark MX321 | Users Guide PDF - Page 45
    is required. Note: This menu item appears only in the Embedded Web Server. Supplies Cartridge Alarm Off* Single Continuous Set the number of times that the alarm sounds when the toner cartridge is low. Supplies Custom Supply Notifications Configure notification settings when the printer
  • Lexmark MX321 | Users Guide PDF - Page 46
    Content Recovery Jam Recovery Off On Auto* Set the printer to reprint jammed pages. Jam Content Recovery Scanner Jam Recovery Job level Page level* Specify how to restart a scan job after resolving a paper jam. Note: An asterisk (*) next to a value indicates the factory default setting. Power
  • Lexmark MX321 | Users Guide PDF - Page 47
    . Save Note: Information Send Time appears only when you select any of Supplies and Page Usage (Anonymous) the settings in Information Sent to Lexmark, except None of the Device Performance (Anonymous) Above. None of the Above* Information Send Time Start Time Stop Time Note: An asterisk
  • Lexmark MX321 | Users Guide PDF - Page 48
    fig Menu Menu item Description USB Configuration USB PnP 1* 2 Change the USB driver mode of the printer to improve its compatibility with a personal computer. USB Configuration USB Scan to Local On* Off Enable scanning to a computer. USB Configuration USB Speed Full Auto* Set the USB port to run
  • Lexmark MX321 | Users Guide PDF - Page 49
    Feeder Manual Paper Envelope Prompts Auto* MP Feeder Manual Envelope Set History Reset Black Cartridge Counter Reset Black stream. Fax Configuration Fax Low Power Support Disable Sleep Permit Sleep Auto* Specify the Copy Density 1-5 (3*) Adjust the toner density when printing or copying documents
  • Lexmark MX321 | Users Guide PDF - Page 50
    the printer to use the Orientation setting under Copy menu when sending quick copy jobs. Scanner Configuration Scanner Manual Registration Print Quick Test Front ADF Registration Flatbed Registration Align the scan area with the paper location. Note: An asterisk (*) next to a value indicates the
  • Lexmark MX321 | Users Guide PDF - Page 51
    the byte order of a TIFF‑formatted scan output. Scanner Configuration Exact Tiff Rows Per Strip On* Off Set the RowsPerStrip tag value of a TIFF‑formatted scan output. Note: An asterisk (*) next to a value indicates the factory default setting. Out of Service Erase Menu item Description Erase
  • Lexmark MX321 | Users Guide PDF - Page 52
    Understanding the printer menus 52 About this Printer Menu item Asset Tag Printer's Location Contact Description Show the serial number of the printer. Identify the printer location. The maximum length is 63 characters. Personalize the printer name. The maximum length is 63 characters. Print
  • Lexmark MX321 | Users Guide PDF - Page 53
    page Whole Page Set the printable area on a sheet of paper. Note: An asterisk (*) next to a value indicates the factory default setting. Setup Menu item Description Printer Language PCL Emulation* PS Emulation Set the printer language. Note: Setting a default printer language does not prevent
  • Lexmark MX321 | Users Guide PDF - Page 54
    Off* Fonts Horizontally Vertically Both directions Enable more pixels to print in clusters for clarity, in order to enhance text and images. Toner Darkness 1-10 (8*) Determine the lightness or darkness of text images. Halftone Normal* Detail Enhance the printed output to have smoother lines
  • Lexmark MX321 | Users Guide PDF - Page 55
    Understanding the printer menus 55 Job Accounting Note: This menu appears only when a printer hard disk is installed. Menu item Description Job Accounting Off* On Set the printer to create a log of the print jobs that it receives. Accounting Log Frequency Daily Weekly Monthly* Specify how
  • Lexmark MX321 | Users Guide PDF - Page 56
    Understanding the printer menus 56 Menu item Description URL to Post Log Specify where the printer posts job accounting logs. E‑mail Address to Send Logs Specify the e‑mail address to which the printer sends job accounting logs. Log File Prefix Specify the prefix for the log file name. Note:
  • Lexmark MX321 | Users Guide PDF - Page 57
    the symbol set for each font name. Note: A symbol set is a set of alphabetic and numeric characters, punctuation, and special symbols. Symbol sets support the different languages or specific programs such as math symbols for scientific text. Pitch 0.08-100 (10*) Specify the font pitch for scalable
  • Lexmark MX321 | Users Guide PDF - Page 58
    Tray Renumber Assign MP Feeder Off* None 0-201 Assign Tray [x] Off* None 0-201 Assign Manual Paper Off* None 0-201 Assign Manual Envelope Off* None 0-201 Configure the printer to work with print drivers or applications that use different source assignments for the paper source. Tray Renumber View
  • Lexmark MX321 | Users Guide PDF - Page 59
    Understanding the printer menus 59 HTML Menu item Description Font Name [List of fonts] (Times*) Set the font to use for HTML documents. Font Size 1-255 (12*) Set the font size to use for HTML documents. Scale 1-400% (100*) Scale HTML documents. Orientation Portrait* Landscape Set the
  • Lexmark MX321 | Users Guide PDF - Page 60
    source for all print jobs. Note: Multipurpose Feeder only appears when Configure MP is set to Cassette. Paper Size/Type Tray [x] MP Feeder Manual Paper Manual Envelope Specify the paper size or paper type loaded in each paper source. Substitute Size Off Statement/A5 Letter/A4 All Listed* Set the
  • Lexmark MX321 | Users Guide PDF - Page 61
    printer menus 61 Media Configuration Universal Setup Menu item Description Units of Measure Inches than the maximum width supported. Note: An asterisk (*) next to a value indicates the factory default setting. Custom Scan Sizes Menu item Custom Scan Size [x] Scan Size Name Width 1-8.50
  • Lexmark MX321 | Users Guide PDF - Page 62
    Magazine Newspaper Press Other Improve the output result based on the source of the original document. Sides 1 sided to 1 sided* 1 sided to 2 sided Specify the scanning behavior based on the original document. Note: An asterisk (*) next to a value indicates the factory default setting.
