Lexmark Pinnacle Pro901 SmartSolutions User's Guide

Lexmark Pinnacle Pro901 Manual

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  • Lexmark Pinnacle Pro901 | SmartSolutions User's Guide - Page 1
    SmartSolutions User's Guide 2010 www.lexmark.com
  • Lexmark Pinnacle Pro901 | SmartSolutions User's Guide - Page 2
    16 How do I set a polling interval for the printer to check for SmartSolutions updates 16 How do I turn the screen saver on or off on the printer 17 Where can I find additional information 17 Tips and troubleshooting 18 Tips...18 Tips for printing ...18 Tips for e-mailing ...18 Contents 2
  • Lexmark Pinnacle Pro901 | SmartSolutions User's Guide - Page 3
    ...24 Solutions troubleshooting...25 Solutions do not show in the printer ...25 Cannot send a fax ...25 Cannot send e-mail ...26 Cannot display photos ...27 Cannot display RSS feeds ...27 Cannot display Google Calendar...28 Incorrect or no data from Cartridge Finder ...28 Printer solutions not
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    of solutions that you can create, customize, and download from the SmartSolutions Web site (http://smartsolutions.lexmark.com) to your printer. It lets you create one-touch custom solutions to streamline repetitive copying, scanning, and printing tasks. SmartSolutions also lets you view RSS feeds
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    Schedule. The next time you need to print a copy of the current schedule, simply select Print Schedule from the SmartSolutions menu on the printer control panel. The printer automatically finds the file and prints it. • If you frequently scan and fax a document to your lawyer using the same settings
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    the Web site at http://smartsolutions.lexmark.com. Adobe Flash Player Adobe Flash Player 10 or later Requirements for Print a File Your computer must have a Windows operating system. The printer driver must be installed with a network printer connection. The printer must be on the same subnet
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    printer. 2 Workspace • View, edit, and delete the solutions that you have created. • Change the order in which the solutions appear on the printer control panel. • Customize your printer customize and add to your printer. To add a solution to your printer, you can do one of the following: • Drag
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    pages of solutions, click the page numbers . For more information on editing your solutions, click ? on the solution dialog. • Change the order in which the solutions appear on the printer control panel. Click and drag the solution icon to where you want to move it in the workspace. • Customize
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    software is installed. 1 Open the printer program folder: For Windows users a Click or Start. b Click All Programs or Programs, and then select the printer program folder from the list. For Macintosh users From the Finder desktop, double-click the printer program folder. 2 Click Visit Lexmark
  • Lexmark Pinnacle Pro901 | SmartSolutions User's Guide - Page 10
    to create an account. 3 Click the Solution Center tab. 4 At the bottom of the screen, click Add Printer. 5 Follow the instructions to add your printer. Notes: • Make sure you set the Date and Time on the printer correctly. Your printer needs to be set to the current date and time for the Add
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    Sync. Note: Do not close the browser window while the update is going on. 2 From the printer control panel, check to see if the solutions have been sent to the printer. 3 If the solutions do not appear on the printer, manually update the printer from the printer control panel: a From the home screen
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    on the Solution Center, and sent them to your printer. 1 If using a copy or print solution, load paper. 2 If using a copy or scan solution, load an original document faceup into the ADF or facedown on the scanner glass. Note: The ADF is available only on selected models. 3 From the home screen of
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    to send the screen saver settings to your printer. Note: Do not close the browser window while the update is taking place. The printer control panel will indicate that the changes have been sent to the printer. Adjusting screen saver settings using the printer control panel For the screen saver to
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    saver runs for a number of minutes before the printer goes into Power Saver mode. The printer default for Power Saver is 60 minutes. To make the screen saver run longer, change the Power Saver timeout. 1 From the home screen of the printer control panel, navigate to Power Saver: > Device Setup
