Logitech Broadcaster Wi-Fi Webcam Getting Started Guide - Page 6

Troubleshooting - com

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Logitech Broadcaster, Wi-Fi Webcam Usage notes: • The camera can broadcast directly to USTREAM without an Apple device. If the cloud icon is lit, press the capture button to begin broadcasting. If the cloud icon is not lit, press the mode button for Broadcast mode, and then press the capture button. • If you have set up the camera on multiple Apple devices, you can only use one device at a time to control the camera. • To switch between devices, close the Broadcaster app/software on your current device before opening the app/software on another device. • On a Mac, the camera functions like a webcam and works with most Mac applications designed for webcams. So you can record in QuickTime® and make video calls with FaceTime®, iChat®, or Skype. For an optimal video calling experience, we recommend placing a call using a headset. Using your computer speakers may reduce the sound quality and introduce echo. • On an iPad or iPhone, the camera works only with the Logitech Broadcaster app for Apple iOS, which allows you to record video or broadcast to USTREAM. Troubleshooting The camera doesn't connect to my Wi-Fi network (the Wi-Fi signal strength lights blink sequentially and don't turn solid green) • The camera and your Apple device must be within 50 feet (15 meters) of your Wi-Fi network. • For some Wi-Fi networks, the camera may take one to two minutes to connect. • Try rebooting the camera: press and hold the power button for 5 seconds. The camera's Wi-Fi strength lights show a network connection, but the camera is not detected by the Broadcaster app/software • The camera and your Apple device must be on the same Wi-Fi network. • Your Wi-Fi router may be blocking Apple's Bonjour® network service discovery. For troubleshooting help, go to www.logitech.com/support/ broadcaster-mac. Logitech Broadcaster, Wi-Fi Webcam Video capture is not smooth, is of poor quality, or freezes on USTREAM • Verify that your camera's Wi-Fi signal strength indicator shows three green lights. • There may be too many high-bandwidth devices using your Wi-Fi network at the same time. Or other devices (routers, microwave ovens, etc.) may be causing interference. • To stream 720p video from the camera to USTREAM, your Internet connection must have a minimum upload speed of 2 Mbps. • Your Wi-Fi router or modem must be 802.11 g/n compatible. • For more networking help, go to www.logitech.com/support/ broadcaster-mac. 10 English English 11

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Logitech Broadcaster, Wi-Fi Webcam
Logitech Broadcaster, Wi-Fi Webcam
English
11
10
English
Troubleshooting
The camera doesn’t connect to
my Wi-Fi network (the Wi-Fi signal
strength lights
blink sequentially
and don’t turn solid green)
The camera and your Apple device
must be within 50 feet (15 meters)
of your Wi-Fi network.
For some Wi-Fi networks, the camera
may take one to two minutes to connect.
Try rebooting the camera: press and
hold the power button for 5 seconds.
The camera’s Wi-Fi strength lights show
a
network connection, but the camera
is not detected by the Broadcaster
app/software
The camera and your Apple device
must be on the same Wi-Fi network.
Your Wi-Fi router may be blocking
Apple’s Bonjour® network service
discovery. For troubleshooting help,
go to www.logitech.com/support/
broadcaster-mac.
Video capture is not smooth, is of poor
quality, or freezes on USTREAM
Verify that your camera’s Wi-Fi signal
strength indicator shows three green
lights.
There may be too many high-bandwidth
devices using your Wi-Fi network
at the same time. Or other devices
(routers, microwave ovens, etc.)
may be causing interference.
To stream 720p video from the camera
to USTREAM, your Internet connection
must have a minimum upload speed
of 2 Mbps.
Your Wi-Fi router or modem must be
802.11 g/n compatible.
For more networking help,
go to www.logitech.com/support/
broadcaster-mac.
Usage notes:
The camera can broadcast directly
to USTREAM without an Apple device.
If the cloud icon is lit, press the
capture button to begin broadcasting.
If the cloud icon is not lit, press the
mode button for Broadcast mode,
and then press the capture button.
If you have set up the camera on
multiple Apple devices, you can
only use one device at a time to control
the camera.
To switch between devices,
close the Broadcaster app/software
on your current device before opening
the app/software on another device.
On a Mac, the camera functions like
a webcam and works with most Mac
applications designed for webcams.
So you can record in QuickTime®
and make video calls with FaceTime®,
iChat®, or Skype. For an optimal video
calling experience, we recommend
placing a call using a headset. Using
your computer speakers may reduce the
sound quality and introduce echo.
On an iPad or iPhone, the camera works
only with the Logitech Broadcaster
app for Apple iOS, which allows you to
record video or broadcast to USTREAM.