  • Lexmark MX321 | Users Guide PDF - Page 63
    "Copy to" Source Tray [x] (1*) MP Feeder Auto Size Match Specify the paper source for the copy job. Darkness 1-9 (5*) Adjust the darkness of the scanned image. Number of Copies 1-9999 (1*) Specify the number of copies. Overlay Confidential Copy Draft Urgent Custom Off* Specify the overlay text
  • Lexmark MX321 | Users Guide PDF - Page 64
    4 5 Specify the contrast of the output. Background Removal Background detection Content‑based Fixed Level ‑4 to 4 (0*) Adjust the amount of background visible on a scanned image. Auto Center Off* On Align the content at the center of the page. Mirror Image Off* On Create a mirror image of the
  • Lexmark MX321 | Users Guide PDF - Page 65
    on a scanned image. Allow edge‑to‑edge scanning of the original document. Sharpness 1-5 (3*) Adjust the sharpness of a scanned image. Note next to a value indicates the factory default setting. Analog Fax Setup General Fax Settings Menu item Description Fax Name Identify your fax machine
  • Lexmark MX321 | Users Guide PDF - Page 66
    splitter and a telephone handset. • Use a regular telephone line to answer an incoming fax job and to dial a fax number. • To go directly to the Manual Fax function, touch # and 0 on the keypad. Memory Use All receive Mostly receive Equal* Mostly send All send Set the amount of internal printer
  • Lexmark MX321 | Users Guide PDF - Page 67
    printer menus 67 Menu item Description Enable Extension in Use Support Off On* Determine whether a telephone line is used by Off* Long Edge Short Edge Specify the page orientation of text and graphics when scanning a two‑sided document. Content Type Text* Text/Photo Photo Graphics Improve the
  • Lexmark MX321 | Users Guide PDF - Page 68
    the contrast of the output. Background Removal Background Detection Content‑based* Fixed Level ‑4 to 4 (0*) Adjust the amount of background visible on a scanned image. Note: If you want to remove the background color from the original document, then set Background Detection to Content-based. If
  • Lexmark MX321 | Users Guide PDF - Page 69
    the fax transmission process that are caused by telephone line noise and poor signal strength. Enable Fax Scans On* Off Fax documents that are scanned at the printer. Driver to Fax On* Off Allow the print driver to send fax. Allow Save as Shortcut On* Off Save fax numbers as shortcuts in the
  • Lexmark MX321 | Users Guide PDF - Page 70
    Understanding the printer menus 70 Menu item Description Enable Color Fax Scans Off by default* On by default Never use Always use Enable color scans for fax. Auto Convert Color Faxes to Mono Faxes On* Off Convert all outgoing color faxes to black and white. Confirm Fax Number Off*
  • Lexmark MX321 | Users Guide PDF - Page 71
    or Triple Rings Only Set a distinctive ring pattern for incoming fax. Auto Answer Off On* Set the printer to receive fax automatically. Manual Answer Code 0-9 (9*) Manually enter a code on the telephone number pad to begin receiving fax. Notes: • This menu item appears only when the printer
  • Lexmark MX321 | Users Guide PDF - Page 72
    Understanding the printer menus 72 Menu item Description Fax Forwarding Print* Print and Forward Forward Specify how to forward received fax. Forward to Destination [x] Type Shortcut Number Specify the destination for forwarding received fax. Confirmation E‑mail Send a confirmation e‑mail
  • Lexmark MX321 | Users Guide PDF - Page 73
    Understanding the printer menus 73 Fax Cover Page Menu item Description Fax Cover Page Off by Default* On by Default Never Use Always Use Configure the settings for the fax cover page. Include To field Off* On Include From field Off* On From Include Message Field Off* On Message: Include
  • Lexmark MX321 | Users Guide PDF - Page 74
    Understanding the printer menus 74 Menu item Description Receive Error Log Print Never* Print on Error Print a log for fax‑receive failures. Auto Print Logs On* Off Print all fax activity. Log Paper Source Tray [x] (1*) Multipurpose Feeder Specify the paper source for printing logs. Logs
  • Lexmark MX321 | Users Guide PDF - Page 75
    Understanding the printer menus 75 E-mail E‑mail Setup Menu item Description Primary SMTP Gateway Type the IP address or host name of the primary SMTP server for sending email. Primary SMTP Gateway Port 1-65535 (25*) Enter the port number of the primary SMTP server. Secondary SMTP Gateway
  • Lexmark MX321 | Users Guide PDF - Page 76
    factory default setting. E‑mail Defaults Menu item Subject Message Description Specify the e‑mail subject and message. File Name Specify the file name for the scanned image. Format PDF (.pdf)* TIFF (.tif) JPEG (.jpg) XPS (.xps) TXT (.txt) RTF (.rtf) DOCX (.docx) Specify the file format for the
  • Lexmark MX321 | Users Guide PDF - Page 77
    Archival Version A‑1a* A‑1b Highly Compressed Off* On Secure Off* On Searchable Off* On Archival (PDF/A) Off* On Set the PDF format of the scanned image. Content Type Text Text/Photo* Photo Graphics Improve the output result based on the content of the original document. Content Source Black and
  • Lexmark MX321 | Users Guide PDF - Page 78
    an image. Resolution 75 dpi 150 dpi* 200 dpi 300 dpi 400 dpi 600 dpi Set the resolution of the scanned image. Darkness -4 to 4 (0*) Adjust the darkness of the scanned image. Orientation Portrait* Landscape Specify the orientation of text and graphics on the page. Original Size [List of paper
  • Lexmark MX321 | Users Guide PDF - Page 79
    . Note: This menu item appears only when Color is set to Auto. JPEG Quality Best for content* 5-95 Set the quality of a JPEG‑format scanned image. Notes: • 5 reduces the file size, but lessens the image quality. • 95 provides the best image quality, but produces a large file size. Contrast Best
  • Lexmark MX321 | Users Guide PDF - Page 80
    to Edge Off* On Adjust the amount of shadow detail visible on a scanned image. Allow edge‑to‑edge scanning of the original document. Sharpness 1-5 (3*) Adjust the sharpness of a scanned image. Temperature ‑4 to 4 (0*) Specify whether to generate a cooler or warmer output. Blank Pages Blank
  • Lexmark MX321 | Users Guide PDF - Page 81
