Lexmark X464 IPDS Printer and Host Setup Guide - Page 39
Intervention Required messages, Solution to Problem - firmware update
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IPDS Printer and Host Setup Guide Printer Messages and Problems Problem 4: Remote output queue (name clash) I'm trying to set up a remote printer with the Standard Network port or a MarkNet internal LAN print server (named IPDSPRT) from my AS/400. When I try to print to it, I get an error message such as: • "All sessions ended for device IPDSPRT" • "Bind sense code ... received for mode QSPWTR device IPDSPRT" • "Writer...did not end normally" Solution to Problem 4 A remote output queue created using CRTOUTQ and a PSFCFG device created using WRKAFP2 or CRTPSFCFG have the same user defined name. You must use a unique name for the remote output queue for an ASCII device using TCP/IP and the AS/400 Host Print Transform. This cannot be the same name used to define the printer as an IPDS printer with WRKAFP2 or CRTPSFCFG. Problem 5: Intervention Required messages Intervention Required messages (printer offline, paper jam, out of paper, cover open, etc.) from the printer are causing problems on the IPDS host. Solution to Problem 5 You can suppress this message reporting by selecting the value Do Not Report for the option Intervention Required in the IPDS menu system - MENU/Menus > Option Card Menu > IPDS MENU > EMULATION. You would then rely on users noticing the status of the printer. Problem 6: Bad Memory System The message Bad Memory System displays and the printer stops. Solution to Problem 6 The IPDS memory has been corrupted. Power the printer OFF and then ON. Problem 7: 1565 EMUL ERROR LOAD EMUL OPTION 1565 EMUL ERROR LOAD EMUL OPTION appears on the display after updating the printer code. Solution to Problem 7 The IPDS emulation version contained in the Card will not function with the printer code. Download the correct IPDS emulation version. See the section on support (page 5) for firmware update information. Problem 8: 34 Incorrect Media 34 Incorrect Media appears on the display Solution to Problem 8 A. Load the correct paper size and/or check tray paper guides to be sure the correct size is sensed. 39