LiftMaster 8550WLB Wi-Fi Garage Door Openers FAQs - Page 4

Are Wi-Fi logic boards 050DCTWF and 050ACTWF compatible with a non-Wi-Fi LiftMaster garage door - learn button

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Can MyQ devices currently added to a Place in the MyQ App be controlled by the Wi-Fi Enabled Garage Door Opener? Yes, before the MyQ devices can be added to the Wi-Fi enabled garage door opener, the MyQ devices must be removed from the MyQ App. Once the desired devices has been removed, add the Wi-Fi enabled garage door opener as a new place, and add each device to the Wi-Fi enabled garage door opener. Why is the "MyQ-"prefix not showing in my mobile device's list of Wi-Fi networks? A power outage may have occurred and the garage door opener will have a diagnostic code 3-2. Open or close the garage door to correct the issue. OR The Wi-Fi garage door opener has not been put into the Wi-Fi learn mode and your mobile device will not see the signal from your garage door opener. Enable the Wi-Fi learn mode on the garage door opener: Using the Smart Control PanelTM packed in with the garage door opener go to Menu > Program > Wi-Fi Setup. The garage door opener will beep once and the door control will display "Wi-Fi Setup Started, On". You will have 20 minutes to complete the Wi-Fi set up process. If the set up takes more than 20 minutes, you will need to start over. NOTE: Older version of the 880LM without the "W" prefix will not have this added feature. If you are using an older 880LM Smart Control Panel you must press the LEARN button on the garage door opener to enable Wi-Fi Setup. What do the different colors of LEDs on a Wi-Fi Garage Door Opener mean? Wi-Fi Garage Door Openers have a diagnostic LED behind the black adjustment button. The LEDs indicate the Wi-Fi status: LED Blue Blue and Green blinking Green Definition OFF - Wi-Fi is not turned on. Blinking ON/OFF - Requires Wi-FI setup. Solid - Mobile device connect to the garage door opener. Blinking ON/OFF - Attempting to connect to router. Blinking ON/OFF - Attempting to connect to the internet server. Solid - Normal mode when Wi-Fi has been set up and connect to the Internet. NOTE: The Green LED will always be on solid when the garage door opener is connected to the Internet. Will I need to carry new replacement logic boards for Wi-Fi Garage Door Openers? Yes, there are new AC and DC logic boards. Model 8550W will use a new logic board with the part number 050DCTWF, while models 8587W and 8557W will use logic boards with the part number 050ACTWF. The Wi-Fi logic boards are NOT backwards compatible with non-Wi-Fi Garage Door Openers. Are Wi-Fi logic boards (050DCTWF and 050ACTWF) compatible with a non-Wi-Fi LiftMaster garage door opener? No, the Wi-Fi logic board cannot be used as a replacement logic board for any non-Wi-Fi garage door opener (e.g. 8550, 8355, etc.). 4

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Why is the “MyQ-“prefix not showing in my mobile device’s list of Wi-Fi networks?
A power outage may have occurred and the garage door opener will have a diagnostic code 3-2. Open or close the
garage door to correct the issue.
OR
The Wi-Fi garage door opener has not been put into the Wi-Fi learn mode and your mobile device will not see the signal
from your garage door opener.
E
nable the Wi-Fi learn mode
on the garage d
oor opener: Using the Smart Control
Panel
TM
packed in with the garage door opener go to Menu > Program > Wi-Fi Setup. The garage door opener will beep
once and the door control will display “Wi-Fi Setup Started, On”. You will have 20 minutes to complete the Wi-Fi set up
process. If the set up takes more than 20 minutes, you will need to start over.
NOTE:
Older version of the 880LM without the “W” prefix will not have this added feature. If you are using an older
880LM Smart Control Panel you must press the LEARN button on the garage door opener to enable Wi-Fi Setup.
What do the different colors of LEDs on a Wi-Fi Garage Door Opener mean?
Wi-Fi Garage Door Openers have a diagnostic LED behind the black adjustment button. The LEDs indicate the Wi-Fi
status:
LED
Definition
Blue
OFF - Wi-Fi is not turned on.
Blinking ON/OFF - Requires Wi-FI setup.
Solid - Mobile device connect to the garage door opener.
Blue and Green blinking
Blinking ON/OFF - Attempting to connect to router.
Green
Blinking ON/OFF - Attempting to connect to the internet server.
Solid - Normal mode when Wi-Fi has been set up and connect to the
Internet.
NOTE:
The Green LED will always be on solid when the garage door
opener is connected to the Internet.
Can MyQ devices currently added to a Place in the MyQ App be controlled by the Wi-Fi Enabled Garage Door Opener?
Yes, before the MyQ devices can be added to the Wi-Fi enabled garage door opener, the MyQ devices must be removed
from the MyQ App. Once the desired devices has been removed, add the Wi-Fi enabled garage door opener as a new
place, and add each device to the Wi-Fi enabled garage door opener.
Will I need to carry new replacement logic boards for Wi-Fi Garage Door Openers?
Yes, there are new AC and DC logic boards. Model 8550W will use a new logic board with the part number 050DCTWF,
while models 8587W and 8557W will use logic boards with the part number 050ACTWF. The Wi-Fi logic boards are
NOT backwards compatible with non-Wi-Fi Garage Door Openers.
Are Wi-Fi logic boards (050DCTWF and 050ACTWF) compatible with a non-Wi-Fi LiftMaster garage door opener?
No, the Wi-Fi logic board cannot be used as a replacement logic board for any non-Wi-Fi garage door opener (e.g.
8550, 8355, etc.).