    Only For Error Print a log for successful e‑mail transmission. Log Paper Source Tray [x] (1*) Multipurpose Feeder Specify the paper source for printing logs. Custom Job Scanning Off* On Turn on scanning of custom jobs by default. Note: This menu item appears only when a hard disk is installed
  • Lexmark MX321 | Users Guide PDF - Page 82
    Understanding the printer menus 82 Web Link Setup Menu item Server Login Password Path File Name Web XPS (.xps) TXT (.txt) RTF (.rtf) DOCX (.docx) Specify the file format for the scanned image. Note: The menu items may vary depending on your printer model. Global OCR Settings Recognized Languages
  • Lexmark MX321 | Users Guide PDF - Page 83
    Version A‑1a* A‑1b Highly Compressed Off* On Secure Off* On Searchable Off* On Archival (PDF/A) Off* On Set the PDF format for the scanned image. Content Type Text Text/Photo* Graphics Photo Improve the output result based on the content of the original document. Content Source Black and White
  • Lexmark MX321 | Users Guide PDF - Page 84
    Description Resolution 75 dpi 150 dpi* 200 dpi 300 dpi 400 dpi 600 dpi Set the resolution of the scanned image. Darkness -4 to 4 (0*) Adjust the darkness of the scanned image. Orientation Portrait* Landscape Specify the orientation of text and graphics on the page. Original Size [List of
  • Lexmark MX321 | Users Guide PDF - Page 85
    the contrast of the output. Background Removal Background Detection Content‑based* Fixed Level ‑4 to 4 (0*) Adjust the amount of background visible on a scanned image. Note: If you want to remove the background color from the original document, then set Background Detection to Content-based. If
  • Lexmark MX321 | Users Guide PDF - Page 86
    Set a compression option for TIFF files. Transmission Log Print Log* Do Not Print Log Print Only For Error Print a log for successful FTP scan transmission. Log Paper Source Tray [x] (1*) Multipurpose Feeder Specify the paper source for printing FTP logs. Note: An asterisk (*) next to a value
  • Lexmark MX321 | Users Guide PDF - Page 87
    . Network Job Timeout Off On* (90 seconds) Set the time before the printer cancels a network print job. Banner Page Off* On Print a banner page. Scan to PC Port Range 9751:12000* Specify a valid port range for printers that are behind a port blocking firewall. Note: An asterisk (*) next to
  • Lexmark MX321 | Users Guide PDF - Page 88
    printers that have a wireless network adapter. Menu item Setup Using Mobile App Setup On Printer Panel Choose Network Add Wi‑Fi Network -Personal 802.1x - RADIUS Description Configure the Wi‑Fi connection using Lexmark Mobile Assistant. Configure the Wi‑Fi connection using the control panel. Note
  • Lexmark MX321 | Users Guide PDF - Page 89
    Gateway IPv6 Enable IPv6 On* Off Enable DHCPv6 On Off* Stateless Address Autoconfiguration On* Off DNS Server Address Manually Assigned IPv6 Address Manually Assigned IPv6 Router Address Prefix All IPv6 Addresses All IPv6 Router Addresses Description Set the type of Wireless Encryption Protocol
  • Lexmark MX321 | Users Guide PDF - Page 90
    language. Note: If PS SmartSwitch is off, then the printer does not examine incoming data and uses the default printer language specified in the Setup menu. Temporarily store print jobs in the printer hard disk before printing. Note: This menu item appears only when a hard disk is installed. Set the
  • Lexmark MX321 | Users Guide PDF - Page 91
    Administered Address (UAA). Note: You can change the printer LAA manually. PCL SmartSwitch Off On* Set the printer to switch automatically to examine incoming data and uses the default printer language specified in the Setup menu. PS SmartSwitch Off On* Set the printer to switch automatically to
  • Lexmark MX321 | Users Guide PDF - Page 92
    update NTP server On* Off Allow the DHCP and BOOTP clients to update the NTP settings of the printer. Zero Configuration Name Specify a service name for the zero configuration network. Enable Auto IP On* Off Assign an IP address automatically. DNS Address Specify the current Domain Name System
  • Lexmark MX321 | Users Guide PDF - Page 93
    Understanding the printer menus 93 Menu item Description Enable BOOTP Off* On Allow the BOOTP to assign a printer IP address. Restricted Server List Specify an IP address for the TCP connections. Notes: • Use a comma to separate each IP address. • You can add up to 50 IP addresses.
  • Lexmark MX321 | Users Guide PDF - Page 94
    Set Off On* Enable PPM MIB Off On* SNMP Community Configure Simple Network Management Protocol (SNMP) versions 1 and 2c to install print drivers and applications. SNMP Version 3 Enabled Off On* Set Read/Write Credentials User Name Password Set Read‑only Credentials User Name Password Authentication
  • Lexmark MX321 | Users Guide PDF - Page 95
    Understanding the printer menus 95 Menu item Description Base Configuration Default* Compatibility Secure Set the IPSec base configuration. Note: This menu item appears only when Enable IPSec is set to On. IPSec Device Certificate Specify an IPSec certificate. Note: This menu item appears only
  • Lexmark MX321 | Users Guide PDF - Page 96
    Understanding the printer menus 96 Menu item Description LPD Trailer Page Off* On Print a trailer page for all LPD print jobs. Note: A trailer page is the last page of a print job. LPD Carriage Return Conversion Off* On Enable carriage return conversion. Note: Carriage return is a mechanism
  • Lexmark MX321 | Users Guide PDF - Page 97
    language. Note: If PCL SmartSwitch is off, then the printer does not examine incoming data and uses the default printer language specified in the Setup menu. PS SmartSwitch On* Off Set the printer to switch to PS emulation when a print job received through a USB port requires it, regardless of the
  • Lexmark MX321 | Users Guide PDF - Page 98
    network is the active network. Menu item Description SSID Set Preshared Key Specify the service set identifier (SSID) of the Wi‑Fi network. Set the preshared on a Wi‑Fi connection. Show PSK on Setup Page Off On* Show the PSK on the Network Setup Page. Group Owner IP Address Specify the IP
  • Lexmark MX321 | Users Guide PDF - Page 99
    Understanding the printer menus 99 Security Security Audit Log Menu item Description Enable Audit Off* On Record the events in the secure audit log and remote syslog. Enable Remote Syslog Off* On Send audit logs to a remote server. Remote Syslog Server Specify the remote syslog server.
