Lexmark X5270 Setup Sheet - Page 2

Have a question?, Setup Troubleshooting, Need more ink? - printer

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11 Press to print an alignment page. If you are using your All-In-One without a computer, you are finished. Make sure your 12 computer is on. Connect the USB cable. 13 14 Important! Click Cancel on all New Hardware screens. Windows 98/Me You may discard the alignment page after it prints. If you are using your All-In-One with a computer, continue to step 12. Windows 2000/XP Note: New Hardware screens appear only for Windows users. For Macintosh, continue to step 15. Insert the CD. Follow the 15 instructions on your computer screen. If you inserted the CD and the install screen did not appear (Windows): 1 Click Cancel on any New Hardware screens. 2 Eject and reinsert the All-In-One software CD. If the All-In-One software install screen does not appear: a From your desktop, double-click My Computer (In Windows XP, click Start à My Computer). b Double-click the CD-ROM drive icon. If necessary, double-click setup.exe. c When the All-In-One software installation screen appears, click Install. d Follow the instructions on the screen. If you inserted the CD and the install screen did not appear (Mac): 1 From your desktop, double-click the Lexmark 5200 Series Installer icon. 2 Double-click Install and follow the instructions on the screen. Have a question? Need more ink? • Refer to your User's Guide. • Visit our Web site: http://support.lexmark.com/. • Call us at 1-800-332-4120. Monday-Friday (9:00 AM - 9:00 PM EST) Saturday (Noon-6:00 PM EST) Note: Phone number and support times may change without notice. Record the following information (located on your store receipt and the back of your printer) and have it ready when you contact us so that we may serve you faster: Machine Type number Serial number Date purchased Store where purchased The following cartridges work with your printer. • 31 • 32 • 34 • 33 • 35 P/N 21D0070 E.C. 21D005 © 2004 Lexmark International, Inc. All rights reserved. Setup Troubleshooting Symptom: The Power light is not lit Software will not install Alignment page or test page will not print The control panel displays text in the wrong language Diagnosis: Solution: Is the power cord pushed all the way into the All-In-One? Disconnect the power cord from the wall outlet, and then from the All-In-One. Reconnect the power cord by pushing it all the way into the connector on the All-In-One, and then into the wall outlet. Is the All-In-One connected to a working electrical outlet? Connect the All-In-One to an electrical outlet that other electrical devices have been using. Is your operating system compatible with the All-InOne? The All-In-One supports these operating systems: • Windows 98 • Windows Me • Windows 2000 • Windows XP • Mac OS X version 10.1.5 • Mac OS X version 10.2.3 and later Is the All-In-One on? Press the Power button. If the Power light does not come on, see the "The Power light is not lit" symptom at the beginning of this table. Do you see an error message? See "Error messages troubleshooting" in your User's Guide. Is your All-In-One connected to your computer through another device, such as a USB hub or switch box? Disconnect the USB cable from any other devices and directly connect it between the All-InOne and your computer. For help, see step 13. Did you remove the sticker and tape from the bottom of each print cartridge? Are the print cartridges installed properly? Remove the print cartridges, check for the sticker and tape and then reinsert them. For help, see step 8 and step 9. Is the paper loaded correctly? See step 6. Did you select a language? 1 Press the Power button to turn on the All-In-One. 2 Press and hold both the Power and Cancel buttons for 10 seconds. Language text appears on the display. 3 Press the + button repeatedly until the language you want appears on the display. 4 Press the Arrow button to select that language.

  • 1
  • 2

P/N 21D0070
E.C. 21D005
© 2004 Lexmark International, Inc. All rights reserved.
Connect the USB cable.
13
Make sure your
computer is on.
12
Insert the CD. Follow the
instructions on your computer
screen.
15
Have a question?
Refer to your
User’s Guide
.
Visit our Web site:
Call us at 1-800-332-4120.
Monday-Friday (9:00 AM - 9:00 PM EST)
Saturday (Noon-6:00 PM EST)
Note:
Phone number and support times may change without notice.
Record the following information (located on your store receipt and the
back of your printer) and have it ready when you contact us so that we may
serve you faster:
Machine Type number
Serial number
Date purchased
Store where purchased
Press
to print
an alignment page.
You may discard the
alignment page after it
prints.
11
If you are using
your All-In-One
with
a
computer,
continue to
step 12.
If you are using
your All-In-One
without
a
computer, you
are finished.
Setup Troubleshooting
Symptom:
Diagnosis:
Solution:
The Power light is
not lit
Is the power cord pushed all
the way into the All-In-One?
Disconnect the power cord from
the wall outlet, and then from
the All-In-One. Reconnect the
power cord by pushing it all the
way into the connector on the
All-In-One, and then into the
wall outlet.
Is the All-In-One connected to
a working electrical outlet?
Connect the All-In-One to an
electrical outlet that other
electrical devices have been
using.
Software will not
install
Is your operating system
compatible with the All-In-
One?
The All-In-One supports these
operating systems:
Windows 98
Windows Me
Windows 2000
Windows XP
Mac OS X version 10.1.5
Mac OS X version 10.2.3 and
later
Alignment page or
test page will not
print
Is the All-In-One on?
Press the
Power
button. If the
Power light does not come on,
see the “The Power light is not
lit” symptom at the beginning of
this table.
Do you see an error
message?
See “Error messages
troubleshooting” in your
User’s
Guide
.
Is your All-In-One connected
to your computer through
another device, such as a
USB hub or switch box?
Disconnect the USB cable from
any other devices and directly
connect it between the All-In-
One and your computer. For
help, see step 13.
Did you remove the sticker
and tape from the bottom of
each print cartridge?
Are the print cartridges
installed properly?
Remove the print cartridges,
check for the sticker and tape
and then reinsert them. For
help, see step 8 and step 9.
Is the paper loaded correctly?
See step 6.
The control panel
displays text in the
wrong language
Did you select a language?
1
Press the
Power
button to
turn on the All-In-One.
2
Press and hold both the
Power
and
Cancel
buttons
for 10 seconds. Language
text appears on the display.
3
Press the
+
button repeatedly
until the language you want
appears on the display.
4
Press the
Arrow
button to
select that language.
Need more ink?
The following cartridges work with your printer.
31
32
34
33
35
If you inserted the CD and the install screen did not appear (Windows):
1
Click
Cancel
on any New Hardware screens.
2
Eject and reinsert the All-In-One software CD.
If the All-In-One software install screen does not appear:
a
From your desktop, double-click
My Computer
(In Windows XP, click
Start
à
My Computer
).
b
Double-click the
CD-ROM drive
icon. If necessary, double-click
setup.exe
.
c
When the All-In-One software installation screen appears, click
Install
.
d
Follow the instructions on the screen.
If you inserted the CD and the install screen did not appear (Mac):
1
From your desktop, double-click the
Lexmark 5200 Series Installer
icon.
2
Double-click
Install
and follow the instructions on the screen.
Note:
New Hardware screens appear only for Windows users. For
Macintosh, continue to step 15.
14
Windows 98/Me
Windows 2000/XP
Important!
Click
Cancel
on
all
New Hardware screens.