LiftMaster 3280 3280 Manual - Page 29

Having A Problem? - problems

Page 29 highlights

HAVING A PROBLEM? 1. My door will not close and the light bulbs blink on my motor unit: The safety reversing sensor must be connected and aligned correctly before the garage door opener will move in the down direction. • Verify the safety sensors are properly installed, aligned and free of any obstructions. Refer to Installation Step 10: Install The Protector System®. • Check diagnostic LED for flashes on the motor unit then refer to the Diagnostic Chart on the following page. 2. My remotes will not activate the door: • Verify your door control is not blinking. If it is blinking, deactivate the Lock Mode following the instructions for Using the Wall Mounted Door Control. • Reprogram remotes following the programming instructions. Refer to Programming. • If remote will still not activate your door, check diagnostic LED for flashes on motor unit then refer to Diagnostic Chart on the following page. 3. My door reverses for no apparent reason: Repeat safety reverse test after adjustments to force or travel limits. The need for occasional adjustment for the force and limit settings is normal. Weather conditions in particular can affect door travel. • Manually check door for balance or any binding problems. • Refer to Adjustment Step 2, Adjust the Force. 4. My door reverses for no apparent reason after fully closing and touching the floor: Repeat safety reverse test after adjustments to force or travel limits. The need for occasional adjustment for the force and limit settings is normal. Weather conditions in particular can affect door travel. • Refer to Adjustment Step 1, Adjust the UP and DOWN Travel Limits. Decrease down travel by turning down limit adjustment screw clockwise. 5. My lights will not turn off when door is open: • The garage door opener is equipped with a security light feature. This feature activates the light on when the safety sensor beam has been obstructed. Refer to Operation section; Using the Wall Mounted Door Control, Light Feature. Bell Wire Safety Reversing Sensor Sending Eye Safety Reversing Sensor (Amber Indicator Light) "Learn" Button LED or Diagnostic LED Receiving Eye Safety Reversing Sensor (Green Indicator Light) 6. My motor unit hums briefly: • First verify that the trolley is against the stop bolt. • Release the door from the opener by pulling the Emergency Release Rope. • Manually bring the door to a closed position. • Loosen the belt by adjusting the outer nut 4 to 5 turns. This relieves the tension. • Run the motor unit from the remote control or door control. The trolley should travel towards the door and stop. If the trolley re-engages with the door, pull the Emergency Release Rope to disengage. • Decrease the UP travel by turning the UP Travel adjustment screw 2 full turns away from the arrow. Trolley 1-1/4" (3.18 cm) • Re-Tighten the outer nut until the trolley spring is approximately 1-1/4" (3.18 cm) in length. • If the trolley does not move away from the bolt, repeat the steps above. 29

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29
HAVING A PROBLEM?
1. My door will not close and the light bulbs blink
on my motor unit:
The safety reversing sensor
must be connected and aligned correctly before
the garage door opener will move in the down
direction.
V
erify the safety sensors are properly installed,
aligned and free of any obstructions. Refer to
Installation Step 10: Install The Protector
System
®
.
Check diagnostic LED for flashes on the motor
unit then refer to the
Diagnostic Chart
on the
following page.
2. My remotes will not activate the door:
V
erify your door control is not blinking. If it is
blinking, deactivate the Lock Mode following the
instructions for
Using the Wall Mounted Door
Control.
Reprogram remotes following the programming
instructions. Refer to
Programming
.
If remote will still not activate your door, check
diagnostic LED for flashes on motor unit then
refer to
Diagnostic Chart
on the following page.
3. My door reverses for no apparent reason:
Repeat safety reverse test after adjustments to
force or travel limits. The need for occasional
adjustment for the force and limit settings is
normal. Weather conditions in particular can affect
door travel.
Manually check door for balance or any binding
problems.
Refer to
Adjustment Step 2, Adjust the Force.
4. My door reverses for no apparent reason after
fully closing and touching the floor:
Repeat
safety reverse test after adjustments to force or
travel limits. The need for occasional adjustment
for the force and limit settings is normal. Weather
conditions in particular can affect door travel.
Refer to
Adjustment Step 1, Adjust the UP and
DOWN Travel Limits.
Decrease down travel by
turning down limit adjustment screw clockwise.
5. My lights will not turn off when door is open:
The garage door opener is equipped with a
security light feature. This feature activates the
light on when the safety sensor beam has been
obstructed. Refer to Operation section;
Using the
Wall Mounted Door Control, Light Feature.
Receiving Eye Safety Reversing
Sensor (Green Indicator Light)
Sending Eye Safety Reversing
Sensor (Amber Indicator Light)
6. My motor unit hums briefly:
First verify that the trolley is against the stop bolt.
Release the door from the opener by pulling the
Emergency Release Rope.
Manually bring the door to a closed position.
Loosen the belt by adjusting the
outer nut
4 to 5
turns. This relieves the tension.
Run the motor unit from the remote control or
door control. The trolley should travel towards
the door and stop. If the trolley re-engages with
the door, pull the Emergency Release Rope to
disengage.
Decrease the UP travel by turning the UP Travel
adjustment screw 2 full turns
away
from
the arrow.
Re-Tighten the outer nut until the trolley spring is
approximately 1-1/4" (3.18 cm) in length.
If the trolley does not move away from the bolt,
repeat the steps above.
1-1/4"
(3.18 cm)
Trolley
Bell
W
ire
"Learn"
B
u
tton
LED or
Diagnostic
LED
Safety Re
v
ersing Sensor