  • Lexmark MX321 | Users Guide PDF - Page 100
    Understanding the printer menus 100 Menu item Description Remote Syslog Facility 0 ‑ Kernel Messages 1 ‑ User‑Level Messages 2 ‑ Mail System 3 ‑ System Daemons 4 ‑ Security/Authorization Messages* 5 ‑ Messages Generated Internally by Syslogs 6 ‑ Line Printer Subsystem 7 ‑ Network News Subsystem
  • Lexmark MX321 | Users Guide PDF - Page 101
    Understanding the printer menus 101 Menu item Description E‑mail Log Cleared Alert Off* On Send e‑mail notification to the administrator when a log entry is deleted. E‑mail Log Wrapped Alert Off* On Send e‑mail notification to the administrator when the log becomes full and begins to overwrite
  • Lexmark MX321 | Users Guide PDF - Page 102
    the user is logged off automatically. 1-120 minutes (10*) Note: An asterisk (*) next to a value indicates the factory default setting. Confidential Print Setup Menu item Description Max Invalid PIN 2-10 Set the number of times an invalid PIN can be entered. Notes: • A value of zero turns off
  • Lexmark MX321 | Users Guide PDF - Page 103
    the different servers in the domain for the logged-in user account. Enable verification of LDAP certificates. Mobile Services Management Use AirPrint Print Scan Fax To Enable functions in the AirPrint software feature. Miscellaneous Menu item Description Print Permission On Off* Allow users to
  • Lexmark MX321 | Users Guide PDF - Page 104
    Demo Page Description Print samples and information about the fonts that are available in each printer language. Print a page that shows the printer capabilities and supported solutions.
  • Lexmark MX321 | Users Guide PDF - Page 105
    Network Setup Page Help Menu item Print All Guides Connection Guide Copy Guide E‑mail Guide Fax Guide FTP Guide Information Guide Media Guide Mono Quality Guide Description and configuring the settings Provides information about scanning documents and configuring the settings Provides more
  • Lexmark MX321 | Users Guide PDF - Page 106
    Provides information about ordering supplies Troubleshooting Troubleshooting Menu item Print Quality Test Pages Cleaning the Scanner Description Print sample pages to identify and correct print quality defects. Print instructions on how to clean the scanner. Printing the Menu Settings Page
  • Lexmark MX321 | Users Guide PDF - Page 107
    security lock feature. Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place. Erasing , navigate to: > Settings > > Device > > Maintenance > > Out of Service Erase > 2 Select Sanitize all information on nonvolatile memory, and then press .
  • Lexmark MX321 | Users Guide PDF - Page 108
    used to store the operating system, printer settings, network information, scanner and bookmark settings, and embedded solutions. Hard disk memory Some • The printer is serviced by someone from outside your organization. • The printer is removed from your premises for service. • The printer is
  • Lexmark MX321 | Users Guide PDF - Page 109
    to: > Settings > > Network/Ports > > Wireless > 2 Select Setup On Printer Panel, and then follow the instructions on the display. Note: For Wi‑Fi‑network‑ready printer models, a prompt for Wi‑Fi network setup appears during initial setup. Using Lexmark Mobile Assistant 1 Depending on your mobile
  • Lexmark MX321 | Users Guide PDF - Page 110
    1 From the control panel, navigate to: > Settings > > Network/Ports > > Wireless > 2 Select Wi‑Fi Protected Setup, and then press . 3 Select Start Push Button Method, and then press . 4 Follow the instructions on the display. Using the personal identification number (PIN) method 1 From the control
  • Lexmark MX321 | Users Guide PDF - Page 111
    Maintaining the printer 111 Cleaning printer parts Cleaning the printer CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding. Notes: •
  • Lexmark MX321 | Users Guide PDF - Page 112
    Maintaining the printer 112 Cleaning the scanner 1 Open the scanner cover. 2 Using a damp, soft, lint-free cloth, wipe the following areas: • ADF glass
  • Lexmark MX321 | Users Guide PDF - Page 113
    Maintaining the printer 113 • ADF glass pad • Scanner glass • Scanner glass pad 3 Close the scanner cover.
  • Lexmark MX321 | Users Guide PDF - Page 114
    on the ISO/IEC 19752 standard. • Extremely low print coverage for extended periods of time may negatively affect actual yield. Lexmark MX321 Return Program toner cartridges Item United States and Canada European Economic Area Rest of Asia Pacific Latin America Rest of Europe, Middle East, and
  • Lexmark MX321 | Users Guide PDF - Page 115
    Area B232000 Rest of Asia Pacific B233000 Latin America B234000 Rest of Europe, Middle East, and Africa B235000 Lexmark MB2338 regular toner cartridge Regular toner cartridge Item Worldwide B2300A0 Ordering an imaging unit Extremely low print coverage for extended periods of time may cause
  • Lexmark MX321 | Users Guide PDF - Page 116
    . 3 From the Supplies menu, click Custom Supply Notifications. 4 Select a notification for each supply item. 5 Apply the changes. Replacing parts and supplies Replacing the toner cartridge 1 Open door A. 2 Remove the used
  • Lexmark MX321 | Users Guide PDF - Page 117
    Maintaining the printer 117 3 Unpack the new toner cartridge, and then shake it three times to redistribute the toner. 4 Insert the new toner cartridge. Note: Use the arrows inside the printer as guides. 5 Close door A.
  • Lexmark MX321 | Users Guide PDF - Page 118
    Maintaining the printer 118 Replacing the imaging unit 1 Open door A. 2 Remove the toner cartridge. 3 Remove the used imaging unit.
