Lexmark XC9445 Users Guide - Page 466
E-mailing problems, Disabling the “SMTP server not set up” error message, Cannot send e-mails
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Troubleshoot a problem 466 E-mailing problems Disabling the "SMTP server not set up" error message From the home screen, touch Settings > E‑mail > E‑mail Setup > Disable "SMTP Server not set up" error > On. To prevent the error from happening again, do one or more of the following: • Update the printer firmware. For more information, see "Updating firmware" on page 78. • Configure the e‑mail SMTP settings. For more information, see "Configuring the e‑mail SMTP settings" on page 53. Cannot send e‑mails Action Yes Step 1 The problem is Make sure that the e‑mail SMTP settings are configured correctly. solved. For more information, see "Configuring the e‑mail SMTP settings" on page 53. Can you send an e‑mail? Step 2 The problem is Make sure that you are using the correct password. Depending on solved. your e‑mail service provider, use your account password, app password, or authentication password. For more information, see "Configuring the e‑mail SMTP settings" on page 53. Can you send an e‑mail? Step 3 The problem is Make sure that the printer is connected to a network and that the solved. network is connected to the Internet. Can you send an e‑mail? No Go to step 2. Go to step 3. Contact customer support.
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