LiftMaster CAPXS Installation Manual - English French Spanish - Page 9

Internet Requirements, CAPXS IS COMPATIBLE WITH ROUTERS USING

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INTRODUCTION ACCOUNT SETUP POWER NETWORK/MOUNTING ACCESS CONTROL Internet Requirements WINheTnRseOleDctUinCgTaIrOouNter, use thAeCinCfoOrmUaNtioTn SbeEloTwUtPo ensure PcoOmWpaEtiRbility. NETWORK/MOUNTING MODEL: CAPXS - Smart Video Intercom S ACCESS CONTROL CAPXS can be connected to a router via a wired connection or Wi-Fi. LiftMaster recommends a minimum upload/download speed of 5Mbps for each CAPXS supporting video camera feeds. NOTE: This upload speed should be met when considering usage of other devices on the network like cameras and computers. CINAPTXRSOISDCUOCMTPIAOTNIBLE WITHARCOCUOTEURNSTUSSIENGTUTHPE FOLLOWING Wi-Fi COMMUNICATION PROTOCOLS: • 802.11b • 802.11g • 802.11n POWERCAPXSNWEIT-FWI SOERCKUR/MITOY UCONMTPIANTGIBILITAYCCESS CONTROL • WPA3 Personal • WPA2 Personal (AES) INTRODUCTION ACCOUNT SETUP POWER NETWORK/MOUNTING ACCESS CONTROL ADDITIONAL COMPATIBILITY CONSIDERATIONS: • DO NOT use Wi-Fi extender devices. These may introduce latency in the connection leading to choppy or loss of reliable video transmission. • If using a Wi-Fi signal strength tool or app, a continuous Wi-Fi signal strength connection of at least -65 DBM (numbers closer to zero are stronger strength) at the CAPXS must be guaranteed to ensure an acceptable connection to the local network. • Hidden network SSIDs are not supported. The network must be selectable from the CAPXS display. IN•• TWWRih-eFOni DncehUtweCcokrTiknIsgOrseNiqguniarlinsgtresnecgAothnCdinCarCOyAaUPuXtNhSeTandtSimcaEitniTomnUoaPdree,nwotesruepcPopOmormWtedeEn(dRE.agt. lHeaostetNltswEaoTnbdWaarOisr,pRaosrKtsW/hMoi-wOFin)U.oNn tTheINCAGPXS AscCreCenE. SS CONTROL 9

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9
Internet Requirements
When selecting a router, use the information below to ensure compatibility.
MODEL:
CAPXS - Smart Video Intercom S
CAPXS can be connected to a router via a wired connection or Wi-Fi. LiftMaster recommends a minimum upload/download speed of
5Mbps for each CAPXS supporting video camera feeds.
NOTE:
This upload speed should be met when considering usage of other devices on the network like cameras and computers.
ACCOUNT SETUP
NETWORK/MOUNTING
POWER
ACCESS CONTROL
INTRODUCTION
CAPXS WI-FI SECURITY COMPATIBILITY
• WPA3 Personal
• WPA2 Personal (AES)
ADDITIONAL COMPATIBILITY CONSIDERATIONS
:
•
DO NOT use Wi-Fi extender devices. These may introduce latency in the connection leading to choppy or loss of reliable video transmission.
•
If using a Wi-Fi signal strength tool or app, a continuous Wi-Fi signal strength connection of at least -65 DBM (numbers closer to zero are
stronger strength) at the CAPXS must be guaranteed to ensure an acceptable connection to the local network.
•
Hidden network SSIDs are not supported. The network must be selectable from the CAPXS display.
• Wi-Fi networks requiring secondary authentication are not supported (E.g. Hotels and airport Wi-Fi).
•
When checking signal strength in CAPXS admin mode, we recommend at least two bars, as shown on the CAPXS screen.
CAPXS IS COMPATIBLE WITH ROUTERS USING THE
FOLLOWING Wi-Fi COMMUNICATION PROTOCOLS:
• 802.11b
• 802.11g
• 802.11n