  • Lexmark MX321 | Users Guide PDF - Page 119
    light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs. 5 Insert the new imaging unit. Note: Use the arrows inside the printer as guides. 6 Insert the toner cartridge. Note: Use the arrows inside
  • Lexmark MX321 | Users Guide PDF - Page 120
    Maintaining the printer 120 7 Close door A. Replacing the pick tires 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet, and then from the printer. 3 Remove the tray.
  • Lexmark MX321 | Users Guide PDF - Page 121
    Maintaining the printer 121 4 Remove the used pick tires one after the other. 5 Unpack the new pick tires.
  • Lexmark MX321 | Users Guide PDF - Page 122
    Maintaining the printer 122 6 Insert the new pick tires. 7 Insert the tray. 8 Connect the power cord to the printer, and then to the electrical outlet. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded
  • Lexmark MX321 | Users Guide PDF - Page 123
    Maintaining the printer 123
  • Lexmark MX321 | Users Guide PDF - Page 124
    Maintaining the printer 124 4 Remove the tray insert, and then flip the tray base. 5 Remove the used pick roller assembly. 6 Unpack the new pick roller assembly.
  • Lexmark MX321 | Users Guide PDF - Page 125
    Maintaining the printer 125 7 Insert the new pick roller assembly. 8 Flip the tray base, and then insert the tray insert.
  • Lexmark MX321 | Users Guide PDF - Page 126
    Maintaining the printer 126 9 Align the printer with the optional tray, and then lower the printer until it clicks into place. 10 Connect the power cord to the printer, and then to the electrical outlet. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power
  • Lexmark MX321 | Users Guide PDF - Page 127
    Maintaining the printer 127 2 Remove the used ADF separator roller. 3 Unpack the new ADF separator roller. Warning-Potential Damage: To avoid damage and poor printer performance, handle this part with clean hands.
  • Lexmark MX321 | Users Guide PDF - Page 128
    Maintaining the printer 128 4 Insert the new ADF separator roller until it clicks into place. 5 Close the ADF cover. Moving the printer Moving the printer to another location CAUTION-POTENTIAL INJURY: If the printer weight is greater than 18 kg (40 lb), then it requires two or more trained
  • Lexmark MX321 | Users Guide PDF - Page 129
    to the printer caused by improper moving is not covered by the printer warranty. Shipping the printer For shipping instructions, go to http://support.lexmark.com or contact customer support. Saving energy and paper Configuring power save mode settings Eco‑Mode 1 From the control panel, navigate to
  • Lexmark MX321 | Users Guide PDF - Page 130
    the paper. Note: Two-sided printing is the default setting in the print driver. • Print multiple pages on a single sheet of paper. • Use the and format for accuracy. Recycling Recycling Lexmark products To return Lexmark products for recycling: 1 Go to www.lexmark.com/recycle. 2 Select the product
  • Lexmark MX321 | Users Guide PDF - Page 131
    131 When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark recycles the box. Returning Lexmark cartridges for reuse or recycling The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse or recycling. One
  • Lexmark MX321 | Users Guide PDF - Page 132
    below the maximum paper fill indicator. • Do not slide paper into the tray. Load paper as shown in the illustration. • Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading paper. Use
  • Lexmark MX321 | Users Guide PDF - Page 133
    . • Do not mix paper sizes, weights, or types in the same tray. • Make sure that the paper size and type are set correctly on the computer or printer control panel. • Store paper according to manufacturer recommendations. Identifying jam locations Notes: • When Jam Assist is set to On, the printer
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    Clearing jams 134 Paper jam in door A 1 Remove the tray. 2 Open door A.
  • Lexmark MX321 | Users Guide PDF - Page 135
    Clearing jams 135 3 Remove the toner cartridge. 4 Remove the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor
  • Lexmark MX321 | Users Guide PDF - Page 136
    Clearing jams 136 5 Remove the jammed paper. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Note: Make sure that all paper fragments are removed.
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    Clearing jams 137 6 Insert the imaging unit. Note: Use the arrows inside the printer as guides.
  • Lexmark MX321 | Users Guide PDF - Page 138
    Clearing jams 138 7 Insert the toner cartridge. Note: Use the arrows inside the printer as guides. 8 Close door A. 9 Insert the tray. Paper jam in the rear door 1 Open the rear door. CAUTION-HOT SURFACE: The inside of the printer might be
  • Lexmark MX321 | Users Guide PDF - Page 139
    Clearing jams 139 3 Close the rear door. Paper jam in the standard bin Remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Lexmark MX321 | Users Guide PDF - Page 140
    Clearing jams 140 Paper jam in the duplex unit 1 Remove the tray. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Insert the tray.
  • Lexmark MX321 | Users Guide PDF - Page 141
    Clearing jams 141 Paper jam in trays 1 Remove the tray. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Insert the tray. Paper jam in the multipurpose feeder 1 Remove paper from the multipurpose feeder. 2 Remove the jammed paper. Note: Make sure that all paper
  • Lexmark MX321 | Users Guide PDF - Page 142
    Clearing jams 142 3 Flex, fan, and align the paper edges before loading. 4 Reload paper, and then adjust the paper guide. Paper jam in the automatic document feeder 1 Remove all original documents from the ADF tray. 2 Open the ADF cover. 3 Remove the jammed paper. Note: Make
  • Lexmark MX321 | Users Guide PDF - Page 143
    Clearing jams 143 4 Close the ADF cover.
  • Lexmark MX321 | Users Guide PDF - Page 144
    Troubleshooting 144 Troubleshooting Network connection problems section in the Network/Ports menu • By printing a network setup page or menu settings page, and then finding the TCP/ version 24 or later Go to step 4. Is your browser supported? Step 4 Check if the network connection is working. Go
  • Lexmark MX321 | Users Guide PDF - Page 145
    Troubleshooting 145 Action Step 6 Check if the web proxy servers are disabled. Are the web proxy servers disabled? Step 7 Access the Embedded Web Server. Did the Embedded Web Server open? Yes Go to step 7. No Contact your administrator. The problem is solved. Contact customer support.
