Lexmark Z35 Online User's Guide for Mac OS 8.6-9.2 - Page 82

Printer does not feed envelopes or specialty paper

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Lexmark Z25 Lexmark Z35 Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... Troubleshooting 82 Printer does not feed envelopes or specialty paper Make sure: • Your printer feeds paper without problems. If it does, load the envelopes or specialty paper vertically against the right side of the paper support. Squeeze and slide the paper guide to the left edge of the envelopes or specialty paper. For help, see Printing ideas. • You select the appropriate envelope or specialty paper size in the Page Setup dialog box and the appropriate paper type in the Print dialog box. For help, see Printing ideas. • You are using a specialty paper or envelope size supported by your printer. • Your software application is designed to print envelopes. For help, check your software application documentation. • The envelope or specialty paper is not jammed. For help, see Printer has a paper jam. • Your printer is not being held or paused. To check the printer status: a From your desktop, double-click the icon for your printer. b From the Printing menu, make sure Stop Print Queue is not selected. www.lexmark.com

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82
Troubleshooting
Lexmark Z25
Lexmark Z35
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Index
Using this
Guide...
www.lexmark.com
Printer does not feed envelopes or specialty paper
Make sure:
•
Your printer feeds paper without problems. If it does, load the envelopes or specialty
paper vertically against the right side of the paper support. Squeeze and slide the
paper guide to the left edge of the envelopes or specialty paper. For help, see
Printing ideas
.
•
You select the appropriate envelope or specialty paper size in the
Page Setup dialog
box
and the appropriate paper type in the
Print dialog box
. For help, see
Printing
ideas
.
•
You are using a specialty paper or envelope size supported by your printer.
•
Your software application is designed to print envelopes. For help, check your
software application documentation.
•
The envelope or specialty paper is not jammed. For help, see
Printer has a paper
jam
.
•
Your printer is not being held or paused. To check the printer status:
a
From your desktop, double-click the icon for your printer.
b
From the Printing menu, make sure Stop Print Queue is
not
selected.