Lexmark Z55 Color Jetprinter Online User’s Guide for Mac OS X 10.0.3 to - Page 68
Solving general printing problems
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Lexmark Z55 Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... Troubleshooting 68 Solving general printing problems When you have a printing problem, first make sure: • The power supply is plugged into the printer and a properly grounded electrical outlet. • Both the computer and the printer are on. If you are using your printer on a network, make sure your computer is connected to the network, your Lexmark adapter is on, and all indicator lights are on. For more information, refer to the adapter documentation. • No printer lights are blinking. For help, see Understanding error messages and flashing lights. • The USB cable is securely attached to your printer and to your computer or Lexmark adapter. • The printer software is installed correctly: a From a Finder window, click Computer OS X disk Library Printers Lexmark. b If there is not a Lexmark Z55 Utility, install the printer software. • The paper is loaded correctly. For help, see Load the paper. • You installed the cartridges correctly. For help, see Replacing the print cartridge. www.lexmark.com