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    Follow the instructions on the computer screen. How do I delete a solution? 1 From your workspace, click the solution icon you want to delete, and then drag and drop it to the trash bin icon. A confirmation dialog appears. 2 Click OK. 3 Click Save and Sync to send the changes to your printer. How do
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    click Start. 3 Follow the instructions on the computer screen. If you still cannot see your printer, then add it again. For more information, see "Adding a printer" on page 10. How do I replace an existing printer with a new one? 1 On the Printers area, right-click on the printer you want to replace
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    chapter of the printer User's Guide. • For more information on setting up the printer to fax, see the printer Fax Getting Started Guide or the Faxing chapter of the printer User's Guide. • For more information on networking, see the printer Network Getting Started Guide or the Networking chapter
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    the paper guide on the ADF to the width of the original document. • When using the scanner glass, close the scanner lid to avoid dark edges on the scanned image. Before you troubleshoot SmartSolutions Use this checklist to solve most SmartSolutions problems. Make sure: • Your printer and computer
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    network setup troubleshooting Printer cannot connect to the network • Make sure all switches, hubs, routers, access points, and other connecting devices are turned on. • Make sure the IP address, gateway, and network mask are correct for your network. Print a network setup page from the printer to
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    the Wi-Fi indicator light is lit and is solid green. MAC: XX XX XX XX XX XX If the Wi-Fi indicator light is not lit or is orange, then try reconnecting to the wireless network. • Make sure the SSID is correct. Print a network setup page from the printer to check the network settings
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    network" on page 19. MAKE SURE THE PRINTER FIRMWARE IS UPDATED Check the Lexmark Web site for critical firmware updates. 1 Go to the Lexmark Web site at http://www.lexmark.com. 2 Click Drivers and Downloads. 3 Select your printer. A link to important firmware updates is usually posted on the product
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    , then change the restrictions to allow printer communication. CHECK YOUR printer. MAKE SURE THE PRINTER FIRMWARE IS UPDATED Check the Lexmark Web site for critical firmware updates. 1 Go to the Lexmark Web site at http://www.lexmark.com. 2 Click Drivers and Downloads. Tips and troubleshooting
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    on page 35. • If your system has administrative restrictions, then change the restrictions to allow printer communication. CHECK THE MAC ADDRESS If your network uses MAC address filtering, make sure that you include the MAC address of the printer in the MAC address filter list. This will allow the
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    Started Guide. 1 From the home screen, navigate to Reset Network Settings: > Network Setup > Reset Network Settings 2 Touch Yes. The printer wireless settings are reset to factory default settings. To verify, print a network setup page. Cannot add printer Connection problems prevent communication
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    2 From the Web content area, select Enable Java. Solutions troubleshooting Solutions do not show in the printer MANUALLY UPDATE THE SOLUTIONS ON YOUR PRINTER Update the solutions on your printer from the Solution Center or from your printer: • From the Solution Center, click Save and Sync to
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    printer User's Guide. CHECK YOUR NETWORK CONNECTION Make sure the printer is connected to an Ethernet or wireless network. Your network must be connected to the Internet for the printer to communicate with the SMTP server. MAKE SURE TO ENTER A VALID RECIPIENT E-MAIL ADDRESS Tips and troubleshooting
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    SUPPORTED FILE SIZE Images that are too large are not displayed. Cannot display RSS feeds CHECK THE INTERNET CONNECTION Viewing RSS feeds requires a working Internet connection. For more information on checking the printer Internet connection, see "Printer ENTRIES Tips and troubleshooting 27
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    Incorrect or no data from Cartridge Finder Note: The Cartridge Finder solution is available only in selected countries. CHECK THE INTERNET CONNECTION Viewing cartridge retailer information requires a working Internet connection. For more information on checking the printer Internet connection, see
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    one end of the Ethernet cable is securely connected to the printer Ethernet port and the other end to a network hub or wall connection. < < • Make sure the green light on the printer Ethernet port is lit when the Ethernet cable is attached. For more information, see the Network Getting Started Guide
