Logitech Harmony 550 User Manual - Page 14
Getting Additional Help - troubleshooting
UPC - 840356629193
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Harmony 550 User Manual Getting Additional Help The Harmony remote provides you with several features to assist you with: • Finding answers to your questions quickly and easily. • Troubleshooting the setup and customization process. Finding Answers to Your Questions To help you find answers to your questions quickly and easily, use any of the following features: Feature Description Search A support tool that enables you to do a keyword search. FAQs (Frequently-Asked Questions) A searchable list of customer questions, with answers provided by Harmony's support center. User Manual The User Manual explains the concept of your Harmony remote and provides information about setting up and using the remote. Help button When running the Harmony remote control software, click this button for help specific to the step you are at. Help button (remote) Asks you simple questions so the Harmony remote can automatically fix problems you are having with an Activity. Troubleshooting Your Harmony Remote In addition to the tools listed under Finding Answers to Your Questions, you can use the following feature: Feature Description Troubleshoot To be used when the Harmony remote is not controlling your system correctly. If you cannot find the answer to your question(s) or troubleshoot your problem(s), contact your Harmony Support Team. v. 1.1 page 12