Lexmark X2550 Getting Started - Page 49

Scanner does not respond Check the control panel If one of the lights is blinking, see "Blinking lights on the control panel" on page 53. for any blinking lights Check power If the light is not on, see "Power button is not lit" on page 42. Make sure the printer is set as the default printer and is not on hold or paused. 1 Click: • In Windows XP Pro: Start Œ Settings Œ Printers and Faxes. • In Windows XP Home: Start Œ Control Panel Œ Printers and Faxes. • In Windows 2000: Start Œ Settings Œ Printers. 2 Double-click the name of your printer. 3 Click Printer. • Make sure no check mark appears next to Pause Printing. • Make sure a check mark does appear next to Set As Default. Software may not be installed correctly For more information, see "Software may not be installed correctly" on page 44. Scan was not successful USB cable may not be connected Reboot computer Software may not be installed correctly 1 Check the USB cable for any obvious damage. 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with the USB symbol. Turn off and then restart your computer. For more information, see "Software may not be installed correctly" on page 44. Scanning takes too long or freezes the computer Other software may be running Change the scanning resolution to a lower value Close all programs not being used. 1 Load an original document facedown on the scanner glass. 2 From the desktop, double-click the Lexmark Imaging Studio icon. 3 From the left pane of the Welcome screen, click Scan. 4 Click Custom Settings. 5 Select a lower scan resolution. 6 Click Start. Troubleshooting 49