  • Lexmark MX321 | Users Guide PDF - Page 146
    . Note: If necessary, manually add the internal option in the print driver to make it available for print jobs. For more information, see "Adding available options in the print driver" on page 197. b Resend the print job. The problem is solved. Does the internal option operate correctly? No Go
  • Lexmark MX321 | Users Guide PDF - Page 147
    : To find the region settings of the printer and toner cartridge, print the print quality test pages. From the control panel, navigate to: Settings > Troubleshooting > Print Quality Test Pages. Non‑Lexmark supply The printer has detected a non‑Lexmark supply or part installed in the printer. Your
  • Lexmark MX321 | Users Guide PDF - Page 148
    Troubleshooting 148 If the printer does not print after pressing and holding X and Make sure that the paper type is set to Envelope. From the control panel, navigate to: Contact customer The problem is support. solved. > Settings > > Paper > > Paper Size/Type b Send the print job. > Tray Con
  • Lexmark MX321 | Users Guide PDF - Page 149
    Is the document collated correctly? Tray linking does not work Action Yes Step 1 The problem is a Check if the trays contain the same paper size and paper type. solved. b Check if the paper guides are positioned correctly. c Print the document. Do the trays link correctly? Step 2 a From the
  • Lexmark MX321 | Users Guide PDF - Page 150
    Troubleshooting 150 Action Step 3 a Make sure that Tray Linking is set to Automatic. For more information, see "Linking trays" on page 19. b Print the document. Do the trays link correctly? Yes The problem is solved. No Contact customer support. Paper frequently jams Action Yes Step 1 a
  • Lexmark MX321 | Users Guide PDF - Page 151
    to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate through the settings. Action Yes Step 1 Go to step 2. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then
  • Lexmark MX321 | Users Guide PDF - Page 152
    blank or white pages? Step 3 Contact customer Check the status of the toner cartridge, and replace if necessary. support. a From the control panel, navigate to: Status/Supplies > Supplies b Print the document. The problem is solved. Is the printer printing blank or white pages? Dark print
  • Lexmark MX321 | Users Guide PDF - Page 153
    Troubleshooting 153 Action Yes Step 1 Go to step 2. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported ? No The problem is solved. The problem is solved. The problem is solved. Go to step 6. The
  • Lexmark MX321 | Users Guide PDF - Page 154
    to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate through the settings. Action Yes Step 1 Go to step 2. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then
  • Lexmark MX321 | Users Guide PDF - Page 155
    to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate through the settings. Action Yes Step 1 Go to step 2. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then
  • Lexmark MX321 | Users Guide PDF - Page 156
    Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. b Print the document. The problem is
  • Lexmark MX321 | Users Guide PDF - Page 157
    Troubleshooting Action Yes Step 3 Go to step document. Does gray background appear on prints? Step 4 Check the status of the toner cartridge, and replace if necessary. a From the control panel, navigate to: Status/Supplies appear on prints? Contact customer The problem is support. solved.
  • Lexmark MX321 | Users Guide PDF - Page 158
    and supported Lexmark Contact customer toner cartridge. support. Note: If the cartridge is not supported, then install a supported one. b Print the document. No The problem is solved. Do horizontal light bands appear on prints? Incorrect margins Action Step 1 a Adjust the paper guides to
  • Lexmark MX321 | Users Guide PDF - Page 159
    to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate through the settings. Action Yes Step 1 Go to step 2. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then
  • Lexmark MX321 | Users Guide PDF - Page 160
    Troubleshooting Action Yes Step 3 Go to step 4. a toner, and then insert it. e Insert the toner cartridge. f Turn off the printer, wait for 10 seconds, and then turn on the printer. g Print the document. Is the print light? 160 No The problem is solved. The problem is solved. The problem
  • Lexmark MX321 | Users Guide PDF - Page 161
    > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate through the settings. Action Yes Step 1 Go to step 2. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then
  • Lexmark MX321 | Users Guide PDF - Page 162
    to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate through the settings. Action Yes Step 1 Go to step 2. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then
  • Lexmark MX321 | Users Guide PDF - Page 163
    Troubleshooting 163 Action Yes Step 2 Go to step 3. a Adjust the guides in the tray to the correct position for the paper loaded. b Print the document. No The problem is solved. Is the paper curled? Step 3 Go to step 4. a Depending on your operating system, specify the paper size and
  • Lexmark MX321 | Users Guide PDF - Page 164
    Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate through the settings. Action Yes Step 1 Go to step 2. a Adjust the guides in the tray
  • Lexmark MX321 | Users Guide PDF - Page 165
    > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate through the settings. Action Yes Step 1 Go to step 2. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then
  • Lexmark MX321 | Users Guide PDF - Page 166
    Troubleshooting Action Yes Step 2 a Remove, and then insert the imaging unit. Go to step 3. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the
  • Lexmark MX321 | Users Guide PDF - Page 167
    > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate through the settings. Action Yes Step 1 Go to step 2. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then
  • Lexmark MX321 | Users Guide PDF - Page 168
    . Are text or images cut off? Contact customer The problem is support. solved. Toner easily rubs off Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer
  • Lexmark MX321 | Users Guide PDF - Page 169
    Troubleshooting 169 Action Yes Step 1 Go to step 2. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. b Print the document. No The problem is solved. Does the toner easily rub off?