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    • Make sure the Wi-Fi indicator light is lit and is solid green. MAC: XX XX XX XX XX XX If the Wi-Fi indicator light is not lit or is orange, then try reconnecting to a wireless network. • Make sure the SSID is correct. Print a network setup page from the printer to check the network settings
  • Lexmark Pinnacle Pro901 | SmartSolutions User's Guide - Page 31
    UAA: XX XX XX XX XX XX • From the printer control panel, navigate to Print Setup Page: > Network Setup > Print Setup Page This prints a network setup page showing the printer MAC address, IP address and other network settings. Finding the printer IP address Select one of the two ways to find the
  • Lexmark Pinnacle Pro901 | SmartSolutions User's Guide - Page 32
    are working properly. Connection problems prevent communication between the printer and computer. How do I find SmartSolutions Setup? 1 From the home screen of the printer control panel, touch SmartSolutions. 2 Touch More Options. 3 Touch SmartSolutions Setup. Connection instructions 1 Make sure the
  • Lexmark Pinnacle Pro901 | SmartSolutions User's Guide - Page 33
    allowing outgoing communication on these ports, see the documentation that came with your firewall application. • Make sure that your router (access point) supports multicast communication. For more information, see the documentation that came with the router. Using the Solution Center Printer Setup
  • Lexmark Pinnacle Pro901 | SmartSolutions User's Guide - Page 34
    to connect to a network now? • Reinsert the installation software CD or run the Wireless Setup Utility and configure the printer network settings from your computer. Communication Error. Try Again Later. This appears when the printer is unable to communicate with the Solution Center. • Make sure you
  • Lexmark Pinnacle Pro901 | SmartSolutions User's Guide - Page 35
    • When adding a printer manually: - It is recommended that you place the printer near the computer. You can choose to move it again after adding it. - If the printer is far from the computer, ask for someone's help in entering the confirmation codes. • Make sure you make a copy of the confirmation
  • Lexmark Pinnacle Pro901 | SmartSolutions User's Guide - Page 36
    then enter the addresses. Notes: • The printer supports static proxy names and proxies that do not require authentication. • You need to update the proxy settings on the printer when the proxy settings on your network changes. How do I check the printer Internet connection? 1 From the home screen
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    use a new one. • Make sure that one end of the Ethernet cable is securely connected to the printer Ethernet port, and printer is connected to a computer via ad hoc connection. • Make sure the Wi-Fi indicator light is lit and is solid green. < < MAC: XX XX XX XX XX XX If the Wi-Fi indicator light
  • Lexmark Pinnacle Pro901 | SmartSolutions User's Guide - Page 38
    other connecting devices are turned on. • Make sure the IP address, gateway, and network mask are correct for your network. Print a network setup page from the printer to check the network settings. • Make sure your network has connectivity and is working properly. Try accessing other computers on
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    Web site at http://smartsolutions.lexmark.com. Adobe Flash Player Adobe Flash Player 9.2 or later Adobe Flash Player 10 or later Adobe Flash Player 10 or later Software downloads Visit these Web sites to download compatible versions of the supported software applications or browsers: • Internet
  • Lexmark Pinnacle Pro901 | SmartSolutions User's Guide - Page 40
    , select a name from the list to add that group in your e-mail or fax. Notes: • You can enter up to 30 contacts for Scan to Email and Scan to Fax solutions. • You can enter only 1 contact for solutions that support e-mailing photos, news articles, and other Web-based information. Using the Solution
  • Lexmark Pinnacle Pro901 | SmartSolutions User's Guide - Page 41
    34 communication error 34 unable to connect to server 34 error messages 34 e-mail setup additional information 17 e-mail troubleshooting cannot send e-mail 26 e-mailing tips 18 F fax setup additional information 17 faxing tips, sending 18 finding the printer IP address 30 finding the printer MAC
  • Lexmark Pinnacle Pro901 | SmartSolutions User's Guide - Page 42
    network settings 15 solutions do not show in the printer 25 solutions not updated 28 solutions, troubleshooting incorrect or no data from Cartridge Finder 28 supported browsers 5, 39 supported operating systems 5, 39 cannot send a fax 25 printer network settings 15 solutions do not show in the
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SmartSolutions User's Guide
2010
www.lexmark.com