Troubleshooting
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263
Solving basic printer problems
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263
Printer control panel display is blank or displays only diamonds
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263
Solving printing problems
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263
Multiple-language PDFs do not print
....................................................................................................................................
263
Error message about reading USB drive appears
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263
Jobs do not print
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264
Confidential and other held jobs do not print
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264
Job takes longer than expected to print
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265
Job prints from the wrong tray or on the wrong paper
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265
Incorrect characters print
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265
Tray linking does not work
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266
Large jobs do not collate
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266
Unexpected page breaks occur
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266
Solving copy problems
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267
Copier does not respond
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267
Scanner unit does not close
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267
Poor copy quality
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267
Partial document or photo copies
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269
Solving scanner problems
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269
Checking an unresponsive scanner
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269
Scan was not successful
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269
Scanning takes too long or freezes the computer
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270
Poor scanned image quality
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270
Partial document or photo scans
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270
Cannot scan from a computer
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271
Solving fax problems
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271
Caller ID is not shown
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271
Cannot send or receive a fax
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271
Can send but not receive faxes
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273
Can receive but not send faxes
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274
Received fax has poor print quality
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274
Solving option problems
................................................................................................................................................
275
Option does not operate correctly or quits after it is installed
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275
Paper trays
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275
2000-sheet tray
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276
Envelope feeder
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276
Output options
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277
Flash memory card
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277
Hard disk with adapter
................................................................................................................................................................
277
Internal Solutions Port
................................................................................................................................................................
277
Memory card
..................................................................................................................................................................................
277
Contents
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