  • Lexmark MX321 | Users Guide PDF - Page 170
    Troubleshooting Action Yes Step 2 Go to step 3. a Remove the toner cartridge, and then remove the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential
  • Lexmark MX321 | Users Guide PDF - Page 171
    the scanner" on page 112. b Copy the document using the ADF. The problem is solved. Do vertical dark lines or streaks appear on prints? Step 3 Go to step 4. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then
  • Lexmark MX321 | Users Guide PDF - Page 172
    ? Vertical dark streaks with print missing 172 Yes Contact customer support. No The problem is solved. Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer
  • Lexmark MX321 | Users Guide PDF - Page 173
    Troubleshooting 173 Action Yes Step 2 Contact customer a Check if the printer is using a genuine and supported Lexmark support. toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. b Print the document. No The problem is solved. Do vertical dark
  • Lexmark MX321 | Users Guide PDF - Page 174
    Troubleshooting 174 Action Yes Step 1 Go to step 2. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. b Print the document. No The problem is solved. Do vertical white lines appear on
  • Lexmark MX321 | Users Guide PDF - Page 175
    Troubleshooting 175 Action Yes Step 3 The problem is If you are printing from the Internet, then the printer may be reading solved. the multiple job titles as duplicates. For Windows users a Open
  • Lexmark MX321 | Users Guide PDF - Page 176
    Troubleshooting problem is solved problem is solved. Is the printer still printing slow? Step 4 a Connect the printer cable securely to the printer and the computer , print server, option, or other network device. b Print the document. Go to step 5. The problem 6. The problem is solved problem
  • Lexmark MX321 | Users Guide PDF - Page 177
    Troubleshooting 177 Print jobs do not print Action Yes Step 1 The problem the computer and the printer. The problem is solved. For more information, see the setup documentation the print driver. b Print the document. The problem is solved. Is the document printed? Adjusting toner darkness 1
  • Lexmark MX321 | Users Guide PDF - Page 178
    Troubleshooting 178 The printer is not responding Action Step 1 Check if the power cord is connected to the electrical outlet. Yes The problem and the computer are inserted to 6 The problem is Turn driver. The problem is solved. Go to step 8. Is the printer responding? Step 8 The problem
  • Lexmark MX321 | Users Guide PDF - Page 179
    Troubleshooting can also change the settings on the printer control panel. Navigate to: The problem is solved. > Settings > > Paper > > Tray Configuration > , see "Linking trays" on page 19. b Print the document. The problem is solved. Is the document printed from the correct tray? No Load the
  • Lexmark MX321 | Users Guide PDF - Page 180
    Troubleshooting 180 Faxing problems Cannot send or receive faxes Action Step 1 Resolve any error messages that appear on the display. Yes The problem is solved. Can you send or receive a fax? Step 2 The problem is Make sure that the cable connections for the following equipment solved. are
  • Lexmark MX321 | Users Guide PDF - Page 181
    Troubleshooting 181 Action Yes Step 5 The problem is Check if the printer is connected to an analog phone service or to solved. the correct digital connector. • If you are using an Integrated Services for Digital Network (ISDN) telephone service, then connect to an analog telephone port of
  • Lexmark MX321 | Users Guide PDF - Page 182
    Troubleshooting 182 Can receive but not send faxes Action Step 1 Load the original document properly into the ADF tray or on the scanner glass. Yes The problem is solved. Can you send faxes? Step 2 Set up the shortcut number properly. • Check if the shortcut number is set for the telephone
  • Lexmark MX321 | Users Guide PDF - Page 183
    Click Settings > Fax > Analog Fax Setup > Fax Receive Settings > Admin Controls. c Select a Max Speed setting. d Apply the changes. Is the fax print quality satisfactory? Step 3 Replace the toner cartridge. The problem is solved. For more information, see the instruction sheet that came with the
  • Lexmark MX321 | Users Guide PDF - Page 184
    Troubleshooting 184 Scanning problems Cannot scan from a computer Action Yes Step 1 The problem is a Turn off the printer, wait for about 10 seconds, and then turn it solved. back on. b Resend the scan job. Can you send the scan job? Step 2 a Make sure that the cables between the printer
  • Lexmark MX321 | Users Guide PDF - Page 185
    , wipe the ADF glass and the white underside of the ADF cover. c Close the scanner cover. No The problem is solved. Do vertical streaks still appear on scanned documents? Step 2 a Open door C. Contact customer support. b Using a damp, soft, lint‑free cloth, wipe the ADF glass and the white
  • Lexmark MX321 | Users Guide PDF - Page 186
    Troubleshooting 186 Scan job was not successful Action Yes Step 1 The problem is Check the cable connections. solved. a Make sure that the Ethernet or USB cable is securely connected to the computer and the printer. b Resend the scan job. Is the scan job successful? Step 2 The problem
  • Lexmark MX321 | Users Guide PDF - Page 187
    long or freeze the computer? Step 2 Select a lower scan resolution. a From the control panel, navigate to: > Scan To > > Scan Settings > b Adjust the resolution. Contact customer The problem is support. solved. Does scanning take too long or freeze the computer? Scanner does not respond Action
  • Lexmark MX321 | Users Guide PDF - Page 188
    Troubleshooting 188 Adjusting scanner registration 1 From the control panel, navigate to: > Settings > > Device > > Maintenance > > > Scanner Manual Registration > > Config Menu > > Scanner Configuration 2 Select Print Quick Test, and then press . 3 Place the Print Quick Test page on the scanner
  • Lexmark MX321 | Users Guide PDF - Page 189
    Troubleshooting 189 • Printer model type and serial number Go to http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals, support documentation, drivers, and other downloads. Technical support via telephone is also available. In the U.S. or Canada,
  • Lexmark MX321 | Users Guide PDF - Page 190
    Upgrading and migrating 190 Upgrading and migrating Hardware Available internal options • User flash • Font cards Accessing the controller board CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices
  • Lexmark MX321 | Users Guide PDF - Page 191
    Upgrading and migrating 191 4 Close the access cover. 5 Connect the power cord to the printer, and then to the electrical outlet. 6 Turn on the printer. Installing a memory card CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing
  • Lexmark MX321 | Users Guide PDF - Page 192
    Upgrading and migrating 192 Warning-Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board components or connectors. 4 Unpack the memory card. Warning-Potential Damage: Do not
  • Lexmark MX321 | Users Guide PDF - Page 193
    Upgrading and migrating 193 6 Close the controller board access cover. 7 Connect the power cord to the printer, and then to the electrical outlet. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded
  • Lexmark MX321 | Users Guide PDF - Page 194
    Upgrading and migrating 194 4 Unpack the optional card. Warning-Potential Damage: Do not touch the connection points along the edge of the card.
