Lexmark W810n User's Reference (3.7 MB) - Page 44

Other printing problems Use the following table to find solutions to other printing problems you are experiencing. Other printing problems Symptom Cause Solution The operator panel display is blank or only displays diamonds. The printer's self test failed. Turn the printer off, wait about 10 seconds, and turn the printer back on. Performing Self Test appears on the operator panel display. When the test is completed, the Ready message is displayed. If the messages do not appear, turn the printer off and call for service. Jobs don't print. The printer is not ready to receive data. Make sure Ready or Power Saver appears on the operator panel display before sending a job to print. Press Go to return the printer to the ready state. One of the printer supplies has reached the end of life. If Replace Toner to Continue or Replace PC Kit to Continue appears on the display, you cannot continue printing until you replace the supply item specified in the message. See page 107 for instructions on replacing supplies. The specified output bin is full. Remove the stack of paper from the output bin and press Go. The specified paper tray is empty. Load paper in the tray. See "Loading the paper trays" on page 79 for detailed instructions. You are using the wrong printer driver or are printing to File. Verify that you selected the printer driver associated with the Optra W810 printer. Note: If you are using a USB port, make sure you are running Windows 98 and using a Windows 98 compatible printer driver. Troubleshooting 30