  • Lexmark MX321 | Users Guide PDF - Page 195
    Upgrading and migrating 195 5 Push the card firmly into place. Note: The entire length of the connector on the card must touch and be flush against the controller board. Warning-Potential Damage: Improper installation of the card may cause damage to the card and the controller board. 6 Close the
  • Lexmark MX321 | Users Guide PDF - Page 196
    printer. Add the tray in the print driver to make it available for print jobs. For more information, see "Adding available • Go to http://support.lexmark.com, and then select your printer and operating system. 2 Run the installer, and then follow the instructions on the computer screen. 3 For Macintosh
  • Lexmark MX321 | Users Guide PDF - Page 197
    Upgrading and migrating 197 Adding available options in the print driver For Windows users 1 Open the printers folder. 2 Server, click Export Configuration or Import Configuration. b Follow the instructions on the screen. Updating firmware Some applications require a minimum device firmware level
  • Lexmark MX321 | Users Guide PDF - Page 198
    Upgrading and migrating 198 For more information on updating the device firmware, contact your Lexmark representative. 1 From the Embedded Web Server, click Settings > Device > Update Firmware. 2 Browse to locate the required flash file. 3 Apply the changes.
  • Lexmark MX321 | Users Guide PDF - Page 199
    and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit http://support.lexmark.com. For information on supplies and downloads, visit www
  • Lexmark MX321 | Users Guide PDF - Page 200
    the Mopria® logo, and the Mopria® Alliance logo are registered trademarks and service marks of Mopria Alliance, Inc. in the United States and other countries. One-sided: 54;Two-sided: 53 Scanning 54 Copying 54 Ready 14 Values are subject to change. See www.lexmark.com for current values.
  • Lexmark MX321 | Users Guide PDF - Page 201
    of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. India E-Waste notice This product complies with the India E-Waste (Management and
  • Lexmark MX321 | Users Guide PDF - Page 202
    the printer even if the symbol is not present. ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start- in the wavelength region of 650-670 nanometers and enclosed in a non-serviceable printhead assembly. The laser system and printer are designed so there is never
  • Lexmark MX321 | Users Guide PDF - Page 203
    is generating hard‑copy output from hard‑copy original 550 documents. Scan The product is scanning hard‑copy documents. 14.5 Ready The product is waiting for a than the average. Values are subject to change. See www.lexmark.com for current values. Sleep Mode This product is designed with
  • Lexmark MX321 | Users Guide PDF - Page 204
    product to the public switched telephone network. See your setup documentation for more information. The Ringer Equivalence Number (REN service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark
  • Lexmark MX321 | Users Guide PDF - Page 205
    serviceable parts. For repair and warranty information, contact Lexmark International, Inc. See the previous paragraph for contact information. Connection to party line service for any person to use a computer or other electronic device, including fax for the Facsimile User Instructions. The grant of
  • Lexmark MX321 | Users Guide PDF - Page 206
    your point of purchase if a BT adapter is required. The Lexmark part number is 80D1873. Some parameters required for compliance with Telecom's 10 call attempts to the same number within any 30 minute period for any single manual call initiation, and • The equipment shall go on-hook for a period of
  • Lexmark MX321 | Users Guide PDF - Page 207
    models. If in doubt as to whether your model is a wireless model, go to http://support.lexmark.com. Modular component notice Wireless models contain one of the following modular components: Lexmark Regulatory Type/Model Number LEX-M07-001; FCC ID:IYLLEXM07001; Industry Canada IC:2376ALEXM07001
  • Lexmark MX321 | Users Guide PDF - Page 208
    installed and used in accordance with the instructions, may cause harmful interference to radio Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New
  • Lexmark MX321 | Users Guide PDF - Page 209
    declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative or may be obtained at www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html. This product satisfies the Class B limits of EN 55022 and
  • Lexmark MX321 | Users Guide PDF - Page 210
    purchased for your use, and not for resale, from Lexmark or a Lexmark Remarketer, referred to in this statement as "Remarketer." Limited warranty Lexmark warrants that this product: -Is manufactured from new parts, or new and serviceable used parts, which perform like new parts -Is, during
  • Lexmark MX321 | Users Guide PDF - Page 211
    attachments -Accidents, misuse, abuse or use inconsistent with Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment -Maintenance by anyone other than Lexmark or a Lexmark authorized servicer -Operation of a product beyond the limit of its
  • Lexmark MX321 | Users Guide PDF - Page 212
    claim by you based on a third party claim. This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended beneficiaries of this
  • Lexmark MX321 | Users Guide PDF - Page 213
    Push Button method 109 conserving supplies 130 contacting customer support 188 control panel using 14 controller board accessing 190 copy troubleshooting partial copies of documents or photos 184 poor copy quality 185 scanner does not respond 187 scanner unit does not close 186 copying creating
  • Lexmark MX321 | Users Guide PDF - Page 214
    fax resolution changing 38 fax setup country‑ or region‑specific 33 standard telephone line connection 31 fax troubleshooting cannot receive faxes 182 shortcut 41 FTP server scanning to 41 G Google Cloud Print using 23 H hardware options trays 195 hardware options, adding print driver 197 Help menu
  • Lexmark MX321 | Users Guide PDF - Page 215
    Troubleshooting 106 Universal Setup 61 USB 97 Visible Home Screen Icons 51 Web Link Setup Lexmark supply 147 non‑volatile memory 108 erasing 107 notices 200, 201, 202, 203, 204, 207, 208, 209 O optional card installing 193 ordering imaging unit 115 ordering supplies toner cartridge 114 Out of Service
  • Lexmark MX321 | Users Guide PDF - Page 216
    Menu Settings Page 106 quality test pages 106 printing a font sample list 24 printing a network setup page 145 printing from a computer 23 Push Button method 109 R recycling Lexmark packaging 130 Lexmark products 130 toner cartridges 131 reducing a copy 26 removing paper jam in door A 134 Replace
  • Lexmark MX321 | Users Guide PDF - Page 217
    , printer options internal option is not detected 146 troubleshooting, scan cannot scan from a computer 184 partial copies of documents or photos 184 poor copy quality 185 scan job was not successful 186 scanner does not respond 187 scanner unit does not close 186 vertical dark streaks on
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MB2338, MX321 MFPs
User's Guide
September 2018
www.lexmark.com
Machine type(s):
7017
Models:
276, 278